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You are booking hotel for more than 30 days

Review Of Club Mahindra Munnar0123401234

Chinnakanal, Munnar | 18.9 km from city centre

    User Rating & Reviews

    • everyone
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    3.7
    Very Good

    160 Ratings

    excellent
    28%
    very good
    38%
    average
    15%
    poor
    13%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 2
    • 2
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities3.8
    • Food3.9
    • Room3.9
    • Cleanliness4.1
    • Value For Money3.3
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    Reviews Summary

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    This property in Munnar boasts a stunning location with beautiful views of tea estates and a serene atmosphere, making it a great spot for relaxation. The food is frequently praised for its quality, though it's noted to be on the expensive side. However, guests have mentioned issues like slow service, inadequate housekeeping, and some rooms appearing outdated or poorly maintained. Accessibility can also be a concern, being about 20 km from Munnar town with rough access roads.

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    Positive first
    4.0

    Good

    akhil.couple

    Overall good but the balcony was selected but not given as per the picture & bathroom smelled bad. Also the road to the facility was very bad.

    Travel Month: Sep 2025

    Room: Superior Room

    Club Mahindra Munnar has replied on Wed Sep 10 10:53:47 IST 2025

    Dear Akhil, While we are glad that you liked our resort, we regret the drawbacks you faced during your stay. Please be assured that we have noted your feedback and shall share it with the resort team. Looking forward to welcoming you again for a better yet memorable experience! Regards, Team Club Mahindra

    5.0

    View room

    jai v.family

    Fantastic stay in club mahindhra munnar big resort fantastic view after a long weekend good place to stay

    Travel Month: Aug 2025

    Room: Superior Room

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    Club Mahindra Munnar has replied on Tue Aug 26 15:01:26 IST 2025

    Dear Jai, Hosting you with the best facilities available at our resort has been a delight. We are glad to know that you loved our property and enjoyed your holiday to the fullest. Our team is looking forward to making your future holidays exceptional. Regards, Team Club Mahindra

    5.0

    Best refresh

    subbarao s.group

    Really it’s excellent the people, the climate and food everything is excellent. I never experience in other places.

    Travel Month: Aug 2025

    Room: Superior Room

    Club Mahindra Munnar has replied on Mon Aug 18 13:16:50 IST 2025

    Dear Subbarao, Thank you for this detailed review. Our team is overwhelmed to know about your overall stay at the resort and takes pride in curating an experience that isn’t easily forgotten. We’re glad to have succeeded in doing so and will surely share your compliments with them. Do visit us again! Regards, Team Club Mahindra

    3.0

    Average Stay

    payal m.family

    The view from the room was good, however the road leading upto the property was in a very bad shape. Food was very good. Hospitality excellent. The food menu didnt have south indian dishes other than dosa, idli etc in breakfast only. Buffet was nice, lots of variety. The elevator had some issues, the door got stuck midway twice and everytime stopped with a loud thud. Food was very good. Hospitality excellent.

    Travel Month: Jul 2025

    Room: Superior Room

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    Club Mahindra Munnar

    Dear Payal, Thank you for sharing this review. We're glad to know you enjoyed your stay at our resort, the staff's hospitality, and liked the food. Your feedback and concern is valuable and will be shared with the concerned team. We look forward to welcoming you again for an even better stay. Regards, Team Club Mahindra

    2.0

    Old property not well maintained.

    madan l.family with 1 kid

    Old property not well maintained. Not worth enough as compared to cost. It's better to go for another one.

    Travel Month: May 2025

    Room: Superior Room

    Club Mahindra Munnar

    Dear Madan, We regret your unpleasant experience and assure you that this is not what we intended for you. Our team would like to get in touch with you over a call, to discuss your concern promptly. Regards, Team Club Mahindra

    4.0

    Good Stay

    rahul t.

    In summer, they need to provide air conditioning; the temperature is warm.

    Travel Month: May 2025

    Room: Superior Room

    Club Mahindra Munnar has replied on Thu May 15 18:24:57 IST 2025

    Dear Rahul, Your valuable feedback is duly noted by our team. Looking forward to hosting you soon for a much better experience! Regards, Team Club Mahindra

    2.0

    Over all not good

    chaithra h.family with 1 kid

    Property location is amazing . Food is pathetic. Amenities are ok. Services are bad , especially house keeping .

