Impiana Resort Chaweng Noi, Koh Samui

The hotel is very far from the pier and the room size is very very small. Not adequate, also the food is not that great very very less option of vegetarian or vegan

It’s pathetic place to stay they don’t have basic amenities of house keeping and no food nothing don’t stay in such a property.

Impania Delux Room. Reception Noon - Rude and unhelpful. Dosent listen to your problems, keeps talking. Pond - polite and seems helpful. Men at the reception are irrelevant. Room service Not regular, insufficient, lady is very rude, makes faces at you. Repeat requests have to be made to get the trash cleaned, towels exchanged and to even get bathrobes. We got an extra blanket for my wife and he took a picture of me taking the blanket (as if they were nearly as good enough to be stolen 😂) Room Coffee is bad and very limited. You must ask for more or rather insist on it. Same goes for the flimsy robes. They guard robes with their life. Deluxe rooms are spacious and we didnt think they run down. Shower are alright, ours wasnt broken down. Towels are limited. We got one between two people. TV is is excellent and provides several apps. Connect it to the hotels free wife and you can log in your account on netflix prime etc. Casting from mobiles wont work. Beds are confortable and the sofa is bearable. Smoking in the balcony is allowed. Property Impiana 1. Rooms with balconies are with a nice view if the trees dont obstruct it. 2. ⁠Swimming pool is superb with clean water (chlorine free). Cleaned regularly. 3. ⁠the proximity to the beach is unmatched and deserves credit. We walked through neighbouring properties and the long walks there were tiring. My room was 100m from the beach and pool. Lots of sitting there. 4. ⁠breakfast is served by the beach and then there is the raised balcony for better experience. 5. ⁠They have pool table (run down) and air hockey table. Unsure if they are chargeable. 6. ⁠The Massage centre at the beach adjoining the property is reasonable and comfortable. Open to the beach and reasonably clean. The ladies there work until they sweat or your sweat. 7. ⁠English speaking is a major issue at the property. Even though i think they understand everything and can speak managable broken english, they pretend not to, in order to avoid requests, complaints and demands. This is significantly evident at this property. 8. Transport to and from the airport is 500 TBH each way. 9. ⁠better this than normal taxi since taxi is more expensive and the sharing cab makes you wait for over an hour and half. 10. Breakfast is sufficient but nothing great, VERY limited menu at the restaurent but tastes good. 11. ⁠You can go across the street for some food but the problems of traffic on the street, no side walk and distance for the hotel to the shops are true. 12. ⁠we had read in reviews that everytime you pass the front desk someone is complaining, we found that to be true even today. The property must let go of some of the employees that are bringing their standards down, wspecially “Noon” They should promote Pond and Beam, two of their best employees.

Cost was way higher side in comparison with the other 4 star hotels. I stayed at briza as well which was also a 4 star one. The facilities, location, rooms were nu-ch much better. The rooms at impiana were below average.

Rooms were available but had to wait for 4 hours for one room all other rooms got after 2pm

It’s a bit away from the crown and hustle and bustle. Very nice amenities. Bang on the beach.

The resort is away from the city hustle and near the beach. It's like a private beach and one can relax and enjoy

Beautiful and memorable trip we enjoy a lot,

Very nice and awesome memorable trip

Nice view but not Sea view. Nice location

Amazing rooms, polite and humble staff, private beach is awesome and good services. Highly recommended.

Best Experience ever of a beach hotel. My Impiana suite room was bang on the beach.

Stayed 5 days with my friends, and we all are very happy to have selected such a beautifully located resort. The beach at the hotel is the most beautiful thing about it. It just outside the hustle of beach road and is a great place to stay.

Stayed for three nights from 18 September 2019 to 21 September 2019, the hotel is best located at the beach, food quality, the taste of food, variety is highly appreciated, they rendering service with a smile. Enjoyed the beach life, unforgettable experience.

Resort is situated at the best location in Koi Samui. Good spread of breakfast. Good pool great service.

Amazing property. Staff very sweet. They offer free shuttle to Chaweng Beach center.

The entire process from check in to exit was very comfortable with great service from the staff all Around. The Beach access and the infrastructure is good.

Very very nice romantic hotel. Beach is just step down from hotel. Nice we'll come with drinks. Airport pick up and drop plus day tour all arranged by them. Satisfied with the service. Food a bit expensive over the Resort restaurant than outside. Very much satisfied with the hotel Beach and service over all. Thanks.

We stayed, celebrated our 7th wedding anniversary at this wonderful Resort. The staff are super friendly and very accommodating. Everyone always has a smile. The location is right at the Beach and if you are looking to just relax at the Beach and enjoy your cocktails this is the place you want to stay. We used the wonderful offer at the spa of having one on one free and had a fantastic experience at the Swansea spa. The food, drinks and the ambiance make it a perfect place to enjoy your vacation. We just hoped the WiFi connectivity could have been better and if the Resort had some events in the evening it would have an added experience to the guests. We would like to thank everyone at the Resort for making our stay wonderful and pleasant and wish them the very best.

I booked this hotel looking at the pictures online, honestly it wasn't like what I saw in the pictures, the room that I stayed in was very tiny and needs serious renovation, the balcony door does not close properly Only the lobby looks posh. Overpriced rooms Also if you a Solo traveler I would not rec on this hotel, as it's far from all the night life, also the taxis are expensive from here. The staff is super polite and courteous The Beach is much cleaner then other parts of Samui.