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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Getreidegasse 37

SOLDOUT for the selected dates

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg photos (41)

32+

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Getreidegasse 37

  • professional photos (41)

4.5

EXCELLENT

About Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

check-in 3 PM | check-out 12 PM

Property Location With a stay at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, you'll be centrally located in Salzburg,

Property Location
With a stay at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, you'll be centrally located in Salzburg, within a 5-minute walk of Mozart's Birthplace and St. Francis Church. This 5-star hotel is 0.4 mi (0.6 km) from Salzburg Cathedral and 0.4 mi (0.6 km) from Salzburg Museum.

Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Facilities offered in Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg :

Free WiFiFree wired InternetAirport transportation (surcharge)Pets Allowed4+More Amenities

Hotel Facilities

Free WiFiFree wired InternetAirport transportation (surcharge)Pets Allowed

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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg Hotel policies

Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 3 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.51062 Reviews

EXCELLENT 796 reviews

VERY GOOD 193 reviews

AVERAGE 45 reviews

POOR 17 reviews

TERRIBLE 11 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Goodgreys

Couples Traveller

30 May 2018

Great location and atmosphere

We stayed in a suite for four nights. When booking a reservation for dinner and a concert at the fortress, I mentioned that it was our anniversary and that we had celebrated the same way 12 years ago. At breakfast on the morning of our anniversary, champagne was offered to us and friends we were traveling with. When we returned to the room in the afternoon, there was a beautiful bouquet of red roses and later that night we were surprised with a small cake! I thought the hotel was wonderful to help us celebrate our 53rd anniversary in this way. Our suite was very comfortable, with a good sitting area and lots of storage for our clothes. The TV wasn't working for English channels because of some problem they were having with their cable company. (I didn't consider this a major problem.) I guess if you stay in a hotel that's as old as this one, you have to expect some obstacles to accompany the charm. The shower ran hold and cold and you never knew what you could expect when you stepped in there. The only real problem we had, and the reason I'm not rating 5 stars, is the staff at breakfast is very obtrusive. Ordinarily, if I have a problem, I say something and resolve it on the spot. However, the main waiter was trying to be helpful. He followed you around the buffet, trying to help you choose food. The wait staff would reach across you to clear the table and the main waiter kept coming over and interrupting conversations to tell us other food he could bring us. They all meant well, just need to be trained better. Comparing the wait staff here with the wait staff at the Sans Souci Wien was like night and day. The Sans Souci staff added to our enjoyment, the Goldener Hirsch staff detracted from our experience. Also, just want to add that Carina, at reception, is a shining star. Loads of personality and truly helpful!

cfortan

Couples Traveller

29 May 2018

Amazing staff and amazing loca....

I couldn’t begin to say better things about the hotel. The location is enough to bump it up a notch. The staff at this hotel was beyond exceptional. I felt like royalty, to he point I was even a bit uncomfortable at how much attention was given, especially in the restaurants. I don’t think my glass at breakfast ever was empty. Charming, old world feel. If you are expecting something along he lines of a feel of a Westin or W, this hotel isn’t for you. If you can enjoy a more old world feel, fantastic service, and an overall lovely experience, I can’t recommend this hotel more. With a renovation happening in the fall and winter, I expect guests next year will be even more dazzled.

Caroline H

Couples Traveller

20 May 2018

Fab location but the hotel gro....

Arriving at this hotel I was a little unsure as to what I had walked into. You need to accept this is not your typical 5 star hotel and appreciate the heritage value of the experience . It took me a while but after two nights I realised this hotel is quite exceptional in the service delivery and all staff took extra steps to provide premium service at all times . Salzburg is a stunning location and unfortunately massive amounts of renovations were being completed so perhaps we did not see the city at its best. I would recommend this hotel to those that adore heritage and appreciate the value of great service .

Steves_Rickshaw

Couples Traveller

20 May 2018

Let down by housekeeping

The Goldener Hirsch is a very nice hotel and probably deserves to be rated higher. BUT really disappointed by housekeeping. We had a cotton swab on the floor when we checked in and it was still there after the first days cleaning (so my partner picked it up so I would stop complaining.) Other non-gross items were never vacuumed during our stay. This has to call into question the whole room cleanliness! One night (of three) there was no turn down service. Unacceptable for a "Luxury Collection" hotel. Other than that, the staff was extremely friendly. If you like antiques the rooms are very nice. Since this is an old hotel, some doors are short so if you are tall you have been warned. The location is the best in Salzburg.

Meg250

Couples Traveller

18 May 2018

Perfect! Perfect! Perfect!

Everything about our stay at this lovely hotel was perfect. The service was outstanding. The staff was polite and extremely helpful, and the location could not have been any better. The hotel is just steps away from Mozart’s birthplace! In fact, everything is within walking distance. Our room was very comfortable and had a beautiful view of Old Town. I would highly recommend this hotel.

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