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Review Of Golden Munnar Palace By Hawk Hospitality

Chithirapuram, Munnar | 10.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    275 Ratings, 118 Reviews

    excellent
    52%
    very good
    28%
    average
    11%
    poor
    5%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 2
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Facilities4.7
    • Food3.8
    • Cleanliness4.5
    • Value For Money4.1
    • Child Friendliness4.4
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    Review Summary

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    This property is loved for its stunning views and great hospitality, making it perfect for families and couples. Guests appreciate the cleanliness of the rooms and the supportive staff, with many highlighting the delicious food. While the check-out process might require some confirmation in advance, the overall experience is enjoyable and comforting. A great pick for a peaceful getaway!

    Sort by:

    Positive first
    5.0

    Excellent Stay

    rahul.family with 2 kids

    I enjoyed trip with family in this hotel food quality and environment very peaceful and excellent hotel have all activity Childerns enjoy this trip staff also good and have Good behavior I recommended munnar place hawk hospitality provide everything in good way

    Travel Month: Nov 2025

    Room: Golden Executive Non Ac with Balcony

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    2.0

    Not a good experience

    neha b.couple

    we booked a suite and the location was good but they gave us a room facing the parking lot which was horrible, if we wanted a parking lot, we could have booked standard room in any hotel nearby for lesser price. for a 4 star hotel, there were no basic amenities like glasses or cups in the room. Breakfast was average but you wouldn't get anything on request, we asked for coffee and waited for 25mins but didn't get it so we left, next day we didn't even go for breakfast. The only good thing about the hotel is the staff was nice and convenient to the town.

    Travel Month: Nov 2025

    Room: Golden Suite with Balcony

    5.0

    Excellent Stay

    akshay d.group

    GOLDEN MUNNAR PALACE HAS A GOOD VIEW BALCONY ROOMS... HOSPITALITY WAS TOO GOOD. I FOUND THIS PROPERTY ON #MMT.

    Travel Month: Nov 2025

    Room: Golden Duplex with Balcony|Golden Executive Non Ac with Balcony

    5.0

    Good stay

    ganapathy a.family with 2 kids

    location is good, food is also good some more non veg options will be great , also travel option can be shown

    Travel Month: Oct 2025

    Room: Golden Executive Non Ac with Balcony

    4.0

    Amazing stay

    dhaval t.family

    The room was well maintained with thoughtful amenities and a wonderful panoramic balcony view to tea plantations, an ideal spot to unwind in the serenity . Varied food items were offered in their buffet menu including regional food items that made the experience memorable. The staff was courteous and polite making it a memorable stay. Would love to return soon.

    Travel Month: Oct 2025

    Room: Golden Duplex with Balcony

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    3.0

    Average Stay

    anshika c.family

    The Hotel is big but unclean, lack of staff, food is just okay. There was this constant pungent smell in washroom. Bedsheets were unclean too.They don’t even have a Menu Card in room for ordering food.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Golden Executive Non Ac with Balcony

    3.0

    Average Stay

    midhun t.couple

    I recently stayed at this hotel, and overall, it was a decent experience. However, my check-out time was a bit of a struggle. Despite having a complimentary late check-out option, I was initially told it wasn't possible due to high occupancy. After some negotiation, they allowed me to check out by 12:00 PM, which was appreciated. The hotel seems to be popular, and the high occupancy affected some of the services. If you're planning to stay here, I'd recommend confirming the check-out time and other complimentary services in advance. The staff were helpful, but the hotel's policies and availability might impact your experience. Amenities and location-wise, the hotel is good, but the experience might vary depending on how busy they are. Hope this helps

    Travel Month: Oct 2025

    Room: Golden Suite with Balcony

    5.0

    Excellent Stay

    rajesh k.

