MAYFAIR Hill Resort

MAYFAIR Hill Resort

Dear Mr. Shankar Gupta Namaskar! We are thrilled to know that your three-day stay at MAYFAIR Hill Resort, Darjeeling along with your family was pleasant and met your expectations. It warms our heart to hear that you found our rooms and property aesthetically pleasing and well maintained. We are glad you took some memorable photos to remember your stay. Your comments highlight the efforts our team puts in to make our guests feel taken care of and satisfied. We always love to hear such positive feedback from our guests as it motivates us to continue to provide high-quality services. We hope to have the opportunity to welcome you and your family back again in the future for another wonderful stay. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Fri Aug 29 15:53:56 IST 2025

Dear Mr. Ramavtar Joshi Namaskar! We are thrilled you enjoyed our location, property and the food. We appreciate you for bringing to our attention the areas of fitness facilities. We will surely pass this onto our facilities team to see where we can make a difference. Once again, your comments about general facilities being excellent are a source of inspiration to us all. We look forward to welcoming you back soon. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:42:20 IST 2025

Dear Mr. Arihant Chopra Namaskar! We’re genuinely delighted to receive your wonderful feedback. It is heartening to know that you enjoyed our hospitality and found our resort beautiful and the views amazing. The team takes immense pride in being friendly, helpful and cooperative to our guests. Your acknowledgment motivates us to continuously create exceptional experiences for our guests. Your kind words serve as a testament to our commitment towards providing the best services. We look forward to welcoming you back to enjoy the mesmerizing mountain views and our hospitality. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:59 IST 2025

Dear Mr. Raj Saikia Namaskar! We are glad to hear about your consistently excellent experiences with our service. We have taken into account your feedback regarding our food quality and about the stroller situation. We understand how important such amenities can be for families with young children and the inconvenience caused. Your comments will surely prompt us to reevaluate and enhance our provisions and upkeep routines in this regard. Your thoughts highlight the areas where we need to focus our efforts to enhance the overall guest experience. We appreciate your constructive feedback and we look forward to hosting you again with an improved experience - be it with our culinary delights or family-friendly amenities. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:42:08 IST 2025

Dear Mr. Kangkan Kamal Pegu Namaskar! We are genuinely sorry to hear that our food did not meet your expectations. We strive to deliver nice culinary experience to all our guests, so your feedback is very important to us. Chef would like to understand more about your experience - was it the taste, portion size or presentation of the food that you found less appealing. Your suggestions are very valuable to us and will guide us in improving our food quality and service. We do hope you give us another chance to serve you better. Let us know when you plan on visiting next. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:47 IST 2025

Dear Mr. Himanshu Bharti Namaskar! That is great to know that you had a good stay and found our staff to be helpful. Your kind words significantly motivate our team to further uphold the high standards of our services. Your willingness to return to our premises for a future stay is appreciated. We will certainly ensure your next stay is as agreeable, if not more, as your previous one. Until then, do take care. Your feedback is invaluable to us. It helps us to identify our strengths and to improve upon our weaknesses. We look forward to welcoming you back. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:37 IST 2025

Dear Mr. Jha Namaskar! We are glad to know that you enjoyed the services and food provided by our dedicated staff. Your feedback on the maintenance of our rooms and the buffet menu has been duly noted. We have already passed on your words to our team so that the necessary improvements can be implemented. It is feedback from valued guests like you that helps us to better our services and offerings. We aim to provide an experience that exceeds your expectations next time you visit. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:21 IST 2025

Dear Mr. Gautam Singh Namaskar! We are thrilled to hear about your enjoyable stay at our accommodation. The enthusiasm you show for our interior design, facilities, and food is greatly appreciated and encouraging! It is always fulfilling to know that our guests are having a wonderful time and savoring our services. Our staff was happy to assist you, and it is great that their good manners added warmth to your stay. It truly is heartwarming to know that your daughter had a fun time. We find joy in crafting a delightful experience for all our guests, young and old. We will continue offering our best in hospitality and we are looking forward to your family's next visit. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:43 IST 2025

Dear Mr. Chakravarty Namaskar! We are thrilled to know you enjoyed your stay at our resort in Darjeeling and appreciated our prime location. We are glad you found our service exceptional and it’s wonderful to hear your positive remarks about our food. We aim to keep the bar high and your perspectives help us exceedingly. Your feedback is truly valued and we eagerly look forward to your next visit. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:15 IST 2025

