The Milestone Hotel

The Milestone Hotel has replied on Tue Aug 27 13:44:29 IST 2024

Dear Shivesh Ratna, Thank you so much for taking the time to share your feedback. We're delighted to hear you had a good experience with us. Your kind words mean the world to us, and we are grateful for your support. We look forward to welcoming you back in the future and ensuring your next visit is even more memorable. Warm regards, The Milestone Hotel Team

The Milestone Hotel has replied on Fri Aug 02 10:16:17 IST 2024

Dear Amit Kumar, Thank you for reaching out to us. We appreciate your understanding regarding the booking details. As previously informed, our Deluxe Double Room can accommodate only two guests. Since your booking was for two Deluxe Rooms for five members, we upgraded one of your Deluxe Double Rooms to a Deluxe Family Room, which accommodates three guests. For this upgrade, an additional charge of 1000 was applied. We kindly request you to ensure that future bookings are made according to the number of guests to avoid any inconvenience. Thank you for choosing our services, and we look forward to welcoming you again soon. Warm regards, Muskan Shah The Milestone Hotel Team

The Milestone Hotel has replied on Fri Aug 02 10:52:59 IST 2024

Dear Vivek, Thank you for choosing to stay with us. We're delighted to hear that you enjoyed your stay and found our rooms clean and comfortable. Our team takes great pride in providing excellent service, and it’s wonderful to know that our staff's politeness and attentiveness added to your experience. We're glad our location was convenient for you, allowing easy access to the main attractions in the area. Providing value for money and ensuring our guests have a pleasant stay is our top priority. We hope to welcome you back soon for another enjoyable stay. Warm regards, Muskan Shah The Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 13:11:10 IST 2024

Dear Sanjay, Greetings Hope you are doing well, we really appriciate your kind words. Thank you for setting your invaluable time aside for letting know about our property and thamel in whole, we hope we can welcome you again, it will be a day we will forever be expecting. Stay safe Until next time. Regards, The Milestone Hotel Team.

The Milestone Hotel has replied on Tue Jul 02 13:15:19 IST 2024

Dear Vinod, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient and appreciated the cleanliness of our rooms and bathrooms, as well as our room service. We are committed to continuously improving and your comments about the food have been noted. We hope to provide a better dining experience on your next visit. We look forward to welcoming you back to Milestone Hotel in the future. Best regards, Muskan Guest Relations Manager Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 13:32:09 IST 2024

Dear Vinod, Thank you so much for your kind words and for taking the time to share your experience at The Milestone Hotel. We are delighted to hear that you enjoyed the good behavior of our staff, comfortable bed, excellent room services, clean bathroom, and the silent atmosphere. Our reception staff is always here to help, and it’s wonderful to know they made a positive impression on you. Your feedback is incredibly valuable to us, and it motivates our entire team to continue providing the best possible service. We look forward to welcoming you back in the future for another pleasant stay. If there’s anything more we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Warm regards, Muskan Shah Guest Relations Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 13:26:36 IST 2024

Dear Vikesh, Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our senior staff. Your experience is not reflective of the high standards we strive to maintain at Milestone Hotel. We deeply regret that our service did not meet your expectations. Please be assured that we take your comments seriously and will address this issue with our team to ensure it does not happen again. Your comfort and satisfaction are of utmost importance to us. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Muskan Shah Guest Relations Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 13:43:34 IST 2024

Dear Yogesh, Thank you for sharing your feedback with us. We deeply regret to hear about your disappointing experience with our food quality and breakfast. Please accept our sincerest apologies for not meeting your expectations. We definitely address your concerns with our culinary team to ensure improvements are made. Your satisfaction is our top priority, and we are committed to providing a better dining experience for all our guests. Thank you for bringing this to our attention. We hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay. Sincerely, Muskan Shah Guest Relations The Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 14:09:26 IST 2024

Dear Sanjeeth, Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room to be decent, but we are truly sorry to learn about your disappointment with our breakfast offerings. We apologize for the limited breakfast selection and for any inconvenience caused by the charge for your baby's breakfast. Your feedback is invaluable to us, and we will review our policies and breakfast options to ensure they meet our guests’ needs. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back and provide you with a more enjoyable experience in the future. Warm regards, Muskan Shah Guest Relations The Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 14:16:59 IST 2024

Dear Vikash, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we deeply regret that the room did not meet your expectations and that our service fell short. We sincerely apologize for the condition of the room and the misunderstanding regarding your booking. Please be assured that we take your comments seriously and will address these concerns with our team to prevent future occurrences. Thank you again for bringing this to our attention. We hope to have the chance to welcome you back in the future and provide you with a much-improved stay. Warm regards, Muskan Shah Guest Relations The Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 14:29:16 IST 2024

Dear Nanita, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our hotel comfortable and enjoyed our food. We’re also glad that our central location was convenient for you. We hope you have a wonderful day as well and look forward to welcoming you back to Milestone Hotel in the future. Warm regards, Muskan Shah Guest Relations Milestone Hotel Team

The Milestone Hotel has replied on Tue Jul 02 14:37:08 IST 2024

Dear Amitkumar, Thank you for sharing your feedback with us. We deeply regret to hear about your disappointing experience regarding the room, cleanliness, room service, and food quality. Please accept our sincerest apologies for not meeting your expectations. We hope to have the chance to welcome you back in the future and provide you with a much-improved stay. Sincerely, Muskan Shah Guest Relations Milestone Hotel Team

The Milestone Hotel has replied on Fri Jul 19 10:41:37 IST 2024

Dear Akshay Alok, Thank you for your feedback. We're glad you enjoyed our cozy rooms and appreciate your input on the food. We will work on improving it for a better experience. Best regards, Muskan Shah The Milestone Hotel Team