The Grand Mamta (Near Dal Lake)

The Grand Mamta (Near Dal Lake) has replied on Mon Dec 01 15:35:57 IST 2025

Khush Aamdeed, Dear Guest, Thank you for sharing your feedback with us. We are delighted to know that you found everything excellent and appreciated the humility and hospitality of our staff. Your kind words truly motivate our team. We have also taken note of your concern regarding the presentation of pure vegetarian food. Please accept our apologies for the inconvenience. Your feedback has been shared with our culinary team to ensure improved presentation and a more satisfying dining experience for our vegetarian guests. We truly value your input and look forward to welcoming you again for an even better stay at Hotel The Grand Mamta, Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake)

Khush Aamdeed, Dear Guest, Thank you for your wonderful feedback and for rating us 5/5 across all parameters — Location, Child Friendliness, Cleanliness, and Washroom Cleanliness. We are truly delighted to know that you had a pleasant and comfortable stay with us. It is great to hear that you found our hotel spacious, value for money, and well-maintained, and we sincerely appreciate your kind words about our polite and cooperative staff. Your encouragement means a lot to our entire team. We look forward to welcoming you again soon for another memorable stay at Hotel The Grand Mamta, Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:38:37 IST 2025

Khush Aamdeed, Dear Guest, Thank you for taking the time to share your feedback. We truly value every review as it helps us improve and provide a better experience to all our guests. We sincerely regret to learn about the inconvenience you faced during your stay, particularly regarding the water supply in the washroom. This is certainly not the standard we strive to maintain. Please accept our apologies for the discomfort caused. Following your feedback, our engineering and housekeeping teams have been instructed to thoroughly inspect and rectify the issue to ensure such lapses do not occur again. We have also taken note of your remarks regarding food quality, and your concerns have already been shared with our culinary team to work toward better consistency in taste and experience. At the same time, we would like to assure you that guest comfort and safety remain our highest priority, and we are continuously upgrading our services and facilities based on valuable guest input like yours. We truly hope you will consider giving us another opportunity to serve you better and provide the seamless and comfortable experience we are known for. Warm regards, Team Guest Relations Hote

The Grand Mamta (Near Dal Lake)

Khush Aamdeed, Dear Guest, Thank you for your wonderful feedback and for rating us 5/5 across all parameters — Location, Facilities, Cleanliness, and Washroom Cleanliness. We are truly delighted to know that you had a pleasant stay with us. We are glad that our prime location near the main road at Dal Gate added convenience to your trip and enhanced your overall experience. Your appreciation means a lot to our team and motivates us to continue providing exceptional comfort and hospitality to every guest. We look forward to welcoming you again soon at Hotel The Grand Mamta, Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:36:47 IST 2025

Khush Aamdeed, Dear Guest, Thank you for taking the time to share your valuable feedback and for rating us generously across all parameters. We are delighted to know that you had a wonderful stay with us and that you enjoyed our clean rooms, friendly staff, and welcoming ambiance. Your kind recommendation truly means a lot to us. Feedback like yours motivates our entire team to continue delivering comfort, warmth, and memorable hospitality to all our guests. We look forward to hosting you again soon for another pleasant stay at Hotel The Grand Mamta, Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:36:20 IST 2025

Khush Aamdeed, Dear Guest, Thank you for sharing your feedback and for rating us so well across all parameters. We are delighted to know that you had a pleasant stay and that our friendly staff contributed positively to your experience. Ensuring warmth, comfort, and attentive hospitality for every guest is something we take great pride in. Your appreciation motivates our team to continue delivering seamless and memorable stays. We look forward to welcoming you again soon at Hotel The Grand Mamta, Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:35:56 IST 2025

Khush Aamdeed, Dear Guest, Thank you for taking the time to share your valuable feedback and for rating us so generously. We are delighted to know that you enjoyed our prime location just a short walk from Dal Lake, and that the food quality, variety, and hospitality of our staff added comfort to your stay. It is wonderful to hear that our amenities and overall experience met your expectations. Such feedback encourages our team to continue delivering memorable and satisfying stays for all our guests. We look forward to welcoming you again soon for another pleasant and comfortable visit. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:35:32 IST 2025

Khush Aamdeed, Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that certain aspects of your stay did not meet your expectations. However, we would like to clarify that as per our standard hotel policies, the complimentary in-room tea setup includes three tea bags along with sugar and milk sachets. Any additional items requested beyond the complimentary setup are chargeable, and this is clearly mentioned in our in-room service information. Our team followed the standard policy in your case, and we regret if this may have caused any misunderstanding. Regarding the kettle, we apologise for the inconvenience caused and will ensure that such concerns are addressed more proactively in the future. We assure you that our intention is never to inconvenience guests, but to maintain uniformity in services and amenities for all. We appreciate your feedback and will continue to work toward improving the overall stay experience. We hope to welcome you again and provide you with a more seamless experience. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake)

