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Kunchithanny, Munnar | 12.8 km from city centre
82 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a great location away from the city chaos and offers spacious rooms with stunning views. Guests appreciate the helpful staff, especially Karthik and Hemant, who provide excellent service. However, many reviews mention cleanliness issues, unavailability of basic amenities, and some service delays. The food quality is described as average, with limited dining options available.
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Excellent Stay
very nice location good staff. especially Karthik sir good room luxury spacious rooms affordable . room service is very good swimming pool is neat and clean well maintained rooms ,swimming pool
Room: Valley view Cottage
would definitely recommend
Would recommend the stay here. Welcoming staff and friendly people. Little far away from main Munnar but it’s fine . It’s affordable and worth the price.
Room: Premium Valley Cottage
Disappointing experience
Apart from the food tasting decent, everything else about this place is an absolute disaster! The service and stay are pathetic. Right from the day of check-in, nothing was set up properly. Basic amenities like toilet tissue, toiletries, hangers – all missing! And even after repeatedly calling and following up, things were never taken care of properly. Their so-called “cleaning” is a joke. The toilet seats even have stains from toilet cleaner, which just shows the level of negligence and lack of proper maintenance here. Absolutely unacceptable for a paid stay. And don’t even get me started on hot water – it simply doesn’t exist here. Imagine paying for a stay where you can’t even get a proper shower! It honestly feels like guests are forced to do the job of the staff – constantly reminding, chasing, and managing basic requirements. The overall setup is careless and unprofessional. It looks like the owners have absolutely no interest in maintaining the property (since it’s split between 2–3 people who rarely even show up). The staff just seem to run things however they please, with zero accountability. If you’re considering staying here – think again. You’ll regret it. This place is nowhere close to what a guest experience should be.
Room: Premium Valley Cottage
Excellent Stay
The resort is very value for money! And the best thing about it is the staff! They are very helpful and they attend to all your request very diligently. Location is great, very close to Macofa. The resort itself is very beautiful and the view is amazing too! Great stay, great hospitality.
Room: Premium Valley Cottage
Average Stay
our overall experience at this hotel was not good.Very less options in midnight Eletricity was not there for 3-4 hrs and also no one responded when we called at reception.room was spacious but there was no ventilation in room.
Room: Premium Rooms
Good Stay
𝔽𝕠𝕠𝕕 𝔸𝕧𝕖𝕣𝕒𝕘𝕖
Room: Premium Rooms
Poor Stay
bad and poor experience.bad management by hotel.no value for money.dirty and inproper rooms.never suggested.
Room: Standard Rooms
Excellent Stay
i was stayed here for 1day but I'm really like the stay.. The morning view from the rooms were amazing
Room: Deluxe Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Mar 18 13:11:33 IST 2025
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Munnar Majestic Resort, especially the amazing morning views. We look forward to welcoming you again!
Average Stay
Service was slow and rooms are average
Room: Premium Rooms
MUNNAR MAJESTIC RESORT has replied on Sat Feb 15 11:00:05 IST 2025
Thank you for your feedback on Munnar Majestic Resort. We regret that our service and room standards did not meet your expectations. Your comments are valuable to us, and we will work on improving service efficiency and enhancing the overall guest experience. We hope to welcome you again for a better stay in the future.
Average Stay
family with 1 kidProperty location is good, away from city chaos but very far main Munnar. Although there are many activities to do like watching kathakalli and martial art show. Good restaurants near by. Boating and other water activities also available. Room was quite basic but good view from all rooms. Service a bit poor but main caretaker Mr Sajith was quite helpful. Very basic breakfast. No other amenities in resort. Swimming was not usable.
Room: Deluxe Rooms
Terrible
We had booked suite room for family but only a deluxe room was provided. There was no proper mattress or blanket for the third person.
Room: Suite Rooms
Not good compared to price.
Not clean, not good compared to price.
Room: Premium Rooms
MUNNAR MAJESTIC RESORT has replied on Sat Feb 15 11:01:17 IST 2025
Thank you for your feedback. We regret that your experience did not meet expectations. Cleanliness and value for money are top priorities for us, and we sincerely apologize for any shortcomings. Your feedback is important, and we will work on making necessary improvements. We hope to have the opportunity to provide you with a better experience in the future.
Excellent Stay
The stay is beautiful. The staff is polite and humble. Very helpful. Nice people. Breakfast i included and dinner is available but for dinner they charge. Dish prices. The view is pretty and the stay is good. The pool is common. Everything is good.
Room: Deluxe Rooms
MUNNAR MAJESTIC RESORT has replied on Sun Oct 13 10:32:16 IST 2024
Dear Megha Ojha, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at Munnar Majestic Resort by VOYE HOMES. It’s always great to know that our staff’s service and hospitality contributed to a memorable stay for you. We appreciate your kind words about the beautiful views, pool, and the meals. We look forward to welcoming you back for another relaxing stay! Warm regards, Voye Homes
Terrible Stay
We had a terrible experience staying here. The rooms were not clean and were full of flies. The rooms are not really worthy for the money.
