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Mall Road, Darjeeling | 8 minutes walk to Darjeeling Mall Road
1129 Ratings, 603 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Mayfair Hill Resort in Darjeeling is a stunning heritage property with beautiful vintage decor and lush gardens. Guests appreciate the exceptional hospitality, with friendly and attentive staff ensuring a memorable stay. The food, including a lavish breakfast buffet, is highly praised. The property's prime location provides easy access to local attractions, making it a fantastic choice for a cozy family stay.
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Excellent Stay
One of the best stays I have had in a while. Forget modern hospitality, places like Mayfair make you realise the old school culture and going the extra mile. The stay was such a breeze and ease that you’re left with yearning for more and more. I wish we could have stayed longer.
Room: Deluxe Orchid Room with Bathtub
Excellent Stay
It is a heritage property, with accessible location. Very beautifully build and decorated, great food and the staff is extremely courteous. They make the stay special.
Room: Executive Campbell Room
Relaxing Stay
The stay was comfortable, the staff extremely helpful. The property was beautiful and special mention to cleanliness. Food was also great including the breakfast buffet.
Room: Heritage Attic Room
Excellent Stay
My stay at Mayfair Hill Resort in Darjeeling was truly memorable. The resort is beautifully located on a quiet hilltop, surrounded by lush greenery and offering serene views of the mountains. Its heritage-style architecture blends perfectly with the charm of Darjeeling, making it feel both luxurious and homely. The food was outstanding – from lavish breakfast spreads to delicious multi-cuisine dinners, every meal was freshly prepared and full of authentic flavors. The staff at the restaurant were courteous and always attentive, which made dining a real pleasure. The resort offers excellent amenities – well-maintained rooms with warm wooden interiors, a spa for relaxation, a library, and cozy common areas that reflect the heritage of the property. The gardens and open spaces are perfect for a morning walk or simply to soak in the beauty of the hills. What stood out most was the warm hospitality – every member of the staff ensured comfort and made the stay extra special. Overall, Mayfair Hill Resort is the perfect blend of old-world charm, modern comfort, and breathtaking natural beauty. Highly recommended for anyone visiting Darjeeling!
Room: Heritage Room
Excellent Stay
best resort in Darjeeling and best food. staff is supportive and polite. great location and views. will come again.
Room: Deluxe Orchid Room with Bathtub
Terrible Stay
We were in darjelling on 22 of sep ,but our plan changed and we left for Mayfair Sikkim and on the way we booked Mayfair hill resort by mistake instead of Mayfair sikkim .we contacted make my trip and they r not able to resolve our issue
Room: Heritage Attic Room
A Perfect Holiday stay
We had an amazing experience. Hospitality, food, ambience is just incredible and would love to visit again in future. It’s a perfect holiday stay.
Room: Deluxe Orchid Room with Bathtub
Excellent Stay
Had a wonderful stay with my family for 3 days. Everything was well taken care of. The rooms and the property was very photogenic and maintained well
Room: Family Room
MAYFAIR Hill Resort
Dear Mr. Shankar Gupta Namaskar! We are thrilled to know that your three-day stay at MAYFAIR Hill Resort, Darjeeling along with your family was pleasant and met your expectations. It warms our heart to hear that you found our rooms and property aesthetically pleasing and well maintained. We are glad you took some memorable photos to remember your stay. Your comments highlight the efforts our team puts in to make our guests feel taken care of and satisfied. We always love to hear such positive feedback from our guests as it motivates us to continue to provide high-quality services. We hope to have the opportunity to welcome you and your family back again in the future for another wonderful stay. Warm regards Resort Manager Thanks and Regards,
Excellent Stay
Lovely location, nice property, Excellent food. Gym needs to be much better and little bit more equipped. Rest all facilities are excellent 👌
Room: Heritage Attic Room
MAYFAIR Hill Resort has replied on Fri Aug 29 15:53:56 IST 2025
Dear Mr. Ramavtar Joshi Namaskar! We are thrilled you enjoyed our location, property and the food. We appreciate you for bringing to our attention the areas of fitness facilities. We will surely pass this onto our facilities team to see where we can make a difference. Once again, your comments about general facilities being excellent are a source of inspiration to us all. We look forward to welcoming you back soon. Warm regards Resort Manager Thanks and Regards,
Perfect premium staycation
The room and the view and the location of the hotel was amazing. Even the staff were all very friendly cooperative and helpful throughout.
