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Review Of Sterling Darjeeling

Name: Sterling Darjeeling
Address: B1 Mouza Jarul Hatta ,Post box no-6 Ghoom Monastery Road, Ghoom, jore Bangalow, Darjeeling, 734102, IN
Price range: Sterling Darjeeling Price starts at INR 6,399/Night
Rating: 3.8

Ghoom, Darjeeling | 10 minutes walk to Ghoom Railway Station

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User Rating & Reviews

everyone
group
couple
solo
business
family

3.8

Very Good

1071 Ratings

excellent

39%

very good

31%

average

16%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.1
Facilities4.0
Food3.8
Room4.2
Cleanliness4.1
Value For Money3.8

We are using generative AI to show you summarised user review

Reviews Summary

This property boasts an excellent location in Ghoom, surrounded by nature and offering stunning views of the Kanchenjunga mountain. Guests appreciate the cozy rooms and attentive staff, often praising the delicious food along with decent amenities. The property is ideal for families, featuring play areas and organized activities. Despite its serene surroundings, the downside is its distance from Darjeeling, making it slightly inconvenient for city exploration. However, for peace and scenic beauty, this place hits the mark!

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Positive first

1.0

Early checkout for hill sickness

manas b.business

I explained everyone hotel & Makemytrip that need to check out two days early i.e 19 September. Reason was hill sickness. but no Body bother and refuse my request. sorry

Travel Month: Sep 2025 (3-Night Stay)

Room: Classic Room

Sterling Darjeeling has replied on Mon Sep 22 20:55:05 IST 2025

Dear Manas, We're truly sorry to hear about your experience regarding the early checkout request. It’s concerning that your situation wasn’t addressed as expected. Your feedback is valuable, and we appreciate you bringing this to our attention. Thank you for sharing your thoughts with us. Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

anubhav s.family

Great property. Overall the experience was fantastic.

Travel Month: Sep 2025

Room: Garden View Premier Room

Sterling Darjeeling has replied on Fri Sep 19 02:20:53 IST 2025

Dear Anubhav, Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team

2.0

2 Star Rooms, 3 Star property, 4 Star Claim & 5 Star prices

debanjan b.family with 1 kid

The photos on the platform and the current state of rooms are nothing less than appalling. Prices they charge on food can let you go on a state of depression in those dingy rooms. The only plus point is the location, however they’ll make best use of that seclusion with exorbitantly priced food

Travel Month: Aug 2025

Room: Valley View Privilege Suite with balcony

Sterling Darjeeling has replied on Sat Aug 23 12:01:05 IST 2025

Dear Debanjan, Thank you for sharing your feedback. We apologize for the discrepancies you've observed between the room conditions and our listings. It's disappointing to hear that the experience did not meet your expectations, particularly regarding pricing and amenities. Your input is valuable as we continually strive to improve. We're glad you appreciated the location, and we will take your comments into consideration as we work to enhance our services. Sincerely, The Sterling Holidays Team

2.0

Poor Stay

dhiman s.

There were many things will summarize with few points: 1. I was not given the room I booked from makemytrip citing corporate policy change by hotel staff. I booked a valley view room with 7.5k for each night for 2days but had to settle with garden view room as I was bound to and no help from sterling citing changes without any prior information or update. I had a prepaid booking. 2. Rooms not at all maintained well. Damp walls, uncomfortable beds, broken furnitures like wardrobe, chair. Sockets broken not working, electric kettle was soiled and not washed. 3. Food prices were very very exorbitant as compared to the services, portion or taste. Breakfast had repeated items from past day. Extremely overpriced food menu without quality and quantity.

Travel Month: Aug 2025

Room: Valley View Premier Room

Sterling Darjeeling has replied on Thu Aug 21 10:17:11 IST 2025

Dear Dhiman, Thank you for sharing your feedback. We genuinely regret to hear about the issues you encountered during your stay. It’s disappointing to learn that the room you booked was not available, and we understand how frustrating that must have been. We also appreciate your comments regarding the maintenance of the rooms and the food quality. Your insights are valuable and will help us address these concerns moving forward. We're committed to improving our services and ensuring a better experience for our guests in the future. Thank you for bringing these matters to our attention. Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

khemraj m.family

Awesome experience with sterling ... this hotel is so nice nd staff also nd hotel views are so awesome amazing ...

Travel Month: Jun 2025

Room: Classic Room

Sterling Darjeeling has replied on Fri Jul 25 12:01:39 IST 2025

Dear Khemraj, Thank you for sharing your wonderful experience! It's lovely to hear that you enjoyed your stay and appreciated the hotel and staff. We look forward to welcoming you back for another amazing visit! Sincerely, The Sterling Holidays Team

2.0

Poor Stay

ashok k.couple

I stayed at Sterling resort Jimcorbett and recently at Darjeeling and found great difference between both. Sterling Corbett was super where as Sterling Darjeeling was an average.