    Superb, Amazing Place Good Behaviour and nice room, Staff service is perfect

    Travel Month: Oct 2025

    Room: Golden Executive Non Ac with Balcony

    5.0

    Excellent Stay

    laxmi k.family with 4 kids

    it was great experience stay at golden munnar amenties ,food ,staff service all good will definitely recommend. view from our room was mesmerized thank you Have already sone 😊👍

    Travel Month: Oct 2025

    Room: Golden Honeymoon Suite with Balcony

    4.0

    Good Stay

    vikas p.family with 2 kids

    The hotel is situated in a Good location , the view from the hotel and from our balcony was awesome, reception staff was good, but it's not a 5 ⭐ category, we had breakfast fast only which was average, lot of things need to repair/change in washroom ( leakage/damage), balcony area and common areas are not maintained, overall stay was good and peaceful.

    Travel Month: Oct 2025

    Room: Golden Suite with Balcony

    2.0

    Poor Stay

    rabindra k.family with 2 kids

    This property is not deserving more than 3star catagory. MMT is making fool to people with showing 5star catagory hotel while booking. No cleaning room and balcony. Swimming pool is bery dirty and hotel is not maintained the pool. No welcome drink given by Hotel though it has mentioned by MMT while booking. MMT is cheating to people with showing wrong catagory while booking and this shows a complete cheating to guest by MMT as well as Hotel. Wash room near swimming pool is not cleaning and cames very bad smell. Germs are in Swimming pool. I request to everyone, please don't go with this hotel. It will be completely waste of money.

    Travel Month: Oct 2025

    Room: Golden Executive Non Ac with Balcony

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    4.0

    restaurent facility

    amrendra o.family

    restaurent facility needs improvement only fix menu is there and options are limited,................

    Travel Month: Oct 2025

    Room: Golden Executive Non Ac with Balcony

    4.0

    Good Stay

    anoop p.family with 1 kid

    I had a good stay overall. The rooms were neat and clean, and the bathroom was well maintained. The property is in a decent location and provided a comfortable experience. However, there were no welcome drinks on arrival, which could have added a nice touch. Considering the price, it would have been better if some complimentary snacks or biscuits were provided in the room. Food options and other facilities were satisfactory. Overall, a pleasant stay with a few areas for improvement.

    Travel Month: Oct 2025

    Room: Golden Executive Non Ac with Balcony

    3.0

    Average Stay

    suresh y.family with 2 kids

    Not worth of the rate tag it has. Food average, no hot water in early morning hours, we have waited 30 min for luggage pick up during checkout and none turned for luggage, finally we got to take the luggage on our own. Only I am a bit happy is that they didn’t cost me for additional mattress.

    Travel Month: Sep 2025

    Room: Golden Executive Non Ac with Balcony

    5.0

    Pleasant stay

    vishnu p.family with 1 kid

    Very much pleasant stay. The staff behavior was also very good, especially Aleena the girl at dining. My daughter liked her very much. The buffet, the room, the swimming pool, the ambience all were good.

    Travel Month: Sep 2025

    Room: Golden Executive Non Ac with Balcony

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    5.0

    excellent Room

    anand k.couple

    It was very nice experience . clean , safe and excellent service . its good for family . Location is also good

    Travel Month: Sep 2025

    Room: Golden Executive Non Ac with Balcony

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    4.0

    Good Stay

    rishi k.

    Good place to stay & staff are very supportive- Food is good & families can consider staying here

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Golden Executive Non Ac with Balcony

    5.0

    Truly wonderful

    akhilesh m.couple

    wonderful service and worth the money paid. Best for couples staying with family. The food was awesome and therewas lot of other stuff.

    Travel Month: Sep 2025

    Room: Golden Executive Non Ac with Balcony

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    4.0

    Good Stay

    anshad a.family with 1 kid

    Hi It was a nice experience the behaviour of staffs is good, facilities and food were also good we had a great time there 😊

    Travel Month: Sep 2025

    Room: Golden Executive Non Ac with Balcony

    5.0

    Excellent Stay

    pawanpreet s.family with 1 kid

    Stay was awesome . Very nice .will give 10 out of 10 for hospitality,food ,rooms everything was awesome

    Travel Month: Aug 2025

    Room: Golden Executive Non Ac with Balcony

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