Review Of Veu Munnar Retreat

I had an excellent stay at this property. The service was consistently impressive across all departments — from the front desk and housekeeping to the restaurant and concierge teams. Every staff member was attentive, courteous, and eager to ensure a comfortable and enjoyable experience. The overall atmosphere was welcoming.

we had a pleasant stay, but I found a bit issues with the cleanliness with the curtains and window panes. Breakfast was nyc and tasty.

It was awesome stay hotel reservation team is very helpful full we booked this hotel at last movement but all was good and best thanks for the services highly recommended hotel in munnar rooms are good best view it's located in nature view hot water 24 to 7 all was excellent 5 star from my side

It’s very nice ,rooms are very good and service and food also nice,I really recommend to my friends and family

Good ambiance and the location is ideal for family.

there was no power for the whole day only in evening power used to come and again at 11pm it used to go away and we had to stay in complete darkness for the whole night. No facility for hot water and no one was ever there in hotel after 11. Very creepy experience. Water was coming from the window while night no power and power was only there was 4 hours in the evening. No hot water supply only limited and staff was not at all friendly. Parking is at 200 mts above the property. Terrible experience as safety was a great concern as there was no main door entrance

Location is good staff are good but for the review sake I need to make sure that people who visit this place should know few things . Let’s talk positive first the location is good the view is good people are friendly good but the property needs to be improved they don’t have full time gust which is not good for the guests and the food is average and expensive . . Rainy and winter season it’s difficult for elders to have food in open restaurant. Rooms are big but the major problems are sometimes you have power cuts based on the climatic conditions . No gyser so we hardly had luke warm water in the time that they provided so called hot water .when it’s crowded we really can’t enjoy the property .

While the room itself was decent, our overall experience was disappointing due to several issues. The food served was stale and of poor quality, clearly frozen and lacking freshness. We had to wait over an hour for our order, only to receive unsalted food. Upon informing the staff and requesting a properly seasoned replacement, we were made to wait for more than another hour, which was unacceptable. Additionally, the cleanliness of the room was subpar. The towels provided were stained, and the room had a strong smell of cigarettes, making our stay uncomfortable. Overall, we are very disappointed with the service, food quality, and hygiene standards.

Pls Dear customers don't go to this veu munnar retreat resort✖️✖️✖️✖️

I had a wonderful stay at Veu Hotel in Munnar. The location is absolutely stunning, offering scenic views of the hills and lush greenery all around. The staff were friendly and attentive, always ready to help with a smile. The rooms were clean, spacious, and well-maintained with modern amenities. The food at the in-house restaurant was tasty, though the menu could use a bit more variety. Overall, it was a peaceful and comfortable experience — I’d definitely recommend Vue Hotel for a relaxing getaway in Munnar

Good location, workers were not supportive. .

Location wise good but parking is little tough when the hotel is crowded. Breakfast is free and food was good too but the they will need crowd management where they don’t clean the table once some one finishes. Bedspread are not clean enough. They keep tea bag, coffee powder and milk powder but there is no kettle to heat the water.

The location is good,they didn't provide wifi or TV connection,they take plea for everything which is not provided by them as mentioned in Make my trip app

Comfortable Stay, Value for Money, Excellent Service. Beautiful Location..

the pillow was very dirty.toilet seat broken. poor service . asked for amenities and it was not given. unavailable products mentioned in the description. poor mobile connectivity. WiFi provided isn't available. unclean rooms as well. there was no light or board at the road indicating the stay. it's a steep down so be careful with cars that has poor pick up

terrible experience. the hotel has good ambience in respect of climate. but the hotel service was very poor. we waited for more than two hours to get our rooms ready even though we had booked earlier. there was no TV service in any rooms. hotel was not clean. they offered hot water for a fixed time. but it was not available. food menu was so much expensive for an ordinary family. there was no staffs for immediate service. we had to got to reception many times for our needs as there was no intercom in the room. overall we were totally disappointed with this hotel service. very poor administration. voltage fluctuations made lightings a disaster. there was a huge leakage issue in bathroom pipes.

The property was good in terms of the facility. The room was neat, had enough amneties and breakfast was good. The worst part was the dinner, we were a group of 11 including babies and children. We ordered the food by 7.15 PM, but they delivered one portion by 10 PM and the rest by 10.30PM. This was truly unacceptable because whenever we were asking about the food delivery they said food is on the way, will deliver in 10 minutes. One of the room didn't had a TV which was installed by 8.30 PM. The wifi was terrible, felt it was just there for the sake of a name. Even one room had a broken window locks which didn't let us close the window in the cold night. I didn't even mind bothering them about this.

property is good spacious but ordering food and getting in time is not possible...it takes 3hrs to get food ....

Excellent Experience with great views and exceptional service throughout the stay. The staff were very nice and welcoming. The food, especially the breakfast offered a plethora of options from continental to traditional which all tasted superb. Will visit again for sure

Veu Munnar Retreat is a perfect getaway for those who love nature and luxury combined. Waking up to a panoramic view of mist-covered valleys and a stunning sunrise over the hills was truly magical. The spacious villa with a valley-facing bedroom and a large living-dining area made the stay even more comfortable. Chilled nights by the campfire with a barbecue added to the charm, creating a cozy and memorable experience. The Kerala food was a highlight, especially the soft idlis and fluffy appams for breakfast. With breathtaking views, great hospitality, and a peaceful atmosphere, this retreat is a must-visit in Munnar!