Travel Month: Jun 2025

Room: Classic Room

Sterling Darjeeling has replied on Sun Jun 29 19:55:24 IST 2025

Dear Ashok, Thank you for sharing your feedback regarding your stay at Sterling resorts. We appreciate your insights and are glad to hear you enjoyed your experience at Jimcorbett. We will certainly take your comments about Sterling Darjeeling into consideration as we strive to enhance our services. Your feedback is valuable to us. Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

hariprasad n.family with 2 kids

A Serene Escape with Breathtaking Views I recently stayed at Sterling Darjeeling and was thoroughly impressed. The location is unbeatable—perched high above the town with panoramic views of the Kanchenjunga range. Waking up to that sight was magical. Warm Hospitality That Made Our Stay Memorable From the moment we arrived at Sterling Darjeeling, the staff made us feel genuinely welcome. What truly stood out was the restaurant staff—they remembered our preferences and served every meal with a smile. A special shoutout to Mr. Roshan at the Bar and Mr. Pramod at dining area. There were plenty of activities to keep us entertained, from tambola housie nights to bonfires. It’s a perfect spot for families or couples looking for a peaceful retreat. Highly recommend for anyone visiting Darjeeling!

Travel Month: Jun 2025 (4-Night Stay)

Room: Classic Room

Sterling Darjeeling has replied on Mon Jul 14 12:11:06 IST 2025

Dear Hariprasad, Thank you for sharing your wonderful experience at Sterling Darjeeling. It's heartwarming to hear that the breathtaking views and warm hospitality made your stay memorable. We're thrilled that our team, especially Mr. Roshan and Mr. Pramod, contributed to your enjoyable dining experiences. Your recommendation means a lot to us, and we look forward to welcoming you back for another serene escape. Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

rounak s.

Food was too good and even location is perfect with so breathtaking views and the people of the resort were too good

Travel Month: Jun 2025

Room: Classic Room

Sterling Darjeeling has replied on Fri Jun 27 02:15:57 IST 2025

Dear Rounak, Thank you for your wonderful feedback! It’s great to hear that you enjoyed your stay, the food, and the breathtaking views. We’re also glad you had a positive experience with our team. Hope to welcome you back soon! Sincerely, The Sterling Holidays Team

5.0

Relaxing Experience

rahul s.family

Location is great, beautiful view, esp from the resort’s own Kanchanjunga view point. Food can be improved, certain bakery items were stale. Service was excellent.

Travel Month: Jun 2025

Room: Classic Room

Sterling Darjeeling has replied on Wed Jul 09 13:38:49 IST 2025

Dear Rahul, Thank you for your wonderful feedback! It's great to hear that you enjoyed the relaxing experience and the beautiful views from the Kanchanjunga viewpoint. We appreciate your comments about the food and will take them into consideration for future improvements. We're glad to know that you found the service excellent. Your insights are truly valued! Sincerely, The Sterling Holidays Team

3.0

review Review

surbhi b.family with 1 kid

location good food good could be better services average. cold nature of staff poor security. stinking washrooms

Travel Month: Jun 2025 (4-Night Stay)

Room: Valley View Premier Room

Sterling Darjeeling has replied on Mon Jul 07 15:24:49 IST 2025

Dear Surbhi, Thank you for sharing your feedback. It's great to hear that you enjoyed the location and food. However, we sincerely apologize for the issues you experienced with service, security, and washroom conditions. Your comments are valuable and will help us improve. We hope to have the opportunity to enhance your experience in the future. Sincerely, The Sterling Holidays Team

4.0

Good Stay

manish p.family with 1 kid

Found the property while exploring hotels for stay in darjeeling on make my trip. Perfectly placed location near ghoom monastery and station. Surrounded with lush green pine trees and mountain view. Services were prompt and exactly the way required by travellers. The resort is well equipped with all the required amenities for a peaceful holiday. Only lacking part is food which does not justifies its pricing. Quality wise its not satisfactory and the resort should look into improving food quality and variety.

Travel Month: Jun 2025 (3-Night Stay)

Room: Valley View Privilege Suite with balcony

Sterling Darjeeling has replied on Mon Jul 07 02:11:27 IST 2025

Dear Manish, Thank you for your thoughtful review! It’s wonderful to hear that you enjoyed your stay and appreciated the location and amenities. We value your feedback on the food quality and variety, and will certainly take it into consideration for future improvements. We hope to welcome you back for another peaceful holiday! Sincerely, The Sterling Holidays Team

1.0

Terrible Stay

abhishek g.solo

this was an error in booking for wrong date.. i brought this to hotel's attention and even makemytrip.. i am still waiting for resolution

Travel Month: Jun 2025

Room: Classic Room

Sterling Darjeeling has replied on Thu Jun 26 12:13:29 IST 2025

Dear Abhishek, Thank you for sharing your experience. We apologize for the inconvenience caused by the booking error and understand how frustrating this must be. Your concerns have been noted, and we encourage you to continue seeking resolution. Please know that we value your feedback and are here to assist you. Sincerely, The Sterling Holidays Team

4.0

A complete holiday destination

harmandeep s.couple

A big property with a number of amenities and activities like children play area, table tenis, carom, foosball, karaoke, bonfire and much more. The restuarant offers a wide variety of lip smacking food and snacks. Karanveer Singh went an extra step to make sure we get the best dining experience. The only negative is very small room bathroom. It could have been bigger. Overall, a complete package bundled together.

