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Review Of Spring Dale Resort0123401234

Devikulam, Munnar | 7.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
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    3.7
    Very Good

    60 Ratings, 32 Reviews

    excellent
    22%
    very good
    47%
    average
    17%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 5
    • 1
    • 5
    • 3
    • 1
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness4.1
    • Room3.5
    • Food3.0
    • Value For Money3.0
    • Facilities3.2
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    Reviews Summary

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    This property is set in a peaceful location, away from Munnar's hustle and bustle, offering great views and a calm atmosphere. Guests appreciated the friendly staff and the cleanliness of the rooms. However, service-related issues were a common theme, with complaints about the food quality and limited options available. Additionally, amenities like the swimming pool were not operational during some stays. Overall, it’s a simple stay with a good environment for those looking to unwind.

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    Positive first
    5.0

    Excellent Stay

    abhijeet m.family

    Good and affordable place to stay. The staff and all members were nice and the service provided was excellent. The place is away from munnar town away from noise and very nice natural place to stay

    Travel Month: May 2023

    Room: Suite Rooms

    1.0

    Terrible Stay

    venkatesh s.

    I made a booking for "Spring Dale Resorts" on May 27–28 from MakeMyTrip as I liked the amenities promised by the resort. But most of the amenities were not available. We were facing the following issues in the resort: 1) The swimming pool was not operational, and it was half filled with dirty water. Even after complaining to the resort team, they didn't fix the issue. 2) The toilet's roof-top glass was broken, and we were unable to use the toilet when it was raining. 3) They asked for an extra charge for Campfire, which was not mentioned in the resort's description 4) The restaurant was closed for lunch without intimation. We had to arrange lunch ourselves from outside. [We didn't have a launch as it was raining outside.] 5) Breakfast was provided for free and consisted of bread and idly, which did not satisfy. 6) Overall, our entire trip plan was wasted . Also, I need a full refund for the booking made

    Travel Month: May 2023

    Room: Heritage Double Rooms

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    4.0

    C

    anil k.family

    Location is superb nice and cosy place away from the hustle and bustle, a quiet village atmosphere, free breakfast was nice, there is an atm very nest to the resort, amenities and services good

    Travel Month: May 2023 (3-Night Stay)

    Room: Heritage Double Rooms

    1.0

    Very bad experience

    abdul b.loyalty-iconcouple

    Room service is very pathetic. Food is not good and very high in cost. No adequate electrical plug sockets only one they have. Doors locks are not working properly.

    Travel Month: May 2023

    Room: Heritage Double Rooms

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    3.0

    Lack of cleanliness

    fasil v.family

    Staff are very helpful, but they need make sure room are full cleaned well also breakfast only limited food atleast prepare some more food

    Travel Month: May 2023

    Room: Heritage Double Rooms

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    3.0

    Average Stay

    megha g.

    Place is good, calm and clean. Room service was not up to the mark. Enjoyed the trip and stay, surrounding was too good and gardens are well maintained

    Travel Month: May 2023

    Room: Garden Rooms

    5.0

    Excellent Stay

    jane p.

    The resort was excellent. Calm and cool ambience. Our family just loved the entire place. Only for the restaurant and food. If they'd have proper resources and food preparation according to our wish then it's have been much better.

    Travel Month: May 2023

    Room: Heritage Double Rooms

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    4.0

    Good Stay

    britto v.

    Stay was good, nice ambience. I had food from outside so don't know about it. Only one issue i found was, we can hear noises from the other rooms through the sealing.

    Travel Month: Jan 2023

    Room: Deluxe Rooms

    5.0

    Loved it

    rinsy.family

    Loved the location and very clean n hygiene room

    Travel Month: Dec 2022

    Room: Garden Rooms

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    5.0

    Excellent Stay

    indraprakash r.

    Ambience and the people in resort are really good and food was also nice. I refer to be the best resort

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Deluxe Rooms

    2.0

    Good rooms poor food

    dinesh k.family

    The rooms and services were fair. The food served is unsatisfied.

    Travel Month: Nov 2022

    Room: Heritage Double Rooms

    4.0

    Good stay but you need to stay hungry

    puja m.loyalty-iconfamily

    The place is nice property is at a good location. The room is clean and the view is amazing. But they don’t have a kitchen so you don’t really get meals when you need. I reached at 5pm wanted basic tea or coffee they clearly denied. Had to walk down to some tiny shop hunting for biscuits. Dinner if not told before 7 they will clearly deny giving food. They only have fried rice. They don’t cook much. Very poor service when it comes to food. So if you go you will have to buy from outside - no zomato so you will have to go far and buy. No complains about the property but it’s very basic that hotels should keep tea coffee snacks as travellers will definitely need it you just cannot say we don’t serve

    Travel Month: Oct 2022

    Room: Deluxe Cottage

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    3.0

    Not a resort, Average room and bathrooms were not cleaned, food menu was fixed

    vijin.family

    It is not a resort, just a cottage. if you are looking for an average stay in munnar, it is ok to go ahead. There were too mny confusion among extra bed, charged for extra bed while booking and the cottage reps said, one bed accommodate three! They named it as honeymoon cottage and literally, it is a room with a toilet, no balcony l, nothing. it is in ground floor. overall It wasn't a pleasant stay as expected.

    Travel Month: Oct 2022

    Room: Honeymoon Cottage

    5.0

    Good place to stay

    nayab s.family

    Very good place to stay, i thoroughly enjoyed the time.

    Travel Month: Oct 2022

    Room: Suite Room

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    3.0

    Beautiful setting ruined by the service

    parth s.loyalty-iconsolo

    It's situated in devikulam, in one of the most beautiful settings in munnar, with a wonderful narrow path to your room. But the wi-fi was terrible, the electricity would keep going and it took them 2 hours to make an omlette.

    Travel Month: Sep 2022 (4-Night Stay)

    Room: Deluxe Cottage

    1.0

    Terrible Stay

    vishnu k.couple

    The hotel is situated at a very beautiful location in devikulam however the room and food is really substandard.

    Travel Month: Oct 2022

    Room: Super Deluxe Room

    4.0

    Nice

    joby u.family

    Good stay, nice service and food

    Travel Month: Sep 2022

    Room: Deluxe Room

    4.0

    Good

    joby u.couple

    Nice place to stay, good ambience, good food and feels comfortable

    Travel Month: Sep 2022

    Room: Super Deluxe Room

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    4.0

    Peaceful and calm

    vibin k.family

    Good place to stay, though food was not available, restuarant is proposed to start from september 2022.

    Travel Month: Aug 2022

    Room: Suite Room

    4.0

    Nice

    john s.family

    Nice.

    Travel Month: May 2022

    Room: Super Deluxe Room

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