The property boasts a prime location just 10 minutes from Dal Lake, making it suitable for both leisurely strolls and easy access to attractions. Guests appreciate the courteous and attentive staff, with many highlighting excellent service. The food, particularly the breakfast buffet, garners praise for its taste, while rooms are generally spacious and equipped with modern amenities, including centralized heating. While cleanliness and Wi-Fi access could use improvement, the overall hospitality leaves a positive impression.