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Gandhi Road, Darjeeling | 3 km drive to Darjeeling Mall Road
748 Ratings, 524 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property offers stunning views of Mount Kanchenjunga, making it a great spot for nature lovers. Guests appreciate the warm hospitality and friendly staff, ensuring a welcoming atmosphere. The location, while a bit away from the mall, provides peace and quiet, perfect for relaxation. The food quality receives positive mentions, particularly during breakfast. However, some feedback indicates that the rooms could use better maintenance and size adjustments. Overall, it’s a cozy retreat with mesmerizing scenery.
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Average Stay
The View is amazing but the rooms are standard quality and the rooms stink . Food is also average .
Room: Deluxe Kanchenjunga View Room with Balcony
Excellent Stay
excellent service and behaviou excellent service and behaviour
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Poor Stay
Property is ok. But service is pathetic. 1. No water in the toilet and bathroom. One one in the reception or house keeping is available to attend the issues. 2. Food is over priced. 3. Hotel staff ignored us when asked for a bellboy while checking out. 4. Property is under staff it seems. If in off season they cant service the guest then what will they do during peak season. I booked the property with very high expectations for my family bit it was a very bitter experience. Will avoid this property in future and will not recommend it to others
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Excellent Stay
Had an excellent stay.. More important that the staff were well trained, polite, and helpfull... The rooms were well maintained cleaned and the view of hills mt kanchanjanga was also nice 👍🏻. Food was great, had a great breakfast. what u pay is for the great service u get in return
Room: Deluxe Kanchenjunga View Room with Balcony
Excellent Stay
Perfect! Here’s a short and warm hotel review with a mountain view: ⸻ 🌟🌟🌟🌟🌟 Amazing stay with breathtaking mountain views! The room was clean and comfortable, and the peaceful surroundings made it even more special. Staff were kind and welcoming. Highly recommend! ⸻
Room: Chalet Kanchenjunga View with Fireplace and Balcony
remarks
Washroom was smelling.and service was not up to the mark. Room was smelling like sewage.and room was not ready at time
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Average Stay
Summit grace is located at hill top and view from the terrace is great. Approach to property is clumsy. Rooms are small and un comfortable. For price of rs.7000 a day it is not value for money.
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Mon Jun 23 12:54:06 IST 2025
Thank you for sharing your experience. We're glad you enjoyed the hilltop view from the terrace at Summit Grace. However, we regret to hear that the approach to the property and room comfort did not meet your expectations. Your feedback regarding value for money and room size is valuable and will be taken into account as we work towards enhancing guest comfort. Regards, Summit Team.
Terrible Stay
worst experience I have at this type level of hotel...only good thing of hotel is his little terrace...they make us fool by photo of terrace..worst service,worst food..too much dirty kitchen and rooms...if u want to spoil your health and precious tour time then stay here otherwise plz try other hotels....
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling
We are surprised to read your comments, as they do not reflect the experience we strive to provide or what most of our guests appreciate about their stay. Our terrace and property are maintained to high standards, and we take cleanliness and service seriously. That said, we thank you for your feedback and will ensure it is reviewed by the concerned team.
Excellent Stay
Superb feeling during staying at hotel . Hotel service and staff behaviour shown amazing at this hotel
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling
Thank you so much for your wonderful feedback! We’re delighted to know you had a superb experience and that our team’s service and hospitality left a great impression on you.
Excellent Stay
It was a pleasant stay, overall a good experience
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling
We're delighted to hear that you had a pleasant stay and a great experience with us! Looking forward to welcoming you again. Book directly on our website for exclusive deals!
Excellent Stay
An excellent getaway with all amenities, nestled amid-st the pines and a picturesque view of the kanchenjunga. Mesmerizing!
Room: Deluxe Kanchenjunga View Room with Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Wed Feb 12 12:30:28 IST 2025
Thank you for sharing your experience! 😊 An excellent getaway amidst the pines with a breathtaking view of Kanchenjunga sounds absolutely mesmerizing. Glad to hear you enjoyed all the amenities—hope you get to visit again soon! 🌿🏔️✨
Very small and average room, not recommend for family.
familyLocation is very dirty and poor to reach to the hotel, the photos shown are at top side of the hotel. Our stay was very average, very small rooms and not feeling like 4 star property. With family of 3 struggled to keep our luggage and manage with very limited space inside the room. Breakfast is also not up to the mark with limited 4 to 5 options ( repetitive both the days – Parota, Poori and Idli) compared to 20+ options in any south Indian 4 star hotel. Room heater was not working, have to get replace 3 times. Bed heater was not working and they fixed on our 2nd day of stay, bathroom was keep stinking have to call housekeeping multiple times to apply room freshener. Cot and bed are very poor quality ( small touch from leg moves the bed to different directions), small size and don’t fit to 3 and don't have space to have separate bed for kid. Has got good mountain view that's the only good part of the property, don't feel worth to pay Owner should visit any 4 star like holiday Inn or Marriot to check the service and standards to improve.
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Tue Feb 04 17:09:48 IST 2025
I’m really sorry to hear about the challenges you faced during your stay. It’s disappointing that the room size, location, and amenities did not meet your expectations, especially as a family of three. It’s concerning to hear about the issues with the heater, bed quality, bathroom cleanliness, and the limited breakfast options. Your feedback is incredibly valuable, and I hope the management takes this into account to improve the overall guest experience and standards. Thank you for sharing your thoughts, and I truly hope future stays will be more comfortable for you and your family.