Travel Month: Jun 2025 (3-Night Stay)

Room: Valley View Premier Room

Sterling Darjeeling has replied on Mon Jun 23 12:15:01 IST 2025

Dear Harmandeep, Thank you for sharing your wonderful experience! It’s great to hear you enjoyed the various amenities and activities available, as well as the dining experience provided by Karanveer Singh. We appreciate your feedback regarding the bathroom size and will take it into consideration. We hope to welcome you back for more of your holiday adventures! Sincerely, The Sterling Holidays Team

1.0

Terrible Stay

chitrangana d.group

T We booked this hotel based on the beautiful photos , but the reality was completely different. The room looked old, poorly maintained, and nothing like the modern,

Travel Month: Jun 2025

Room: Garden View Premier Room

Sterling Darjeeling

Dear Chitrangana, Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectations and that the room did not reflect the quality shown in the photos. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your input. Sincerely, The Sterling Holidays Team

4.0

Good Stay

amit b.family with 1 kid

property is bit dirty. But the staffs are very supportive. food is exceptional. overall experience was good. staff specially bijendra & sita was aswm

Travel Month: Jun 2025

Room: Valley View Premier Room

Sterling Darjeeling has replied on Thu Jun 19 13:57:37 IST 2025

Dear Amit, Thank you for taking the time to share your experience. We're glad to hear you enjoyed your stay and that our staff, especially Bijendra and Sita, made a positive impact. We appreciate your feedback regarding cleanliness and will ensure it is addressed. It's wonderful to know you found the food exceptional. Your overall experience is important to us, and we hope to welcome you back soon. Sincerely, The Sterling Holidays Team

3.0

Average Stay

harsh f.family with 1 kid

Stay was good .. weather at ghoom was outstanding. . we had to fight for room view as there is nothing called garden view or valley view... property is good to stay for family friend ... one major thing don't go with the price shown

Travel Month: Jun 2025 (3-Night Stay)

Room: Garden View Premier Room

Sterling Darjeeling has replied on Thu Jun 19 12:27:49 IST 2025

Dear Harsh, Thank you for sharing your experience. It's great to hear that you enjoyed the stay and appreciated the beautiful weather at Ghoom. We understand the concerns regarding the room view and pricing. Your feedback is valuable, and we will take it into account for future improvements. We hope to welcome you back! Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

basudhiti s.family with 1 kid

we had a very good vacation & the hotel sterling is fastantic, we hope to visit again sterling Darjeeling next time also.

Travel Month: Jun 2025

Room: Valley View Privilege Suite with balcony

Sterling Darjeeling has replied on Wed Jun 18 17:07:02 IST 2025

Dear Basudhiti, We're thrilled to hear that you had an excellent stay and enjoyed your vacation at Sterling! It's wonderful to know that you found the hotel fantastic. We look forward to welcoming you back to Sterling Darjeeling on your next visit! Sincerely, The Sterling Holidays Team

5.0

Fantastic

rajvi p.family

Stayed for two nights with family and it was fantastic. The food, location of the property, services of the hotel is just amazing.

Travel Month: Jun 2025

Room: Garden View Privilege Suite

Sterling Darjeeling has replied on Tue Jun 17 15:27:17 IST 2025

Dear Rajvi, Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with your family and found the food, location, and services amazing. Your positive feedback means a lot to us! Sincerely, The Sterling Holidays Team

5.0

Excellent Stay

jyotirmoy s.family

Very good location, good hospitality and fooding,I think it will be one of the best stay near Darjeeling

Travel Month: May 2025

Room: Valley View Privilege Suite with balcony

Sterling Darjeeling has replied on Fri Jun 06 15:55:05 IST 2025

Dear Jyotirmoy, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the location, hospitality, and food during your stay. It's great to know that you consider us one of the best options near Darjeeling. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team

4.0

Good Stay

abhijit s.couple

Very good and peaceful stay in a wonderful ambience and excellent team of staff.Dining experience was good.I must mention the housekeeping staff especially Birsikha who took care of our needs.We will definitely return to this property for another holiday.

Travel Month: May 2025 (3-Night Stay)

Room: Classic Room

Sterling Darjeeling has replied on Wed Jun 04 17:21:08 IST 2025

Dear Abhijit, Thank you for sharing your wonderful experience. It’s great to hear that you enjoyed a peaceful stay and had a positive dining experience. Your kind words about the housekeeping staff, particularly Birsikha, will surely be appreciated. We look forward to welcoming you back for another holiday! Sincerely, The Sterling Holidays Team