Hi, i think this is the most worst app in india, i am residing in alappuzha, as per my promise to my daughter we plan to go for a trip in munnar and she want pool resort, that's why i booked this resort via this app, we reached in adimali and call to resort two contacts, no one responded, we take a tea break, then i get call it was from resort saying that they are not ready for servicing us. Ask location no response and rooms not available. I ask about my concern they saying that money may be refunded it's not sure. I drove 140km(oneside) from my home reach around 4:30pm. I don't get any hospitality and service from you and that resort. It was a short vacation for us, trip was thrilling because we reach our at 3:00am. Nice experience. Super. Not recommended and never install. Best part is no contact person in your company for servicing and guidance. Ridiculous people i definitely going to consumer court. Our time. Our money. Our happy moments. My kids happiness everything you people destroy. I never ever recommend your mobile application. Because you people cheated. I lost my money. Who is responsible for my money. The resort people dire me. I know there is low and order. Today onward s i start to fight against you people for justice
Wild Elephant Eco-Friendly Resort has replied on Thu Dec 05 14:59:34 IST 2024
Dear Guest,Greetings from Wild Elephant .Thank you for taking the time to share your experience with us. We apologise that
your stay was not what you expected. We would like to learn more about your
experience, so we can work to improve. Could you please provide us with more
details about what went wrong? We value your feedback and hope to make it right.Best Regards, Wild Elephant.