Room: Executive Campbell Room
MAYFAIR Hill Resort has replied on Thu Aug 28 17:42:20 IST 2025
Dear Mr. Arihant Chopra Namaskar! We’re genuinely delighted to receive your wonderful feedback. It is heartening to know that you enjoyed our hospitality and found our resort beautiful and the views amazing. The team takes immense pride in being friendly, helpful and cooperative to our guests. Your acknowledgment motivates us to continuously create exceptional experiences for our guests. Your kind words serve as a testament to our commitment towards providing the best services. We look forward to welcoming you back to enjoy the mesmerizing mountain views and our hospitality. Warm regards Resort Manager Thanks and Regards,
Review for Mayfair Hotel
During my recent stay at Mayfair, I found the service to be as warm and attentive as always — the staff were polite, responsive, and ensured our comfort throughout. However, I did notice that the food this time was only average, especially when compared to my last visit, where it truly stood out. One surprising disappointment was that the hotel had only a single stroller available for guests, and unfortunately, it was broken. For a property of Mayfair’s standard, I would expect such amenities to be well-maintained or replaced promptly. It’s a small detail, but one that can make a big difference for guests traveling with young children. Overall, still a pleasant stay, but with room for improvement in the food quality and upkeep of family amenities.
Room: Heritage Room
MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:59 IST 2025
Dear Mr. Raj Saikia Namaskar! We are glad to hear about your consistently excellent experiences with our service. We have taken into account your feedback regarding our food quality and about the stroller situation. We understand how important such amenities can be for families with young children and the inconvenience caused. Your comments will surely prompt us to reevaluate and enhance our provisions and upkeep routines in this regard. Your thoughts highlight the areas where we need to focus our efforts to enhance the overall guest experience. We appreciate your constructive feedback and we look forward to hosting you again with an improved experience - be it with our culinary delights or family-friendly amenities. Warm regards Resort Manager Thanks and Regards,
Average Stay
Food could have been better
Room: Heritage Room
MAYFAIR Hill Resort has replied on Thu Aug 28 17:42:08 IST 2025
Dear Mr. Kangkan Kamal Pegu Namaskar! We are genuinely sorry to hear that our food did not meet your expectations. We strive to deliver nice culinary experience to all our guests, so your feedback is very important to us. Chef would like to understand more about your experience - was it the taste, portion size or presentation of the food that you found less appealing. Your suggestions are very valuable to us and will guide us in improving our food quality and service. We do hope you give us another chance to serve you better. Let us know when you plan on visiting next. Warm regards Resort Manager Thanks and Regards,
Excellent Stay
Stay was good and staff is also very helpful Definitely come next time
Room: Heritage Attic Room
MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:47 IST 2025
Dear Mr. Himanshu Bharti Namaskar! That is great to know that you had a good stay and found our staff to be helpful. Your kind words significantly motivate our team to further uphold the high standards of our services. Your willingness to return to our premises for a future stay is appreciated. We will certainly ensure your next stay is as agreeable, if not more, as your previous one. Until then, do take care. Your feedback is invaluable to us. It helps us to identify our strengths and to improve upon our weaknesses. We look forward to welcoming you back. Warm regards Resort Manager Thanks and Regards,
Terrible Stay
I went for a massage and the masseuse touched me inappropriately. That should not happen. I was in shock the entire time. Something like this should not happen at a five star. Strict legal action should be taken. I am in traumatic stage. I should have complained then but my shock and trauma made it difficult to process. Please TAKE STRICT ACTION
Room: Executive Campbell Room
Good Stay
all good, except room maintenance required properly. Food service was good, so as food, Buffet menu should be better.
