The property boasts stunning views of Kanchenjunga and a charming heritage ambiance that captures the essence of its colonial past. Guests have highlighted the courteous and attentive staff, ensuring a warm welcome and prompt service. The location is convenient, just a short walk from the bustling Mall Road. Breakfast options are noteworthy, with many praising the quality of food. Although some guests noted that certain aspects of the property may need maintenance, overall experiences have been positive, making it a memorable stay.