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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Mont Cervin Palace

Bahnhofstrasse 31

SOLDOUT for the selected dates

5

EXCELLENT

About Mont Cervin Palace

check-in 3 PM | check-out 12 PM

Property Location With a stay at Mont Cervin Palace in Zermatt (Zermatt City Centre), you'll be steps from Swiss Alps and Matterhorn

Property Location
With a stay at Mont Cervin Palace in Zermatt (Zermatt City Centre), you'll be steps from Swiss Alps and Matterhorn Ski Paradise. This 5-star hotel is within close proximity of Matterhorn Museum and St. Mauritius Church.

Rooms
Make yourself at home in one of the 150 guestrooms featuring minibars and espresso makers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy international cuisine at Le Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is provided at no charge.

Mont Cervin Palace Hotel policies

Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 3 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

5534 Reviews

EXCELLENT 450 reviews

VERY GOOD 53 reviews

AVERAGE 18 reviews

POOR 9 reviews

TERRIBLE 4 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

ZahraNairobi

Family Traveller

02 May 2018

Still Outstanding

Mont Cervin Palace is a beautiful boutique hotel with personalised service. We tried the Italian restaurant on the 4th floor this time round and were amazed by the charm, warmth and friendliness of the staff. Exceptional hospitality. The steakhouse on the ground floor did not disappoint. The open barbeque grill is a show in itself. You could watch the chef all evening as he takes pride in preparing your steaks. We don't get enough of this beautiful homely palace in the alps of Zermatt.

JEDLRC

Friends getaway Traveller

26 Apr 2018

Lovely hotel

Although the village of Zermatt has certainly grown into a very crowded place since visiting 40 years earlier, the Mont Cervin Palace is a oasis to escape the crowds and bustle. Very enjoyable stay with a Tauck tour group.

zoenicole819

Couples Traveller

16 Apr 2018

Great Hotel but just Ok rooms

The Mont Cervin Palace is in a great location, the concierge is amazing and can help you get ski passes, restaurant reservations, guides etc. There are ski rentals and lockers downstairs which makes getting out on the slopes easy. Be careful if you book through LHW (leading hotels of the world), we paid extra for a room with a sitting area and ended up getting stuck in the annex with no sitting area or separate bath as described in the booking. The room was small and stuffy. The hotel said that all of the rooms were the same size but we saw our neighbors and a room in the main building and they were substantially larger and nicer.

Brady K

Couples Traveller

15 Apr 2018

Truly excellent service and lo....

Although we had not called in advance when we arrived at the station the hotel immediately sent the stage coach and horses to pick us up. The experience continued to be exceptional from the ski room with individual lockers to the pool and spa which is extremely well laid out and equipped. We tried several restaurants associated with the hotel they were all very good, though not cheap. The room we had was standard and very well thought out so we had plenty of space for the huge amount of luggage. My only thought for improvement was around the shuttle to to the ski lift which is taken care of taxi's. A scheduled pick up at the main ski areas would be nice. Shock-horror I actually walked back to the hotel one day with my ski's - not a stage coach in sight!

WillTell1307

Family Traveller

11 Apr 2018

Zermatt and the Hotel Mont Cer....