Room: Executive Campbell Room
MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:37 IST 2025
Dear Mr. Jha Namaskar! We are glad to know that you enjoyed the services and food provided by our dedicated staff. Your feedback on the maintenance of our rooms and the buffet menu has been duly noted. We have already passed on your words to our team so that the necessary improvements can be implemented. It is feedback from valued guests like you that helps us to better our services and offerings. We aim to provide an experience that exceeds your expectations next time you visit. Warm regards Resort Manager Thanks and Regards,
Awesome experience and excellent service
It was awesome stay with awesome interior and facilities. Food was excellent and services were fabulous. Staff behaviour was excellent. We stayed with family and my daughter enjoyed the most.
Room: Suite with Balcony
MAYFAIR Hill Resort has replied on Thu Aug 28 17:41:21 IST 2025
Dear Mr. Gautam Singh Namaskar! We are thrilled to hear about your enjoyable stay at our accommodation. The enthusiasm you show for our interior design, facilities, and food is greatly appreciated and encouraging! It is always fulfilling to know that our guests are having a wonderful time and savoring our services. Our staff was happy to assist you, and it is great that their good manners added warmth to your stay. It truly is heartwarming to know that your daughter had a fun time. We find joy in crafting a delightful experience for all our guests, young and old. We will continue offering our best in hospitality and we are looking forward to your family's next visit. Warm regards Resort Manager Thanks and Regards,
Good Stay
Great stay at the Mayfair resort in Darjeeling! Great location close to the Mall Road but some of the views are blocked by some recent construction. Exceptional service, food is above average
Room: Executive Campbell Room
MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:43 IST 2025
Dear Mr. Chakravarty Namaskar! We are thrilled to know you enjoyed your stay at our resort in Darjeeling and appreciated our prime location. We are glad you found our service exceptional and it’s wonderful to hear your positive remarks about our food. We aim to keep the bar high and your perspectives help us exceedingly. Your feedback is truly valued and we eagerly look forward to your next visit. Warm regards Resort Manager Thanks and Regards,
COMFORTABLE STAY
We had very pleasant & comfortable stay. All the staff were polite & supportive. Food are also very good in taste.
Room: Executive Campbell Room
MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:15 IST 2025
Dear Mr. Amit Jalan Namaskar! We are absolutely delighted to hear about your positive experiences at our property and cannot express how much your feedback means to us. The culinary team is especially pleased to know that you enjoyed the taste of our well-prepared dishes. Your review serves as great motivation for us to ensure we continually provide the best in hospitality and service for every one of our valued guests. We hope to have the opportunity to serve you again in the near future. Warm regards Resort Manager Thanks and Regards,
awe
hotel was very good service was also awesome rooms were very spacious hotel staff was very polite and helpful
Room: Executive Campbell Room
MAYFAIR Hill Resort has replied on Thu Aug 28 00:23:02 IST 2025
Dear Mr. Sumit Jain Namaskar! We are delighted to receive your positive review of our resort and the service provided by our team. It does sound like you had a wonderful experience with us! Your encouraging review will definitely motivate us to maintain our high standards. Do consider staying with us again when you next visit the region. We are positive we can provide you with another wonderful experience. Warm regards Resort Manager Thanks and Regards,
Best property in Darjeeling.
We have taken the Heritage rooms which is situated in Main Block of the resort. All the rooms are of aesthetic decor and gives luxury feel. There are many advantages of staying in main block. We even preferred Heritage rooms over Lloyds Cottages. The staffs are super friendly, helpful and always with a smile. My special thanks to Passang who attended us really well at boarding. The food is super delicious, with wide spread at breakfast to scrumptious a-la-carte, they meet up all the checks.
Room: Heritage Room
MAYFAIR Hill Resort has replied on Thu Aug 28 00:22:06 IST 2025
Namaskar! We are delighted with your positive review about our rooms and how you loved the aesthetic decor and luxurious feel. The fact that you mentioned about our staff's friendly, helpful attitude and constant smile is a true testimony to the hospitable service we aim for. Passang was truly elated by your special mention and recognition of his service during your stay. We appreciate your kind words and look forward to welcoming you back soon. Warm regards Resort Manager Thanks and Regards,
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