    Travel Month: Apr 2025

    Room: Superior Room

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    Club Mahindra Munnar

    Dear Chaithra, This is certainly not the experience we wanted you to have, and we are here to help. Please share your contact number and email ID via Facebook inbox. We will have our team reach out to you soon. Regards, Team Club Mahindra

    3.0

    Average Stay

    rakesh d.family with 1 kid

    Good views from room food is excellent check in take a very long time bathroom is very small activities are ok

    Travel Month: Mar 2025

    Room: Superior Room

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    Club Mahindra Munnar has replied on Tue Apr 01 21:40:50 IST 2025

    Dear Rakesh, While we are glad that you liked our resort, we regret the drawbacks you faced during your stay. Please be assured that we have noted your feedback and shall share it with the resort team. Look forward to welcoming you again for a better yet memorable experience! Regards, Team Club Mahindra

    5.0

    Excellent Stay

    niti s.loyalty-icon

    Don w

    Travel Month: Nov 2024

    Room: Superior Room

    4.0

    Good one nature friendly flowers and sound of birds are very interesting ca

    sreelal s.family

    Nice experience food delicious ambiance good calm and quite ambiance yellow flower in the garden so beautiful

    Travel Month: Oct 2024

    Room: Superior Room

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    2.0

    Terrible experience

    ishpreet k.loyalty-iconfamily

    The room that was offered had a foul smell and they took almost 45 mins to change the room and then bathroom was stinking in the restaurant they didn't have any aerated drinks to offer - no pepsi, miranda or anything very casually they answered coz people don't ask for it so we don't keep it

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Superior Room

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    3.0

    Average Stay

    jitendra b.couple

    I had booked a superior room, but got a studio room, hotel doesn't have a. C, no swimming pool. Breakfast & food is very good. I found property is average.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Superior Room

    5.0

    Excellent stay!

    eshan g.loyalty-iconfamily

    Excellent stay at club mahindra munnar including seamless and flexible check in, great meals for both dinner (paid) and breakfast (included) as well as excellent support for excursions. Beautiful location and great stay overall!

    Travel Month: Nov 2023

    Room: Superior Room

    5.0

    Club mahindra munnar stay

    meenakshi s.loyalty-iconfamily

    It was the best trip in india for me where the property was beautiful, comfortable with very diligent staff. Only hitch is that it’s about 20km away from the main munnar town and the 1 km road near the property is in bad shape. It should be fixed and maintained all times. But once you are inside, it’s sheer joy and pleasure all the way with beautiful view of the lake and tea plantations. Very comfortable booking through makemytrip.

    Travel Month: Sep 2023 (4-Night Stay)

    Room: Superior Room

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    2.0

    Disappointed

    sajin.family

    They run the hotel with one cleaning staff. Around 120 room resort so obviously restaurant and receipt-ion far away from my room. So go by foot to full fill our needs is very difficult. They have vehicle service to pick and drop the guests in to the restaurant and the comic thing is that they run that service with only one vehicle. It will be a long story when i wrote all their compliants. In a simple sentence it is absolutely horrible stay. They destroyed my mind and tour.

    Travel Month: Aug 2023

    Room: Superior Room

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    5.0

    Excellent view

    sudhir a.loyalty-iconcouple

    One of the best property in munnar. Hospitality is excellent. Staff is gentle & polite. Food is costly. Take american plan for ur stay always. A la carte will be too costly

    Travel Month: Aug 2023

    Room: Superior Room

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    2.0

    N

    syam k.family

    The road to the resort was in bad shape, the parking was too congested. The room was not up to the mark compared to the cost for the same charges. There was no drinking water in the room, i told the same to the person in reception. He made a call to housekeeping, in front of me only. But even after one hour i didn’t get it and i had to call housekeeping directly to get it. Food was average. And the waiters were ok. But replenishing food, soup bowls, juice glasses, etc, at the buffet counter was not done properly. Sometimes we had to wait a few minutes to get a soup bowl, glass, or food items. American express card was not accepted, and i don’t know if they manage foreigners without accepting amex. 10 am checkout is one condition which i haven’t seen anywhere so far. Mostly it is 12 pm. Also, they provided me with a room which has a view of the resort's parking area only.

    Travel Month: May 2023

    Room: Superior Room

    2.0

    Poor Stay

    gallit j.

    bad

    Travel Month: May 2023

    Room: Superior Room

    3.0

    Accommodation

    m p.family

    The room we were allocated was not up to the expected standard. Where as your rate was very high.

    Travel Month: Mar 2023

    Room: Superior Room

    1.0

    staffs

    muhammad.

    The reception staff was a bit rude kind…. When we booked we expected a room with scenery by couldn’t get that… a room very behind the property

    Travel Month: Feb 2023

    Room: Superior Room

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