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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Am Neutor Hotel Salzburg Zentrum

Neutorstrasse 8

SOLDOUT for the selected dates

3

GOOD

About Am Neutor Hotel Salzburg Zentrum

check-in 3 PM | check-out 11 AM

Property Location When you stay at Am Neutor Hotel Salzburg Zentrum in Salzburg, you'll be near the airport, within a 15-minute

Property Location
When you stay at Am Neutor Hotel Salzburg Zentrum in Salzburg, you'll be near the airport, within a 15-minute walk of St. Francis Church and Mozart's Birthplace. This 4-star hotel is 0.5 mi (0.8 km) from Salzburg Cathedral and 0.5 mi (0.9 km) from Salzburg Museum.

Rooms
Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Dining
Enjoy a meal at Bar am Neutor or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Am Neutor Hotel Salzburg Zentrum Hotel policies

Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 11 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 3 PM and the standard check-out time is 11 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

3379 Reviews

EXCELLENT 32 reviews

VERY GOOD 94 reviews

AVERAGE 124 reviews

POOR 67 reviews

TERRIBLE 62 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

M Christine G

Friends getaway Traveller

31 May 2018

Very uneven property

This hotel consists of two buildings on opposite sides of a busy street. One building is rated 4 stars, it has the reception desk, the local information, the waiting area with comfortable seating, the breakfast room, the bar, the patio, the staff. I have not seen the rooms, only one person from our group was there, she had a single that was small and unpleasant, she said. But that building has recently been renovated so the larger rooms might be fine. The other building has none of those amenities and is rated 3 stars, though many of the rooms don’t merit one. Look up Hotel Ratings on Wikipedia and scroll down to European Hotelstars Union, which rates hotels in Austria and other countries. I think they either have not inspected the Neutor or they were shown selected rooms. The article describes the difference between,for example, 2 and 3 stars, which doesn’t speak to the size of the rooms, the quality of the furnishings, the convenience or modernity of the bathrooms, or other issues which affect one’s satisfaction. I had a single room in the 3 star building which was like an old dorm room. It was quite hot in late May, there was no a/c in any of the rooms, and though I asked for a fan on night one, it arrived only on day 3 after I asked again. The street noise was loud so I / we had to choose between traffic noise with the window open, and a hot stuffy room with it closed. There were a few in my building who were happy with their rooms, notably a pair of women who shared a room on the top floor, with the terrace. We were part of a choir group on tour and many complained to the tour company about the low quality of this hotel. A few unfortunates had major construction right outside their window that started before 7am each day. The location was great, WiFi was decent, the breakfast was good, and the desk people were efficient. But I hated my room and having to cross the street for even a coffee (no in-room kettle or minibar) in the morning, and it was so small and spare it was hard to feel relaxed.

shashanazavr

undefined Traveller

20 May 2018

Not bad

We stayed 2 nights, first day we had problem, their door scaner did not work for some times then they resolved it. We stayed at the door. The room was clean, there is free internet. Not far from the center.

Nicola H

Family Traveller

22 Apr 2018

Avoid unless you enjoy accommo....

We were given two rooms across the road from the building that houses the reception. The rooms were old and grubby. The one room was only slightly bigger than a large corridor with beds crammed in end to end. There were no curtains up at the window. Booked this hotel on the basis of the photos of the rooms which I now believe only represented a few renovated rooms in the other building. The management were not at all bothered about our issues with the rooms. We don't have inflated views about what you should get for your money but ended up moving to another 3* hotel which was so much better. The rooms are very basic and not clean.

Peter E

undefined Traveller

21 Apr 2018

Genuinely Terrible

If you’re confused by the divergence of views on this hotel in recent reviews, what you have to understand is that there are two separate parts to it, split across buildings and divided by a busy main road into Salzburg. The “reception half” seems to have been recently renovated and these are the photos you’ll find on the website. The “other half” needs to be condemned and the building torn down. I stayed in that part and so can’t pass comment on what the renovated section is like. Even in my student days I’ve never stayed in as shabby, unpleasant, run down conditions as in the Hotel Neutor. There are multi-coloured stains literally all over the carpets in the rooms and hallways. Fixtures are falling off; the furniture hasn’t been replaced I’m guessing in 60 years. The walls are dented, paint is peeling off, and there’s a bad smell in the entrance lobby. The bedding and towels are clean and new but that does little to take away from the expectation that you’ll wake up to find insects and rodents sharing your room. The concept that any rating system could just this “4 star” is beyond laughable. It is a 1 star. The breakfast area is refurbished and is in the reception part of the hotel. It is basic, but fresh and pleasant. It gives the appearance of a 2-3 star modern hotel: like an IBIS. Breakfast is standard, good quality Austrian continental buffet style. There is free, good Wi-fi (9 Mpbs). Things that will not improve even if you are in a renovated room is the lack of air conditioning (Salzburg gets surprisingly hot/humid) and the noise from the road, if you open a window. The service from staff is also surly and verging on rude. The only positive about the hotel is the proximity to the old town: in 3 minutes you can walk a tunnel and you’re in the Old Town. SUMMARY: you have been warned.

Sue R

Couples Traveller

26 Feb 2018

So much better than we expecte....

We were booked into Hotel Am Mirabellplatz until the day before our trip - they cancelled at short notice and put us in Hotel Neutor instead - and I am so glad they did! The staff were exceptionally pleasant and helpful - going over and above when I fell ill, and sorting things relating to Mirabelplatz hotel to make life easy. The room was quiet and clean, the food delicious. The location was ideal. I would particularly like to thank Carmen for her help. I would highly recommend it - difficult to understand why it has previously received some bad reviews.

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