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- 3 Star Hotel in Darjeeling
- Hotel Zambala Retreat & Spa, Darjeeling, Darjeeling
Hotel Zambala Retreat & Spa, Darjeeling
About Property
Experience a comfortable stay at this stunning property that features well-appointed rooms, an elegant restaurant, a wellness spa and world-class facilities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Spa
- Restaurant
- Power Backup
- Housekeeping
- Room Service
- Laundry Service
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Twin Deluxe Room
Fits 2 Adults
10% off on Breakfast in Room
10% off on Lunch Or Dinner
Non-Refundable
₹ 6,000Per Night:
₹ 3,345
Very Good(188 RATINGS)
Chauk Bazaar
1.2 km drive to Darjeeling Mall Road
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 10 AM
Check-in date
Check-out date
Rooms, Guests
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4 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
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Opt for a free cancellation rate.
Twin Deluxe Room
120 sq.ft (11 sq.mt)
1 Double Bed
1 Bathroom
- Iron/Ironing Board
- Mineral Water - additional charge
- Daily Housekeeping
- Bathroom
- In-room Dining
- Laundry Service
₹ 6,000
₹ 3,345
+₹ 390 taxes & fees Per Night
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₹ 7,500
₹ 6,432
+₹ 750 taxes & fees Per Night
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₹ 9,500
₹ 8,268
+₹ 2,185 taxes & fees Per Night
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Deluxe Room
- 144 sq.ft (13 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Mineral Water - additional charge
- Bathroom
- In-room Dining
- Housekeeping
- Laundry Service
Room With Free Cancellation
- 10% off on Breakfast in Room
- 10% off on Lunch Or Dinner
Book with ₹0 Payment
High demand for your selected dates, pay before 17 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 06 Dec 12:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹017 Nov11:59 PM
06 Dec12:59 PM
09 Dec12:59 PM
Check-in
₹ 6,000
₹ 5,146
+₹ 600 taxes & fees Per Night
Book with ₹0
HSBC Bank Credit Card Offer - Get INR 1154 Off! SELECT TO AVAIL
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₹ 7,500
₹ 6,432
+₹ 750 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 1443 Off! SELECT TO AVAIL
Login Now and get this for ₹6,357 or less
₹ 9,500
₹ 8,268
+₹ 2,185 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 1707 Off! SELECT TO AVAIL
Login Now and get this for ₹8,173 or less
Family Room
- 200 sq.ft (19 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Mineral Water - additional charge
- Bathroom
- In-room Dining
- Housekeeping
₹ 8,000
₹ 6,963
+₹ 1,840 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 1437 Off! SELECT TO AVAIL
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₹ 9,500
₹ 8,268
+₹ 2,185 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 1707 Off! SELECT TO AVAIL
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₹ 11,500
₹ 10,009
+₹ 2,645 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 2066 Off! SELECT TO AVAIL
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Attic Room
- 200 sq.ft (19 sq.mt)
- 1 King Bed
- 1 Bathroom
- Mineral Water - additional charge
- Bathroom
- In-room Dining
- Housekeeping
- Free Wi-Fi
- Room Service
₹ 9,000
₹ 7,833
+₹ 2,070 taxes & fees Per Night
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₹ 10,500
₹ 9,139
+₹ 2,415 taxes & fees Per Night
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₹ 12,500
₹ 10,879
+₹ 2,875 taxes & fees Per Night
HSBC Bank Credit Card Offer - Get INR 2246 Off! SELECT TO AVAIL
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Hotel Zambala Retreat & Spa, Darjeeling Location
Location rated 4.4 by guests
What guests said
Guests praised the property's prime location, highlighting its proximity to Darjeeling railway station, allowing easy access to attractions. The scenic views, including glimpses of the toy train and Kanchanjunga, were frequently mentioned, enhancing the overall experience. Many found it convenient for family stays, with nearby markets and sights adding to the appeal. Overall, the location was a standout feature with guests expressing satisfaction and recommending it for future visits.
Property Rules at Hotel Zambala Retreat & Spa, Darjeeling
Check-in: 1 PM Check-out: 10 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel Zambala Retreat & Spa, Darjeeling Photos by Guests
- +85 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
188 Ratings, 99 Reviews
Last 10 Customer Ratings (Latest First)
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Review Summary
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- Room cleanliness is a major concern, with multiple guests reporting dirty bed sheets and bathrooms.
- Staff behavior has faced criticism for being unprofessional and unresponsive to requests.
- The location near the Darjeeling railway station is convenient and appreciated.
- Some guests enjoyed decent food, but there are complaints about limited menu options and long wait times.
Sort by:
Latest first
1.0
Very poor
satish.couple
Room was not clean, a little hair in the bed, geyser was not working. Water flow was not good. no Housekeeping available at night and evening. Also, staff attitude was not good.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling
Dear Guest, Thank you for sharing your feedback for Hotels Zambala Retreat And Spa. Our significant location combined with elegant rooms makes us a noticeable property. It makes us happy to know that you were impressed with the services. Acknowledgement from guests for the services extended really influences our staff to serve you more efficiently. It would be very honorable for us to serve you again at your next visit. Regards,
1.0
Terrible Stay
mahavir m.
