This property boasts stunning views, especially from the balcony overlooking tea plantations and mountains. Rooms are generally clean, and staff are described as courteous and professional. While the food has received mixed reviews—average taste and limited options—some guests appreciated good service. However, there are consistent complaints about rude staff, poor maintenance, small room sizes, and lack of essential amenities like toiletries. Connectivity issues with mobile networks and parking troubles have also been highlighted.