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Review Of Hotel Zambala Retreat & Spa, Darjeeling0123401234

Chauk Bazaar, Darjeeling | 1.2 km drive to Darjeeling Mall Road

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    3.7
    Very Good

    187 Ratings, 98 Reviews

    excellent
    33%
    very good
    29%
    average
    20%
    poor
    10%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 1
    • 3
    • 2
    • 3
    • 2
    • 1
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.9
    • Food3.6
    • Hospitality3.8
    • Value For Money3.6
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    Reviews Summary

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    The property boasts a prime location near Darjeeling railway station, making it convenient for exploring the area. Guests enjoyed the beautiful views of Kanchanjunga and the nearby toy train. However, there are recurring complaints about cleanliness and poor room maintenance, with reports of insect issues and broken facilities. While some staff members were praised for their politeness, service inconsistencies were also noted. Food quality varies, with some finding it high-priced yet tasty, while others were dissatisfied.

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