Poor Stay
Staffs are not courteous. Cleaniness is not maintained. Service is not prompt. Does not meet standard of four star hotel stay.
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Tue Feb 04 17:10:40 IST 2025
I’m really sorry to hear about your poor experience. Cleanliness, courteous staff, and prompt service are crucial for a great stay, and it’s concerning that these aspects fell short during your visit. Your feedback is important, and I hope the hotel takes it seriously to improve the overall experience. Thank you for sharing, and I truly hope your next stay elsewhere meets your expectations.
Excellent Stay
familyThis hotel have beautiful view of valley as well as snow capped mountain range if you stay at top floor.
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Tue Mar 25 14:54:12 IST 2025
Thank you for your kind words! We're delighted you enjoyed the stunning valley and mountain views from the top floor. Hope to host you again soon!
Poor Stay
coupleHotel facilities and the hotel rooms are not 4 star level. The price is way expensive but no facilities is good bathroom door lock is broken, no views no storage space very small and congested rooms
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Mon Dec 09 12:04:39 IST 2024
We sincerely apologize for the issues you experienced during your stay. It is disappointing to hear that our facilities did not meet your expectations, and we deeply regret that you found the room to be small and lacking in amenities. We take your feedback seriously and will address these concerns with the appropriate team to ensure that necessary improvements are made. We hope you’ll consider giving us another chance in the future, as we are committed to providing a better experience for all of our guests.
Good view onl
The hotel location is great for kanchenjunga viewing. The staff are also very courteous & trying to offer help. But the property itself is not maintained. The bathroom toilet leaked, constantly smelling of urine. Most plug points didnot work. We were not given the room we booked. I paid premium price just to have a kanchenjunga view from inside the bedroom. The room was allotted to someone else. On calling makemytrip the staff agreed to give a discount on the food bill. Another con is it is very far from the mall. Pick up & drop off is charged at rs 800 per trip. The food preparation is good but the prices are exorbitant. It was once a heritage property but it is sadly no longer so.
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Mon Dec 09 12:18:44 IST 2024
Thank you for your valuable feedback. We sincerely apologize for the inconveniences you encountered during your stay. We are disappointed to hear that your room did not meet your expectations, especially with regard to the Kanchenjunga view, bathroom issues, and room facilities. We also regret that the food pricing and the distance from the mall caused you inconvenience. Please rest assured, we are actively working to address these concerns to improve both the property’s maintenance and the overall guest experience. We are glad to hear that our staff were courteous and attempted to assist, and we hope that the discount on the food bill provided some form of resolution. We appreciate your feedback and hope that you will consider visiting us again in the future.
Excellent Stay
Hotel was really good, the view and ambience of the hotel was excellent also the service was exceptional, they were really helpfull. Just little bit renovation in rooms are required as floor has some sound while walking on it the flooring should be repaired.
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Thu Nov 07 12:08:51 IST 2024
Thank you for sharing your experience! It's wonderful to hear that you enjoyed the hotel's view, ambiance, and exceptional service. We appreciate your feedback about the room renovations. It's great that you noticed areas where improvements can be made, like the flooring. A little attention to such details can make a significant difference in enhancing guest comfort. We hope that your next stay will be even better, and we look forward to welcoming you back!
Vsit again
familyMy experience was very delightful for staying and the service was too good.i will suggest to everyone staying once at a time just because it's too beautiful from this hotel to see Mt Kanchanjungha.Mr.Vivek and Ms Saraswati are excellent and both are very well behaved,polite and they take care in an excellent manner.overall hospitality was too good.💯
Room: Chalet Kanchenjunga View with Fireplace and Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Thu Nov 07 12:10:15 IST 2024
Thank you for your lovely feedback! We're thrilled to hear that you had a delightful experience during your stay and enjoyed the beautiful view of Mt. Kanchanjungha. It's great to know that Mr. Vivek and Ms. Saraswati made your stay even more special with their excellent hospitality. Your recommendation means a lot, and we're sure others will appreciate it too. We look forward to welcoming you again for another memorable stay!
Terrible Stay
Room was very small not the same as it was in the picture. Service was poor. Over all a very bad experience
Room: Deluxe Room
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Wed Oct 23 11:04:04 IST 2024
Thank you for sharing your experience. I'm sorry to hear that your stay did not meet your expectations, especially regarding the room size and service. It’s disappointing when a room doesn’t match its pictures, and poor service can really impact a stay. Your feedback is valuable and will surely help others make informed decisions, as well as provide the property an opportunity to improve.
Summit grace
Find this hotel through make my trip. Stay was excellent, amazing view point, very good ambience. Food was also good. Little far from mall road.
Room: Deluxe Kanchenjunga View Room with Balcony
Summit Grace Boutique Hotel & Spa, Darjeeling has replied on Wed Oct 23 11:12:11 IST 2024
Thank you for sharing your review of Summit Grace! It’s great to hear that your stay was excellent, with amazing views and a good ambiance. While the distance from Mall Road might be a bit far, it sounds like the overall experience with the food and atmosphere made up for it. Your feedback will surely help others looking for a peaceful retreat with scenic views!
Mall Road
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