Dear Mr. Amit Jalan Namaskar! We are absolutely delighted to hear about your positive experiences at our property and cannot express how much your feedback means to us. The culinary team is especially pleased to know that you enjoyed the taste of our well-prepared dishes. Your review serves as great motivation for us to ensure we continually provide the best in hospitality and service for every one of our valued guests. We hope to have the opportunity to serve you again in the near future. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:02 IST 2025

Dear Mr. Sumit Jain Namaskar! We are delighted to receive your positive review of our resort and the service provided by our team. It does sound like you had a wonderful experience with us! Your encouraging review will definitely motivate us to maintain our high standards. Do consider staying with us again when you next visit the region. We are positive we can provide you with another wonderful experience. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Aug 28 00:22:06 IST 2025

Namaskar! We are delighted with your positive review about our rooms and how you loved the aesthetic decor and luxurious feel. The fact that you mentioned about our staff's friendly, helpful attitude and constant smile is a true testimony to the hospitable service we aim for. Passang was truly elated by your special mention and recognition of his service during your stay. We appreciate your kind words and look forward to welcoming you back soon. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Mon Jun 16 03:43:06 IST 2025

Dear Mr. Nimish Bhatia Namaskar! We are delighted to know that you had a fabulous experience with us. It is heartening to hear that our team's service, room amenities and food quality met and exceeded your expectations and provided you with a luxurious experience. It is your enjoyment and satisfaction that inspire us continually in our quest for perfection. Your kind words have been shared with the whole team and they join me in expressing their delight at your encouraging feedback. We look forward to serving you again and continuing to meet your high expectations. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Fri Jun 27 00:33:23 IST 2025

Dear Mr. Shailesh Gupta Namaskar! We are extremely pained to hear about the unfortunate experience you had during your check-in. We pride ourselves on our commitment to maintaining high quality standards and it appears we fell short in your case. It is crucial that our guests feel welcomed and comfortable from the moment they arrive and I am sincerely sorry that we could not meet expectations in this regard. We appreciate your feedback as it helps us identify areas requiring attention. We always strive to provide rooms that are comfortable, functional and up to our usual high operational standards for all of our guests. On a positive note, I am glad to learn that your second day's experience was improved. It is pleasing that you found the room, staff and food much better then. While we regret that the start of your stay was not as you anticipated, we are pleased you observed progress. Please trust we will use your feedback to improve our services and build better guest experiences in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Thu Jun 05 17:14:42 IST 2025

Dear Mr. Manish Jain Namaskar! It is a delight to read your thoughtful and balanced feedback regarding your stay with us. Your remark on our property's location, lush green surroundings and the added touch of a screen for match viewing in our restaurant adds value to our commitment to creating wonderful experiences. Your observation concerning our workforce during peak hour is duly noted and It is truly valuable for us towards improving delivery of service during peak hour. Providing consistent and excellent service is a high priority for us. About your highlight on the room views, we acknowledge this concern and we would be happy to offer rooms with better views, as available, during your future visits. Positive observations, always encourages us to make the resort experience even more enjoyable for our guests. We are looking forward to creating more delightful experiences for you in the future. Keep us in mind on your next trip, it will be a pleasure to welcome you back. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Fri Jun 27 00:33:08 IST 2025

Dear Ms. Sayantani Mukherjee Namaskar! Great to hear that you appreciated our ideal location, close to The Mall for your retail therapy. We are glad you experienced excellent services from our team and you enjoyed the food as well. It is always wonderful to know when our guests have a positive experience. We work hard to provide a high-quality service, so your feedback is extremely valuable in continuing to maintain and improve this. Please let us know if you have more to share about your visit or if there is anything we could have done to make your stay even better. We hope to welcome you again soon. Warm regards Resort Manager Thanks and Regards,

MAYFAIR Hill Resort has replied on Sun Jun 08 00:15:13 IST 2025

Dear Mr. Jitendra Singh Namaskar! We are thrilled to read your positive feedback about the location of MAYFAIR Hill Resort, Darjeeling. As well as the quality of our food and the friendliness of our team. Your satisfaction is a great affirmation of the effort we put into ensuring our guests have an enjoyable stay. We are delighted to know you loved your experience. We aim to provide experiences steeped in comfort and convenience. Looking forward to having you back in the near future for another wonderful experience. Warm regards Resort Manager Thanks and Regards,