The 109 that i have stay having water issue after informing reception staff no body came to help out after more than two hour. Geasure also not working. Condition. Almirah door were broken. In morning 0600 hrs i request reception staff for hot water to feed milk to my son the staff told me that hot water will be available from 0730 hrs. Really a very bad staff behaviour. Very poor stay here. Thanks mmt
BREEZE VALLEY has replied on Sun Aug 10 12:16:41 IST 2025
Dear Mr. Abhilash Kumar,
We sincerely apologise for the inconvenience you faced regarding water supply, geyser, almirah condition, and staff behaviour during your stay. At the time, the property was under different management. Under the new management, we have upgraded our facilities, improved maintenance, and trained staff to ensure prompt and courteous service. We truly value your feedback and would be happy to welcome you again for a much-improved experience.
Regards,
Mr. Binu
Sales Manager
Breeze Valley Resort, Near Wonder Valley Park & RASA Kathakali Centre, Anachal, Munnar