I had the misfortune of staying at Tea Garden Riverside Munnar, and it was one of the worst experiences I’ve ever had. From the moment I arrived, I could tell this place was nothing like what I was expecting.
First off, the washroom hygiene was absolutely unacceptable. It was dirty, poorly maintained, and smelled awful. I understand that some places might be rustic, but basic cleanliness should be a non-negotiable standard.
Secondly, there was no meal service, which was incredibly frustrating. I had to go out and find food elsewhere, which is something I didn’t expect when booking a stay that clearly had the potential for providing basic amenities like on-site meals.
Speaking of amenities, the property offered none of the essentials I had anticipated. There was no air conditioner, no laundry service, no microwave, and no mini fridge. It was really hard to feel comfortable and with no way to store food or even keep drinks cool.
To top it all off, the property had a terrible sewage-like smell that lingered throughout my stay. It was suffocating and made the whole environment uncomfortable.
Now, the most misleading part—there is no tea garden, nor is there any visible river. I was expecting a beautiful riverside view surrounded by lush tea gardens, but instead, I found myself staring at an uninspiring and run-down property. The name of the hotel and its actual location couldn’t be more mismatched. It felt completely deceptive.
Overall, Tea Garden Riverside was an incredibly disappointing experience. I would not recommend this place to anyone looking for a relaxing or comfortable stay. Save your money and look elsewhere! I don’t know how come this property rated so high on social media platform.
Tea Garden Riverside
Thank you for taking the time to share your feedback.
We would like to respectfully clarify a few points for the benefit of future guests:
At the time of your check-in, we extended a complimentary upgrade to an upper-floor room and also provided a late check-out, free of charge—both offered in good faith to enhance your experience and comfort.Additionally, all our listings on social media and booking platforms clearly state that our rooms are non-A/C, and we do not advertise amenities such as a microwave, mini fridge, or in-house restaurant. We are a modest, nature-focused property intended for guests seeking a simple, rustic getaway, and we strive to set realistic expectations through transparent communication.
Lastly, we would like to gently point out that the high ratings and positive reviews across our platforms come from genuine guests who appreciated our hospitality, simplicity, and the natural setting we offer. While we respect all opinions, we also stand by the experiences shared by many satisfied visitors.
Tea Garden Riverside refers to our location in the Munnar region—famous for its tea estates—and proximity to a nearby river,
Regards,
Anand,
Manager