The hotel surpassed all my expectations! The staff was welcoming and accommodating from the moment we checked in. The room was clean, and the view of the kanchenjunga from it was splendid. The people in the hotel are very down to earth right from the security to the manager everyone was respectful and very kind. As it was independence day they had requested all guest to be part of flag hoist and considering us one among them and the picture which I had uploaded would show how they considered as one among them as an family. Gratitude like this gives customer a satisfaction beyond the expectations and this place would always give me good memories.
i would specially thank Sanam sir who gave me the guidance about the places to visit and advising us on the right time to visit darjelling in future
Additionally I would also like to thank Shreya Mam, Abhishek Sir ,Sneha Mam, Srijana Mam ,Sandhya Mam ,Sabina Mam and Mohan sir who made sure our stay is very comfortable and made sure if everything is ok and double checked if we need anything. Special thanks to Shreya who always welcomed us with a smile and made sure to check if we were comfortable right from stay to food to checkout.
and hats off to all the staff who work as one team. The success of the hotel Udaan Dekeling is because of all your work as one family.
Kudos to the Managers for managing the wonderful team who have been taught to handle customers with respect and patience
Udaan Dekeling Resort & Spa, Darjeeling
Dear Guest,
Thank you so much for your wonderful review!
It's truly heartening to hear that you felt at home during your stay at Udaan Hotels & Resorts. We're thrilled that our staff made such a positive impact on your experience, from the warm welcome to the splendid views. Your appreciation for Sanam and the entire team is genuinely valued, and it's delightful to know they contributed to making your visit memorable. We look forward to welcoming you back and creating more cherished moments together!
Regards
Online Reputation Team
Udaan Hotels & Resorts
Darjeeling ~ Gangtok ~ Pelling ~ Kalimpong ~ Lachung ~ Siliguri