Room was not in good condition. Door lock was broken. No cleanliness. No parking space for car
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Mon Feb 10 20:22:04 IST 2025
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
1.0
Worst hotel. Worst experience
arjun.family
Horrible experience. Room conditions was very bad. Stinking. Small room. Stain bed sheet. No basic toiletries, you have to ask. Only one housekeeping staff was available. Worst is bathroom. You have to pass your commode to have bath. Very small bathroom. Worst hotel and experience in my life. Only one positive point receptionist was very polite and very soft spoken.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Mon Feb 10 20:21:34 IST 2025
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
2.0
Poor Stay
tarun b.family
Location is fine however they have refuse to provide meals (direct payment) as it was closed during that dates. We had faced big trouble with bedbugs due to which my 6 years daughter and 71 years mother was not able to sleep on day 1. On day 2 they have changed the room.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Wed Oct 16 15:17:27 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
1.0
Food is good
ashish l.business
Hello, i would like to inform you that toilet is not clear, the light is off an hour. Please refund my bank account.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Wed Oct 16 15:16:42 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
1.0
Complaint regarding unpleasant stay at hotel zambala retreat
kunal g.
family
familyAm writing to express my deep disappointment with my recent stay at your establishment on 20-jun e -2024 the experience was far from satisfactory, forcing us to move to another hotel the next morning. I would like to highlight the key issues we encountered: 1. *room cleanliness: the condition of the room, specifically room number 201, was unacceptable. There was visible fungi near the bedside, which poses serious health risks and indicates a lack of proper cleaning and maintenance. 2. *food quality: the food served was distasteful and inedible, forcing us to leave it uneaten. I have attached a picture to illustrate the poor quality of the food provided. 3. *service issues: despite requesting the manager, mr. to change the quilt four times, he remained engrossed in watching the india-afghanistan match. It was only after multiple requests late into the night that he finally instructed his staff to address our request. 4. *unprofessional behavior: during checkout, i attempted to provide constructive feedback to mr. the front desk associate, regarding the importance of maintaining hygiene for the benefit of the hotel's reputation. His response was extremely unprofessional and arrogant. He stated, "bahut dekhe reviews aap logi ke matter nahi krta", dismissing our concerns with "kuch nahi hota, tum log fir bhi aaoge ghumne" this level of service and attitude from your staff is unacceptable and reflects poorly on the hotel's commitment to guest satisfaction. I urge the senior management to take these points into serious consideration and address the issues to prevent such incidents from recurring. I look forward to hearing from you regarding the steps that will be taken to rectify these issues.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:30:38 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
1.0
Terrible stay
harmeet s.family
familyThe room size was very small and some staff members were very arrogant specially in providing the basic amenities. Bed sheets were dirty and the towels were in bad condition, the staff hadn’t replaced even after asking. It is close to the market as well as the station.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:30:15 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
3.0
Average Stay
taniya b.
3
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:29:52 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
2.0
Not worth stayin
akshit g.family
familyFirstly, the card stopped working the second day and had to wait quite a lot time to get into the room. Then, limited items were available from the menu. No ice or cold drinks even though mentioned in the menu. Sheets were stained and had to ask to get the room cleaned. Since it is very close to railway station. It is very noisy when trains are running
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:29:19 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
5.0
Great stay.
swarnali j.family
Very neat, classy, professional and near dhr. Comfortable and spacious rooms. The view of toy train is awesome. Affordable. The behaviour of staffs are very nice.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:28:59 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
3.0
Average Stay
arijit m.family
familyRoom handover was super late. Main door lock was broken and had to be repaired. Bathroom fixtures were broken. Overall service quality is very very poor. Staff should check the rooms before handing over to the customers, as a customer it should not be us who has to bring these things to the hotels notice and then get these addressed when we are supposed to relax during our vacation.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:28:36 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
5.0
love it 😀
rajdip c.family
very good experience I love this hotel. mostly visit 😁 service is to good . food quality very nice
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:28:13 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
5.0
Est hotel in darjiling
ayush k.couple
Hotel was quit good and location is also nice. Highly recommended as it is near the toy train station.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:23:25 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
4.0
Good Stay
sarthak r.
The booking system was a little messed up. The rooms were wonderful but there was no provision for a heater.
Room: Attic Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:22:32 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
2.0
Poor Stay
suraj s.couple
Staffs are very hoshiyar and chalk they will do what they want. No value your request. You have to do and stay on their command.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:21:36 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
1.0
Couple
sahil j.couple
Terrible room, terrible place. The food was fine. The room was close to main road, could not sleep all night.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:21:05 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
4.0
Good Stay
sourav n.
All are good. But service is some time vary poor.
Room: Twin Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:20:22 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
3.0
Good location stay.
ritik r.family
It was a good experience. Heater is not complimentary despite being an essential in the cold weather. Overall experience was great.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:19:41 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
4.0
Deluxe room
abhay m.couple
Deluxe room has space problem. There is not enough space in room. Rest hotel is good. Railway station is at walking distance.
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:18:47 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
5.0
Beautiful view
srota m.group
It’s a kilometre away from mall but worth it. Mall is crowded while this place gives you the nostalgic view of toy trains coming and leaving along with a breathtaking clear vjew of the kanchenjunga! 10/10
Room: Deluxe Room
Hotel Zambala Retreat & Spa, Darjeeling has replied on Sat Jul 13 13:18:31 IST 2024
Dear sir, thank you for sparing your valuable time to share your feedback about anant, hotel zambala retreat. It was a real pleasure having you stay with us. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. We are grateful for your kind words of appreciation for our ambiance, facilities and food. We at Anant are committed to exceeding our guests expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Kind regards.
