The property boasts an unbeatable location right at the beginning of Mall Road, making it super convenient for shopping and local eateries. Guests rave about the stunning views of Kanchenjunga from some rooms and the friendly, attentive staff who provide excellent service and prompt room service. The breakfast buffet receives high praise for its variety and taste. Though some amenities like the swimming pool are currently unavailable, the overall cleanliness and comfort of the rooms make for a memorable stay.