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- Home
- International Hotels
- United Arab Emirates
- Ajman Hotels
- 4 Star Hotels in Ajman
- Crown Palace Hotel, Ajman
Crown Palace Hotel
About Property
Experience gracious service as standard at a welcoming hotel committed to exceeding expectations in Ajman, with easy access to nearby attractions and major airports. More
Property Highlights
How to Reach the Property
Amenities
Features amenities that are loved by Indians
- Indian Veg Food
- Spa
- Swimming Pool
- Gym
- Restaurant
- Coffee Shop
- + More Amenities
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+91
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Average(426 RATINGS)
Al Rashidiya 1
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Check-in date
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Rooms, Guests
Crown Palace Hotel Location
Property Rules at Crown Palace Hotel
Check-in: 12 PM Check-out: 12 PM
- Breakfast Charges
Crown Palace Hotel Photos by Guests
- +21 Guest Photos
User Rating & Reviews
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Average
426 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 1
- 5
- 4
- 2
- 1
- 1
- 4
- 2
- 3
Review Summary
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Guest reviews highlight issues with cleanliness, maintenance, and staff attitude. Complaints include dirty rooms, unprofessional behavior, lack of amenities, and poor service. Problems with room facilities such as non-working phones, dirty bathrooms, and old furniture were also mentioned. Some guests experienced difficulties with room allocation and noise disturbances. Overall, guests were dissatisfied with the property's condition and service quality.
2.0
Poor Stay
raja a.solo
Not well received by the receptionist, room cleanliness and room service is very poor, Bathrooms are not well maintained, not provided even a mat at the bathroom, and restaurant breakfast buffet was very poor.
Room: DELUXE KING STUDIO
Crown Palace Hotel has replied on Fri Nov 07 13:56:22 IST 2025
Dear Raja Arji, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
1.0
Terrible Stay
family
The hotel is very bad in terms of cleanliness. There are cockroaches in the rooms, the smell in the rooms is bad, and the bathroom is not clean. This is my last reservation and dealing with the hotel.
Room: One-Bedroom Suite
Crown Palace Hotel has replied on Mon Oct 13 18:39:28 IST 2025
Dear Sir, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
4.0
supper
solo
exclent
Room: Deluxe King Or Twin
Crown Palace Hotel has replied on Mon Oct 13 18:35:51 IST 2025
Dear Sir, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
4.0
Good Stay
muhammed a.
Ewan tower hotel
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Mon Oct 13 18:37:48 IST 2025
Dear Muhammed , Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
4.0
very good h
jithin j.group
good 😊 good and gooooooooooooood
Room: DELUXE ROOM EXCLUSIVE
Crown Palace Hotel has replied on Mon Oct 13 18:36:47 IST 2025
Dear Jithin, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
1.0
Terrible Stay
prakash j.
Wifi not working television not working bathroom water heater not working shower area water exit access was blocked so water not going out and it’s come back return overall the trip was bad and i didn’t continue i checkout earlier very bad quality
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Mon Oct 13 18:40:12 IST 2025
Dear Prakash, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
4.0
Good Stay
mishon p.
Ok
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Wed Oct 29 13:42:36 IST 2025
Dear Mishon, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
2.0
Not satisfied
jibu b.couple
Rooms are very dirty and not maintained washroom was not good, was stains in bedsheets. Most of the employees are unprofessional as they minding their business when guest was standing and some employees eating food in the main lobby area and talking with the guests better they can take brake for eating, i have lot more to say as myself a hotelier more than 10 years of experience in different brands i hope this review will take as positive and try to improve standards
Room: Deluxe Double - Twin
Crown Palace Hotel has replied on Wed Oct 29 16:46:04 IST 2025
Dear Jibu, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
2.0
Poor Stay
mohamed m.
Service very bad, sunk leaking
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Mon Oct 13 18:42:09 IST 2025
Dear Mohamed, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
5.0
awesome verry good I like it
mishon p.couple
Very good good service nice truly safety good response
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Mon Oct 13 18:43:42 IST 2025
Dear Mishon, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
3.0
Average Stay
subin m.
The stay is ok, but for the amount we paid it is not that much worth, the rooms are ancient,
Room: DOUBLE DELUXE
Crown Palace Hotel has replied on Wed Oct 29 16:46:30 IST 2025
Dear Subin, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
1.0
Never recommend to other
nitin s.
family
familyVery bad condition of room. No coordination by staff regarding room facility and luggage droping and picking up services and no hygiene at the room.
Room: DOUBLE DELUXE
1.0
Terrible Stay
ahmed a.
I had very very very bad experience, a lot of bugs, toilet damage, bed is dirty i could not stay till morning i left at 5-6am not really good experience that’s terrible
Room: DELUXE ROOM EXCLUSIVE
Crown Palace Hotel has replied on Wed Oct 29 16:47:56 IST 2025
Dear Ahmed, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
1.0
Terrible Stay
arsalan k.
solo
solo1. On Check-in the room floor was full of water. 2. Bathroom Door without latch/lock, they made me to use it with fully open door. 3. They didn't not allowed to change the room, and started repairing work while I went sleeping using hammer, drilling etc. 4. At last I decided earlier Check-Out, and I gave reasons why I am doing this then started giving me offers which I denied to go with it. Conclusion: Vary Poor Service and Worst Room Quality.
Room: Deluxe King Studio
1.0
Terrible Stay
devanarayanan.family
WE WERE TOTALY DISAPPOINTED i hve booked a room KING STUDIO, at crown palace hotel on 16th november for 1 night for me and my wife. But we reached hotel between 10.00pm and 10.30pm. At our check in time one of employees at reception told me to wait for 5 min., he said that he is customer relation manager. after 5 min we camee back to reception. Then receptionist told YOUR BOOKING NOT CONFIRMED. YOUR BOOKING CONFIRMED ONLY IN MAKE MY TRIP WEBSITE, NOT IN HOTEL SIDE. we are aksing what happened, they told me that make my trip website is very waste to time spending not good booking royal hotel. This type of somany incident happened every time and we are asking to TWO PERSONS AT RECEPTION for any other room available for stay tonight. but they rejected our request for getting room. they tols us no room here for the day. What will i do at 10.pm with laddy. She is vomiting continuesly, she was coming from Abudhabi, we were very tired. We hve no other option. So we need the refund and compensation for the neglegence from hotel or make my trip app. wee will go legaly. No one will get this type of incedents in future.
Room: Deluxe King Studio
2.0
Poor Stay
mohamed.
Bad hotel
Room: DOUBLE DELUXE
1.0
Terrible Stay
fazul s.family
I booked but i cant stay bcos they dont accepted online booking
Room: DOUBLE DELUXE
2.0
Poor Stay
dena y.
Very very bad
Room: DOUBLE DELUXE
2.0
Unpleasant stay
ahmed.couple
Location is good but service is poor the room is smelly. Telephone is dead. Room for two adults but only one towel in the bathroom. There’s a kettle with tea coffee and sugar but no cups even disposable.
Room: DOUBLE DELUXE
2.0
Worst ever hotel dealt with in uae over the last 40 years
ahmed m.couple
Unpleasant stay, why ? due to crowded situation they changed the required booked room to another place which was smelly only one towel for two adults, a kettle without cups, dead telephone. R receptionist informed evening time promised to fix but until morning no action.
Room: DELUXE ROOM EXCLUSIVE