We just got back from six days in Zermatt. This was a long-awaited return to a resort that I haven’t been to in nearly 30 years. As a kid I skied many times in the Swiss Alps, including Zermatt. Now, as an (older) father of a 6 and 8 year old, I’ve started to take my own family skiing in Switzerland. Last year we went skiing in St. Moritz (Kulm) and in February of this year we returned to St. Moritz (Suvretta House) and, last week, went to Zermatt. A lot of what follows will be thoughts on Zermatt as a resort, with comparisons to St. Moritz for texture, and, of course, my thoughts on the Mont Cervin Palace hotel. Zermatt is much smaller than St. Moritz (perhaps a third of the size?). And while it has several, very nice hotels it is, on the whole, much less glitzy, less “lifestyle” oriented, and more focused on actual sports. St. Moritz occupies a special place in the pantheon of great resorts mainly stemming from its history as a place of cure for the European elite who went for its water. Big luxury palace hotels followed and they remain today. Zermatt, on the other hand, developed later as a destination for alpinists and then skiers. Aside from the obvious physical differences between the towns, one way this difference is obvious today is in the way visitors dress. Sure, there were some very smartly turned out clients but most people were dressed in functional sporting clothing, not in the Prada/Hermes/Akris/Loro Piana, etc. so prevalent in St. Moritz. In other words, you go to Zermatt principally to ski, but you can go to St. Moritz and never feel that you’re missing out by keeping your feet nicely ensconced in your fur-lined Guccis and not submitting them to the horrors of a ski boot (see my reviews of the Kulm and Suvretta House). Breakfast time is always a dead giveaway: in St. Moritz ski attire at breakfast was the exception; indeed, is frowned upon, even on the kids. In Zermatt, even at its nicest hotel, it was the norm. Also, the Zermatt skiwear brands were more, shall I say, functional. In SM, Bogner and Kjus rule. In Zermatt, in spite of the presence of a Bogner brand store, the skiwear was much more mainstream. One of the chief appeals of Zermatt is the fact that it is car-free. I remember, with much nostalgia, walking the pedestrian-only, snow-covered Bahnhofstrasse. This seems to have changed a little in the intervening decades. There is now a thriving electric taxi industry which, for CHF12 or so ferries clients from hotels to one of the three main entries to the skiing. While pedestrians rule the streets, for sure, these little taxis are quite numerous and, frankly, diminish a little the notion that Zermatt is totally car-free. I seem to remember horse-drawn sleighs (am I crazy?). But the bigger shock was that the streets were completely clear of snow. It’s been so long since I was last there in my 20s that my old and addled mind might be playing tricks on me as I wax nostalgic back to the picturesque, white-covered town. Myth or not, I was slightly disappointed. I wouldn’t be surprised to learn that in the intervening years a more practical snow-free (non-slip policy) has taken hold. There certainly was plenty of snow; this year the snowfall was one of the best in recent memory. Of course, no mention of Zermatt is complete without talking about the Matterhorn. It is so present and dominating as it towers over the village and the surrounding ski slopes. And nothing can really prepare first-time visitors one for how it defines the resort. It is the iconic image of Switzerland and the Alps in general. Seeing it in person is simply jaw dropping. I often find as I have gotten older that, after a long absence, things tend to seem smaller. So I was really surprised, after such and absence, at how imposing the mountain truly is. For the first couple of days of our trip, while not a total “whiteout,” the sky was cloudy and the Matterhorn was completely hidden. When it finally showed itself on the third day I was nearly reduced to tears. My wife, who does not ski, and was resigned to sitting in the hotel and cafes and working, threw her laptop aside to rejoice and yodel along with me. It completely transformed the town and its atmosphere. There is a reason why the Matterhorn is the symbol of Switzerland, of the Alps, of winter sports, and of the wonders of what physical nature can provide. Go there to experience it for yourselves; you will not be disappointed. Sadness about the lack of snow along the Bahnhofstrasse was soon forgotten. We stayed at one of the two centrally-located luxury hotels. It was very difficult deciding between the Mont Cervin Palace and the Zermatterhof and we ended up staying at the MCP due to specific room availability: we wanted a suite plus an adjoining room with a clear view of the Matterhorn. When we travel we often forsake rooms with a view as a way to save a little money but in this instance a view was important. MCP did not disappoint; indeed, our rooms were the picture of Alpine beauty: lovely paneled woodwork, appropriate décor, and excellent storage which, as I’ve written before, is key to a room in a ski resort. Views were on three sides: a large living room with a balcony with a simply best-in-town view looking up to the Matterhorn; an equally spacious bedroom also with another small balcony looking down onto the Bahnhofstrasse; and the connecting kids’ bedroom with a small window looking out to the back. The bathroom, while a little dated, was also large and had a whirlpool tub, standalone shower stall (small but with excellent water pressure) and dual sinks. The kids' connecting room was small but storage was good and the bathroom, while not as big as our suite’s, was similar in layout. We were also on the top floor which added to the overall atmosphere with part-mansard roofs in both bedrooms. Breakfast at the MCP was excellent although the dining rooms lacked a view. Service was top class—as it well should be. The ski room and ski shop were also very well done, with heated lockers and in-locker dryers for boots, gloves and helmets. Also, like St. Moritz’ Suvretta House, they were attached to the hotel without one having to go outside. I would have liked a little more lighting in the ski room but, hey, I’m just picky that way. Christophe, the ski room manager, was incredibly helpful and friendly. And there was free coffee, tea and cookies at all times of the day. A short walk to the lift takes one out to the back of the hotel and to one of the little electric taxis for the short ride to one of the three entry point to the skiing. For some wonderful reason we never had to wait for one. Normally, we eat at least one evening meal at whichever hotel we stay at. Given the richness of Zermatt’s overall dining options we did not do that this time. But MCP’s dining areas looked lovely, and the bar area was very inviting. Perhaps next time… A couple of wrinkles with the room staff was the one demerit but these can be forgiven as I realize that it’s difficult to get Claridge’s-level room staff in what is still essentially a village. But the rooms weren’t cheap by any measure and such cost does make one feel entitled to mention it. Regardless, to be clear, bathrooms were always neatly cleaned, and towels and toiletries were always plentiful. Other points to note: we are big users of a hotel’s Conciergerie and fire questions and reservation requests at them starting a few weeks before arrival. MCP’s concierge team was excellent, Olivier in particular. Invariably we make some in situ changes as we get a lay of the land. This time was no exception and Olivier and crew were brilliant in sorting things out for us. We hope we tipped appropriately—obviously I know about Swiss tipping policies, but I don’t care. They deserved it. In sum, the Hotel Mont Cervin Palace was a beautiful and welcoming hotel; indeed, arguably the best hotel, in what is one of the most beautiful skiing resorts in Switzerland, the Alps, the world. We will be back, for sure. Yes, St. Moritz is bigger, the hotels larger and more imposing, with a clientele that are not necessarily skiers. So, for us, given that my wife does not ski, if forced to choose between the two, I have to take her into consideration (ahhhhh). But for the skier, particularly the skier who wants lots of nice, long, open runs with gorgeous, unobstructed views, there’s no other way to put it: Zermatt is IT. The skiing is simply fabulous, with plenty of easy/intermediate runs right the way down to the village and plenty of challenging runs, too, for those who want them. Moreover, for the adventurous, there is paragliding (which I wholeheartedly recommend for a truly transformative experience), and there is, naturally, climbing and hiking. All this is anchored by the most iconic mountain in the world. So a word of caution to all ye American skiers thinking about a trip across pond: go to Zermatt (and stay at the MCP) at your own peril—you may never wish ski “out West” again.

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