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Review Of Yashshree Sanderling Mall Road

Chauk Bazaar, Darjeeling | 5 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

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    3.8
    Very Good

    817 Ratings, 425 Reviews

    excellent
    38%
    very good
    32%
    average
    15%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 4
    • 4
    • 4
    • 5
    • 2
    • 4
    • 5

    Rating Categories

    • Hospitality4.1
    • Facilities3.6
    • Food3.7
    • Room4.0
    • Cleanliness4.2
    • Value For Money3.8
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    Review Summary

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    This property enjoys a fantastic location, just a short walk from Mall Road and nearby amenities like the Gymkhana Club. Guests appreciate the spacious and clean rooms, along with the polite and helpful staff. The breakfast buffet is highlighted for its variety and taste. Although the hot water supply is not 24/7, the overall experience and hospitality seem to make for a pleasant stay.

    Sort by:

    Positive first
    5.0

    Highly recommended for anyone visiting Darjeeling

    pritam m.couple

    I had an excellent stay at Sumi Yashree Sanderling, Darjeeling from 23rd to 26th October 2025. The overall experience was truly wonderful. The rooms were clean, comfortable, and well-maintained, offering a cozy atmosphere with beautiful views. The food quality was great — every meal was delicious and freshly prepared. The housekeeping and restaurant staff deserve special mention for their courteous and professional service. They were always attentive and ensured a pleasant experience throughout my stay. Highly recommended for anyone visiting Darjeeling — perfect combination of comfort, hospitality, and great food!

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Premium Room

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    4.0

    Good Stay

    moumita c.

    This was a really good experience with staying in this hotel.. very clean and easy to access.. location was very good..

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good stay with good service

    debapriya g.couple

    Great staff behaviour and service. We availed both early check in and late check out facilities. Rooms and bathrooms were spacious. Sheets and towels were clean. They also provided bath kit including brush set, body wash, shampoo etc. electric kettle and tea kits were also provided. Breakfast buffet needs special mention for the variety and taste, also staff behaviour there was too good.

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good Stay

    koushik m.family with 2 kids

    Good property. Well maintained. Staffs are well behaved. Service is good. Only, the hotel is charging 18%GST in their bill. I asked them about why they are charging when iit has already been demolished. They did not give the proper explanation. I had to pay some extra money. I also told them that even MMT has refunded after GST rate reduced. Apart from that it's good.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Very friendly and professional staffs.

    sushant k.group

    One of the best hotel in the town.

    Travel Month: Oct 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    devendra y.group

    Good Property. Great location in front of wide enough road. Market area is nearby. The staff are cooperative. Big parking area

    Travel Month: Sep 2025

    Room: Premium Room|Deluxe Room

    5.0

    Excellent Stay

    rahul g.family with 1 kid

    Had an amazing stay in Yashshree Sanderling .... excellent service by Shreya , Rhythm and Bijayata ... really calm and positive behaviour they made sure our stay was good

    Travel Month: Sep 2025

    Room: Deluxe Room

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    2.0

    Not recommended if not through tour operator or in budget

    santosh k.couple

    Book only if you are with some tour operator. You will be very warm welcome. If you have booked on your own, not with some tour operators, you will be treated like second class persons. Will be given dirty rooms even if you book higher category room like premium room . No welcome drink. They dont care to check the room and put essentials like bodywash shampoo drinking water. You have to call them many times for this or just arrange on your own. 4 star hotel is nowhere near. It may be 2 star.

    Travel Month: Sep 2025

    Room: Premium Room

    5.0

    Excellent Stay

    anirban.couple

    Service & atmosphere was very good..giving me offbeat vive.. thank you Yashsree

    Travel Month: Aug 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    pravankar m.family with 3 kids

    1. The bathing area was not demarcated well enough in the toilet. Water used to spill over into the toilet area. 2. There were zero hanging options in the toilet 3. Hot water was not available 24*7 4. The food tasted very average

    Travel Month: Aug 2025

    Room: Premium Room

    Yashshree Sanderling Mall Road has replied on Tue Aug 26 08:30:19 IST 2025

    Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We will address the issues with the bathing area, hanging options, and hot water availability to ensure a more comfortable experience for our guests in the future. Your input is valuable to us for improving our services. Regards, Resident Manager

