The property boasts a scenic location nestled between trees and tea plantations, making it ideal for nature walks. Guests appreciated the friendly and hardworking staff, particularly mentioning Danish and George for their excellent service. However, several reviews pointed out the need for better management, with issues like hot water availability, room cleanliness, and limited food options. Despite the breathtaking surroundings, challenges include poor connectivity and long wait times for food, disappointing many visitors.