Khush Aamdeed, Dear Guest, Thank you so much for sharing your wonderful feedback and for rating us 5★ on Value for Money, Safety, and Washroom Cleanliness. We are truly delighted to know that your stay at The Grand Mamta was comfortable and memorable. It brings us great joy to hear that you found our location convenient, cab service excellent, rooms comfortable, and staff courteous. Providing seamless comfort and warm hospitality to our guests is always our priority, and your appreciation motivates our entire team. We are also pleased to know that you enjoyed your experience at our Food Court. Your kind words will certainly be shared with our team. We deeply value your recommendation and look forward to welcoming you again soon for another pleasant and enjoyable stay in Srinagar. Warm regards, Team Guest Relations

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:31:28 IST 2025

Khush Aamdeed , Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to know that you found Hotel The Grand Mamta neat, clean, and comfortable, and that our reception team was helpful and provided proper guidance throughout your stay. Your recommendation means a lot to us and encourages our team to continue delivering exceptional hospitality to every guest. We look forward to welcoming you again soon in Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:31:07 IST 2025

Khush Aamdeed , Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed our service and found the rooms clean and comfortable. Your kind words truly encourage our team to keep providing memorable experiences to our guests. We also appreciate your feedback regarding food pricing. We will review this with our Food & Beverage team to ensure better value and continued guest satisfaction. We look forward to welcoming you again soon at Hotel The Grand Mamta for another pleasant stay in Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:30:49 IST 2025

Khush Aamdeed , Dear Guest, Thank you for your kind words and for sharing your experience. We are delighted to know that you consider Hotel The Grand Mamta one of the best hotels in Srinagar, and that you found our location near Dal Lake convenient and our washrooms clean, tidy, and well-equipped with amenities. Your appreciation truly motivates our team to continue delivering comfortable and satisfying stays to all our guests. We look forward to welcoming you again soon for another pleasant visit to Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:29:55 IST 2025

Khush Aamdeed , Dear Mr. Musthafa, Thank you for rating your recent stay at Hotel The Grand Mamta. We are glad to know that you were satisfied with the hotel’s location and overall cleanliness. Your appreciation means a lot to our team. At the same time, we sincerely regret the inconvenience caused due to the swimming pool not being operational during your visit and the lapse in offering a welcome drink. This is not the experience we aim to provide, and we have already shared your feedback with the concerned departments to ensure such oversights do not occur in the future. We value your feedback and hope to have the opportunity to welcome you again for a more seamless and enjoyable stay in Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:29:33 IST 2025

Khush Aamdeed , Dear Guest, Thank you for sharing your honest feedback regarding your recent stay at Hotel The Grand Mamta. While we are pleased to know that you found your room tidy and appreciated the polite behaviour of our pickup drivers, we sincerely regret that other aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the lack of welcome drink and basic amenities being provided only upon request. This is not the standard of hospitality we aim to deliver, and we have addressed this with the concerned departments to ensure greater attentiveness and consistency in guest service. We are equally sorry to learn that your experience with food and staff professionalism fell short. Your feedback has been shared with our Food & Beverage team and the Guest Services department for corrective action and retraining, so that similar lapses do not occur in the future. Your views are extremely valuable to us because they help us improve both our service standards and guest satisfaction. We hope you will give us another opportunity to host you again and provide an experience that truly reflects the warmth and hospitality we are known for. Warm

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:29:02 IST 2025

Khush Aamdeed , Dear Guest, Thank you for sharing your kind feedback. We are happy to know that you had a pleasant stay at Hotel The Grand Mamta and found everything satisfactory, especially the cleanliness of our rooms. Your appreciation motivates our team to continue maintaining high standards of hospitality and comfort for all our guests. We look forward to welcoming you again soon to Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar

The Grand Mamta (Near Dal Lake) has replied on Tue Nov 25 13:28:38 IST 2025

Khush Aamdeed , Dear Guest, Thank you for taking the time to share such a detailed review of your recent stay at Hotel The Grand Mamta. We truly appreciate your honest feedback. We are delighted to know that the room’s heating system provided you with exceptional comfort during the cold weather, and that it made your stay warm and relaxing after long days outside. Your appreciation means a lot to us, especially as we continuously strive to provide a cozy and welcoming atmosphere for all our guests. At the same time, we sincerely regret that certain aspects of your stay did not meet your expectations. We apologize that the dinner ordered through room service did not leave a memorable impression. Your comments have already been shared with our culinary team to ensure quality enhancement and a better dining experience going forward. We are also truly sorry for the inconvenience caused by the washroom design and water spillage issues. Your feedback has been forwarded to our maintenance and engineering department for urgent inspection and corrective action. Ensuring guest safety and comfort is our priority, and we take your observations very seriously. We genuinely value your balan

The Grand Mamta (Near Dal Lake) has replied on Mon Nov 03 22:18:08 IST 2025

Khush Aamdeed, Dear Guest, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to know that your experience at Hotel The Grand Mamta exceeded your expectations. It’s heartwarming to hear your kind words about our hospitality, facilities, and the courteous behavior of our staff who always strive to make every guest feel at home. Your appreciation inspires us to continue delivering exceptional service and memorable stays. We look forward to welcoming you again soon in Srinagar. Warm regards, Team Guest Relations Hotel The Grand Mamta | Srinagar