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- Grand Hotel Zermatterhof, Zermatt
Grand Hotel Zermatterhof
Bahnhofstrasse 55
SOLDOUT for the selected dates
Grand Hotel Zermatterhof photos (76)
67+
Grand Hotel Zermatterhof
Bahnhofstrasse 55
- professional photos (76)
4.5
EXCELLENT
About Grand Hotel Zermatterhof
check-in 2 PM | check-out 12 PM
Property Location
With a stay at Grand Hotel Zermatterhof, you'll be centrally located in Zermatt, steps from Matterhorn Museum and Mountaineers Cemetery. This 5-star hotel is within the vicinity of Gornergrat Station and Matterhorn.
Rooms
Make yourself at home in one of the 77 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Dining
Enjoy regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 400 square feet (37 square meters), including conference space. A train station pick-up service is provided at no charge.
Facilities offered in Grand Hotel Zermatterhof :
Hotel Facilities
Pets AllowedFree Wi-fiSafe-deposit box at front deskTours/ticket assistanceDry cleaning/laundry serviceSpa treatment room(s)Free train station drop-offFree train station pickupSpa services on siteWedding servicesComputer stationFull-service spaBabysitting or childcare (surcharge)Fitness facilitiesTotal number of rooms - 77Conference space size (meters) - 37Number of restaurants - 3Number of meeting rooms - 4Free newspapers in lobbyNumber of floors - 5Number of bars/lounges - 2Ski passes availableSpa tubConference spaceFree breakfastNumber of buildings/towers - 1Conference space size (feet) - 400Arcade/game roomSki Passes AvailableElevator/liftFireplace in lobbyIndoor pool24-hour Front DeskConcierge ServiceLuggage StorageAirport Shuttle (Surcharge)Designated Smoking AreaMultilingual StaffTerraceSki StorageGardenSaunaSteam Room
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Grand Hotel Zermatterhof Hotel policies
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
Read All Policies
Hotel Policy
The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.
It is mandatory for guests to present valid photo identification at the time of check-in.
In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.
The room tariff is inclusive of extra charges applicable for the children.
If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed
Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.
The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.
The room tariff is inclusive of charges for extra bed for adults.
For any update, User shall pay applicable cancellation/modification charges.
Modified bookings will be subject to availability and revised booking policy of the Hotel.
The cancellation/modification charges are standard and any waiver is on the hotel's discretion.
Number of modifications possible on a booking will be on the discretion of MakemyTrip.
Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.
Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 423 reviews
VERY GOOD 84 reviews
AVERAGE 19 reviews
POOR 18 reviews
TERRIBLE 8 reviews
Enjoy1962
Couples Traveller
30 Apr 2018
Classic styled hotel with outs....
We booked a 3 star hotel in the centre of Zermatt but due to the overbooking we were upgraded to this classical five star hotel. Really incredible luxerious and well organized en lead. What impressed was the fact everybody knew you by name from the first day. At the frontdesk, in the restaurant, at the bar and even in the skiroom with personal lockers and a skibutler. The room wasn’t that big but had everything you needed and was clean. The bathroom complete with toilettries. The bed fantastic. The spa was really wonderfull. The only negative part was it being used by people from the swimmingpool with their swimmingsuits on. Being naked in the part of the spa that strictly was asked for entring naked, gave us an highly uncomforable feeling. We had the idea being stared at and nobody from the personel checked it and corrected them. There was a bar with a seperate room for smokers, highly appreciated. The breakfast was overwhelming. The personel very professional and willing to help. We had dinner in one restaurant and it was good but not special. Prices like everywhere in Switzerland high but somewhere the location, the personel en the ambiance makes it worthwhile.
brownphil
Couples Traveller
25 Apr 2018
The winter wonderland
This is just great. Others have mentioned the horse-drawn carriage welcome which is pretty special, but so is the welcome drink on comfy chairs in the snow-covered square in front of the hotel. Rooms are great, bars are excellent - drink Swiss wine, it's really good - and the service throughout is super-friendly and skilful. I'm a swimming pool freak, and the one here is just fine. I can imagine it being excellent after a day's skiing. One thing I'd like to share is this suggestion for a half-day activity that we loved. Get the cog railway - the Gornergrat - from the railway station to the top of the mountain. It's about 3,000 metres up. Enjoy the views of the Matterhorn and its surroundings and when you're ready, get the train and ride down one station to Rotenboden. Rent a couple of ski poles as walking sticks, go round the back of the station and take the walk down to the next station down - Riffelberg. There was still lots of snow when we did it, but the trail was perfectly groomed. It's very safe, pretty easy walking and takes around an hour and a bit. On a sunny day, the whole experience is just magic. Views of the Matterhorn, crisp, clear air and a bit of gentle exercise. Have lunch at the Riffelhaus with its terrific buffet and then ride back down to the Zermatterhoff for a drink and a swim. Enjoy this hotel. It is truly great.
Mauramize
undefined Traveller
24 Apr 2018
Wonderfully classic and magnif....
From the minute you arrive in Zermatt picked up by the hotel’s horse and carriage, you know you are well taken care of. The staff was extremely helpful and arranged a driver to our next location -they can answer any question and are there to help you. Our room was extremely spacious with two balconies, a sitting area and had our favorite bathroom and closet . You are steps away from shops and restaurants. This was our second trip here. We also loved the bar and listening to the singer each evening sing classic songs. A very elegant hotel.
nyr38
Couples Traveller
20 Apr 2018
Well Maintained Rooms with Exc....
I was nervous that our Deluxe Room would be faded given the age of the hotel, but everything was perfectly maintained and we had a balcony with exceptional views of the Matterhorn. The hotel also has unrivaled pool and spa facilities (the jacuzzi is situated so that you have a view of the Matterhorn). The only negative was that at check-in they charged us an additional CHF 200 a night on account of the fact that the reservation was for only one person and my wife was staying with me. I understand that an extra human staying in a room has some additional cost on the hotel, but CHF 200 a night is a bit high for an additional robe and another seat at the breakfast buffet.
Abdullah a
Couples Traveller
14 Apr 2018
Amazing Hotel
I stayed in this hotel for 3 nights and I’ve enjoyed every single moment with it. It was amazing location and good staff and one of the main thing Ive loved the most was chocolate bar that they provide inside the room as complement. Before i check out ive asked the hotel to buy two boxes of it and i had them ready at check out. I went back again just to get more of this chocolate but unfortunately they ran out of it. Don’t miss this chocolate when you stay with them.
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