Room: Suite Rooms
MUNNAR MAJESTIC RESORT has replied on Sun Oct 13 10:33:56 IST 2024
Dear Sumaiya Sulthana, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay at Munnar Majestic Resort by VOYE HOMES. Your experience is not reflective of the standards we strive to maintain. Please rest assured that we are addressing the cleanliness concerns you mentioned to ensure such issues do not occur in the future. We value your feedback and hope you will give us another opportunity to provide you with a much better experience. Warm regards, Voye Homes
Untidy and unprofessional
Overall an average stay, better hotel or resorts are available for the same price near to munnar, this hotel is far. Pros- outside appearances and looks are ok, room is spacious for couple, few staffs are helpful but not all. Cons- unhygienic and untidy. Room was not clean, it smells foul, bedsheet had stains. Picture displayed for premium room is different to the room we got, but ok. The breakfast served staffs on 4th jun e was very unprofessional, acts as all customers are staying freely in the hotel. Swimming pool is small, just 4. 5 m best for people age 12-20. Lot of insects. The hotel was leased 3 months back by some new people, and currently its not the best to stay in munnar
Room: Premium Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 12:25:21 IST 2024
Dear Shalin Saji, thank you for your feedback. We apologize for the issues you encountered during your stay with us. We regret that the cleanliness and hygiene standards fell short of expectations and that you found discrepancies between the advertised room and the one provided. Your comments about the professionalism of our staff and the condition of our facilities are concerning, and we will address these internally to ensure improvements are made. We appreciate your input as it helps us enhance our guest experience. Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with a more positive experience.
Average Stay
Stay is good. View from the room is very nice. Discount details?
Room: Deluxe Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 12:33:44 IST 2024
Dear Pavithra K, Thank you for sharing your positive feedback with us! We are thrilled to hear that you enjoyed your stay and found the view from your room to be very nice. Your satisfaction is our priority, and we appreciate you taking the time to let us know about your experience. We look forward to welcoming you back for another enjoyable stay in the future!
Excellent Stay
Great place to stay. Hemanth host was a great person, timely
Room: Suite Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 12:35:31 IST 2024
Dear Manoharan Ilangovan, Thank you for your wonderful review! We are delighted to hear that you had an excellent stay with us and that Hemanth made a positive impression as your host. Providing timely and exceptional service is our goal, and we are pleased that it contributed to your enjoyable experience. We look forward to welcoming you back for another great stay soon!
Pleasant experience recommended for couples, not recommended for 50 above
familyAbout people : hemant and jose were very helpful they provided guidance to local spots and provided foods and teas as per our request. The chef was awesome, we had really good food there. About stay : we stayed there for 3 nights, the view and facilities like swimming pool, park, food was very good. You would love to stay in room rather than roaming out. 2 challenges we faced, from munnar to room you need to cross anachal, the road is really steep, locals find it easier with car, but it would be very challenging for people outside kerala. Another one is, to reach your room from resort parking, we need to climb a steep slope, it was at-least 30-40 degree angled, very hard for aged to climb. Thanks to hemant to drive the car to our room every time (twice a day) for parents. Overall a great experience, recommend this for young couples, not recommended if we have aged parents >50
Room: Deluxe Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 13:10:07 IST 2024
Dear Sheik Abdul Khader M, Thank you for your detailed feedback and recommendation. We're delighted to hear that you had a pleasant experience during your three-night stay with us. It's fantastic to know that Hemanth and Jose provided excellent guidance and personalized service, and that you enjoyed the delicious meals prepared by our chef. We're glad you appreciated the view and our facilities, although we apologize for the challenges posed by the steep roads and slopes, especially for elderly guests. We're grateful for your understanding and are pleased that Hemanth's assistance made your stay more comfortable. We look forward to welcoming you and young couples back for another enjoyable visit in the future.
Average Stay
Property is good and the view is nice but no bathroom kits and no cleanliness
Room: Premium Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 13:11:47 IST 2024
Dear Pradeep Jain , Thank you for taking the time to share your feedback with us. We appreciate your compliments on our property and the view it offers. However, we regret that we fell short in providing bathroom kits and maintaining cleanliness during your stay. Please accept our sincere apologies for any inconvenience caused. Rest assured, we take your comments seriously and will address these areas promptly to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.
Poor Stay
Room services are not good. Refrigerator not in the room, but they are mentioned in the booking there is a fridge in the bedroom. Asked for xtra tea bags and sugar they are not provided. Ordered an egg omlet delivered after and half hour. Its very poor treatment at this rate of rooms
Room: Deluxe Rooms
MUNNAR MAJESTIC RESORT has replied on Tue Jun 25 13:17:35 IST 2024
Dear Muneer Aziz, Thank you for bringing your experience to our attention. We sincerely apologize for the shortcomings you encountered during your stay. It is disappointing to hear that our room services did not meet your expectations, and we regret any inconvenience caused by the lack of amenities such as a refrigerator in your room, despite it being mentioned in your booking. We also apologize for the delay in fulfilling your request for extra tea bags and sugar, as well as the tardy delivery of your ordered egg omelet. Your feedback is invaluable to us, and we will address these issues with our team to ensure that necessary improvements are made promptly. We appreciate your patience and understanding and hope for the opportunity to restore your confidence in us during a future visit.
Munnar
Mankulam
Anachal
Ellackal
Chithirapuram
Muthirapuzhayar Road
Kodaikanal
Pullikkanam - Elappara Road
Mulavukad
Maradu
Vennala
Ernakulam
Edappally
Kurisumala
Mulavukad
Kodaikanal
Chithirapuram
Anachal
Kallar Vattiyar
Laxmi Estate
Anachal
Ambazhachal
Laxmi Estate
Chithirapuram
Chinnakanal
Anachal
Ettycity Road
Pallivasal
Central Munnar
Chithirapuram
Amakandam Road
Pallivasal
Laxmi Estate
Central Munnar
Pallivasal
Devikulam
Chithirapuram
Central Munnar
Muthuvaankudi
Chithirapuram
Mankulam
Central Munnar
Mankulam
Pallivasal
Laxmi Estate
Munnar
