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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Santana Resort

7-15 Monte Carlo Avenue

SOLDOUT for the selected dates

3.5

GOOD

About Santana Resort

check-in 2 PM | check-out 10 AM

Property Location With a stay at Santana Resort, you'll be centrally located in Surfers Paradise, a 3-minute drive from Surfers

Property Location
With a stay at Santana Resort, you'll be centrally located in Surfers Paradise, a 3-minute drive from Surfers Paradise Beach and 8 minutes from Cavill Avenue. This apartment is 4.5 mi (7.2 km) from Sea World and 15.4 mi (24.8 km) from Warner Bros. Movie World.

Rooms
Make yourself at home in one of the 21 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Conveniences include microwaves and complimentary bottled water, and housekeeping is provided on weekdays only.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and bicycles to rent. Additional features at this Art Deco apartment include complimentary wireless Internet access, an arcade/game room, and tour/ticket assistance.

Business, Other Amenities
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.

Santana Resort Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 10 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 10 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

3.5108 Reviews

EXCELLENT 32 reviews

VERY GOOD 33 reviews

AVERAGE 13 reviews

POOR 10 reviews

TERRIBLE 20 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Trish V

Solo travel Traveller

15 Sep 2017

Good value amd very close to p....

Evelyn was very friendly and the apartment was clean with a lovely balcony. Beware of you are on the 3rd floor and heavy luggage as there are no lifts. Great access to the tram The closest shop is the shell service station Coles express that supplies very limited basics

NRobinson1990

Friends getaway Traveller

24 Jun 2017

Worst place I have ever stayed

The room was completely covered in dust...even the WALLS had clusters of dust just piled up. The owners are the worst and clearly don't care about their customers. Do yourself a favour and stay away...far far away.

oz3ya

Couples Traveller

20 May 2017

1st time GC holiday

I booked this holiday package through expedia.com because the price was good cheap & place was looked lovely. We were extremely happy with our room, bed was comfy, kitchen had everything & the washing & dryer. Like a lil home away from home. We made very good use of pool & spa & free sports channels. We didn't see the owners much but when we did were very lovely & accommodating people. I would have given 5 stars but our phone was turned off after 9 outta 14 days stay. And the hot water turned off on our 2nd to last night stay. Please beware that the phone calls are not free. Other than that. We will happily come back here as the location is great & not much traffic noise. Thanks heaps

Fiona V

Family Traveller

14 Apr 2017

The worst place I have ever st....

We decided to book a room through wotif.com. When we arrived there was no one at the office. We had to talk to a phone service to check in which was ok. From the outside the place looked ok but when we entered our room it was a different story. There were staples sticking up through the carpet, cigarette butts littered on the balcony, one roll of toilet paper for 3 people for three days (you had to pay for more toilet paper??), the kitchen tap was loose and worst of all the sheets were dirty. When we tried to get another room, the room they offered us was worse than the first room. We then told them we are leaving at 3pm, checked in at 2.30 and they told us they would not give us a refund. The owners are very rude. Warning, this place is not clean. We tried to get our money back from wotif.com but the motel refused. We had to find another place to stay for the night which cost us another 300 dollars. Not happy

Jetseter5

Family Traveller

14 Apr 2017

Very filthy left us stranded

Was put in a filthy room bin dirty, balcony had poo on walls could even sit in there for 1 minute dust everywhere place was old and cupboards was falling apart for the money that was asked wasn't even worth it as even thought the place is old it could be cleaned had a bad experience then they wanted to charge 70 for cleaning even though nothing was touched we had to ask for a refund as you could not stay there discussing even the games room had dust built up on the glass table it made me sick, comes across as nice but in fact they are rude as once we got our refund she was so rude we were tired and worn out had to make other arrangements pictures are deceiving pool was dirty I pointed all the dirtiness and mould out and they were in denial overall they left us stranded and very dirty not worth the money

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