    2.0

    Very Bad quality food

    wasim a.couple

    I am visiting this hotel sine Jan,2023 Till April,2025 Breakfast was best but on my recent visit on 16/08/15 to 18/08/25 the breakfast quality,taste and quantity of items reduce food are taste less

    Travel Month: Aug 2025

    Room: Deluxe Room

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    4.0

    Overall Good but Maintenance and Some basics Amenities are nee

    ritwik r.family

    Location is awesome, food quality is good but availability is an issue. Service is little bit slow. During my check in time room is not ready. Some basic amenities are missing in my room like electric kettle etc. Bedsheet is not clean, strain marks are there. Rooms makeover and maintenance is needed. One of the big issue is Hot Water, they don't have any gresyer, Morning 7am to 10am and Evening 7pm to 10pm hot water timings are fixed, Although I have booked premium suite this basic features are missing. But I will recomend it if you get it in Good price.

    Travel Month: Aug 2025

    Room: Premium Suite

    Yashshree Sanderling Mall Road has replied on Wed Aug 20 09:00:21 IST 2025

    Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the location and found the food quality good. We apologize for the inconvenience you experienced during check-in and for any issues with our service speed. Your comments regarding the room amenities have been noted, and we will work on addressing these areas to enhance our guests' experience. Regards, Resident Manager.

    5.0

    Excellent Stay

    couple

    Hotel is located next to Gymkhana club near Bhanu Bhawan. The staffs were very helpful and provided us an early morning check in. The food is very good and they provided us with a packed breakfast during our early morning departure. The room service is very prompte

    Travel Month: Aug 2025

    Room: Deluxe Suite

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    1.0

    Not good

    nandan.couple

    The room was not good...not as the picture shown during Booking. I was booked the premium catagory room but got the deluxe one. Also the TV was not working.

    Travel Month: Aug 2025

    Room: Premium Room

    Yashshree Sanderling Mall Road has replied on Mon Aug 11 15:00:36 IST 2025

    We apologize for the inconvenience you experienced with your room. We take your feedback seriously and will address the discrepancies with the room category and the TV issue. Your comfort is important to us, and we will work to ensure a better experience for our guests in the future. Regards, Resident Manager

    4.0

    Good Hotel in great of Darjeeling

    vishal b.business

    good hotel and nice cordial staff. food is too good and the way the restaurant staff take care of the guests is above par

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Yashshree Sanderling Mall Road has replied on Mon Aug 11 15:00:34 IST 2025

    Thank you for sharing your positive experience at our hotel! We're thrilled to hear that you enjoyed our facilities and that our staff provided excellent service. We strive to create a welcoming and comfortable environment for all our guests. We appreciate your kind words and look forward to welcoming you back in the future. Regards, Resident Manager

    5.0

    Excellent Stay

    aayush h.family with 3 kids

    food was delicious location is back side of mall road and amenities are as of. hotel location is good and room faci food was delicious location is back side of mall road and amenities are as of. hotel location is good and room facilities

    Travel Month: Jul 2025

    Room: Deluxe Room

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    5.0

    Great View, Descent Staffs

    shibajee g.family

    This hotel located at the prime location of Mall Road of Darjeeling, just behind the Gymkhana Club. It also has parking facilities, lift facilities. We booked premium suite and the view was alluring. The room service and the hospitable behaviour of the staffs were so descent. The food from their restaurant was so nice. I always recommended try Virgin Mojito by them when you ended your meal. That was so different. Must visit place. If you want to visit Mahakal Temple , just beside of this hotel there have a shortcut stair to reach that temple. I think for me, it was cherry on the top.

    Travel Month: Jun 2025

    Room: Premium Suite

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    1.0

    Terrible Stay

    gargi s.

    ok

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    kuntal r.family

    Location was ok, food never had good taste, the hotel ran out of water and every guest faced a problem.

    Travel Month: Jun 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    ankur g.couple

    Do not book this property. I booked premium room which had bad smell, stained bed sheets and damaged walls. I escalated this to management and no one bothered. Even front office is rude. Worst experience.

    Travel Month: Jun 2025

    Room: Premium Room

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