The LaLit Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Fri Sep 19 11:35:13 IST 2025

Dear Mr. Singh, Namaskar, Thank you for taking the time to share such a wonderful assessment about your recent experience at The LaLiT Grand Palace Srinagar. We are truly delighted to know that you had an enjoyable experience and appreciated our hospitality. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable experience at The LaLiT Grand Palace Srinagar. Warm regards, Prashant Sharma General Manager The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Fri Aug 01 16:38:47 IST 2025

Dear Ms Wahi, Namaskar, Thank you for taking the time to share your feedback. We genuinely appreciate hearing from our guests, as it helps us to continuously improve our services. We regret that your experience with us did not met your expectations and we sincerely apologize for any inconvenience caused. At The LaLiT Grand Palace, we are committed to providing the best possible experience, and your feedback is invaluable in helping us achieve that. We hope you will give us another opportunity to serve you in the future. Best Regards, Prashant Sharma General Manager, The LaLiT Grand Palace Srinagar.

The LaLit Grand Palace Srinagar has replied on Wed Apr 09 14:30:20 IST 2025

Dear Ms.Darji, Namaskar! Thank you for taking the time to share your wonderful feedback about your recent stay at The LaLiT Grand Palace Srinagar. We are truly delighted to hear that you had a memorable experience and enjoyed our hospitality. Your kind words of appreciation mean a lot to us, and we have shared them with our team, who are always committed to delivering exceptional service. It would be our pleasure to welcome you back for another exceptional stay at The LaLiT Grand Palace Srinagar. Warm regards, Prashant Sharma General Manager The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Thu Nov 07 15:30:11 IST 2024

Dear Guest, Namaskar, Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT Grand Palace Srinagar. We are delighted that you had a wonderful experience. I look forward to welcoming you once again at The LaLiT Grand Palace Srinagar. Best Regards, Parikshit Singh Resident Manager, The LaLiT Grand Palace Srinagar.

The LaLit Grand Palace Srinagar has replied on Wed Oct 23 11:15:15 IST 2024

Dear Mr. Singh, Namaskar, Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT Grand Palace Srinagar. We are delighted that you had a wonderful experience. Thank you for your kind words of appreciation for our team members. The same has been shared with the team members . I look forward to welcoming you once again at The LaLiT Grand Palace Srinagar. Best Regards, Parikshit Singh Resident Manager, The LaLiT Grand Palace Srinagar.

The LaLit Grand Palace Srinagar has replied on Mon Jul 01 15:30:10 IST 2024

Dear Mr Anand, Namaskar, Thank you for taking the time to share your feedback following your recent stay with us at The LaLiT Grand Palace Srinagar. I regret to learn that your experience did not meet your expectations; please accept my sincerest apologies. I am very disappointed to hear about the various issues you faced, and I understand your feelings about the service, room maintenance, lack of valet parking, and the food quality. These are certainly not indicative of the usual high standards we strive to provide to all our guests. Please rest assured that we are taking your concerns very seriously and will be addressing these issues internally to ensure they are corrected. We appreciate you bringing these matters to our attention and enabling us to improve. Although it is with regret to have received your comments, I hope you will view this experience as an isolated case and not a true reflection of our usual services. I certainly hope we have the opportunity to welcome you back sometime in the future, providing us with a chance to redeem ourselves by delivering an experience that not only meets, but exceeds your expectations. Best Regards, Parikshit Singh parikshits@thelalit.com Resident Manager, The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Fri Jun 21 10:45:15 IST 2024

Dear Mr Gadre, Namaskar, Thank you so much for taking the time to share your wonderful experience at our property. We're truly gratified by your generous praises for our beautiful gardens, outstanding cuisine, and most importantly, our dedicated team. Our staff strives to provide the highest degree of hospitality and service to our esteemed guests. We are delighted to know they were able to cater to your needs and make your stay enjoyable. Your comments regarding our large garden being the highlight of your visit truly warmed our hearts. We put a lot of effort into maintaining our beautiful grounds, so your recognition is deeply appreciated. Thank you once again for your kind words and we look forward to serving you again in the near future. Best Regards, Parikshit Singh ****** Resident Manager, The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Fri Jun 21 10:45:21 IST 2024

Dear Mr Kumar, Namaskar, Thank you for taking the time to share this wonderful feedback about your stay at The LaLiT Grand Palace Srinagar. I am delighted to hear that you found the experience satisfactory and enjoyed the quality of our food. I understand you have pointed out room for improvement concerning our gym and spa areas. Please be assured, your feedback is of utmost importance to us as it helps us grow and provide better services. We are currently in the process of enhancing these areas, and I am confident that upon your return, you'll appreciate all the improvements made. We look forward to welcoming you back and hope that every visit to The LaLiT Grand Palace Srinagar leaves you with cherished memories of a beautiful stay. Best Regards, Parikshit Singh parikshits@thelalit.com Resident Manager, The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Wed Jun 05 11:00:11 IST 2024

Dear Mr Vaghela,Namaskar,Thank you for taking the time to share your experience with us. We are simply overjoyed to hear about your 'excellent stay' at The LaLiT Grand Palace Srinagar.We pride ourselves on our hotel's fabulous palace setup and it thrills us to know that the ambiance made a lasting impression on you. Your kind words regarding our 'extraordinary' food shine a light on our devotion to serving memorable culinary delights to our guests. It is our persistent effort to deliver an incomparable experience during every meal and your recognition certainly motivates us to keep pushing forward.Further, your appreciation for our breakfast ambiance in the garden is received with much gratitude. It is delightful to know that you found it to be good.Thank you for your endorsement and we eagerly look forward to welcoming you back.Best Regards,Parikshit Singh Resident Manager,The LaLiT Grand Palace Srinag

The LaLit Grand Palace Srinagar has replied on Wed Jun 12 14:00:20 IST 2024

Dear Mr Katoch, Namaskar, Thank you for taking the time to share your recent experience at The LaLiT Grand Palace Srinagar. I am truly sorry that we failed to meet your expectations during your stay. Your comments regarding the room and late-night changes are distressing. Our primary aim is to provide a comfortable and pleasurable stay for all of our guests; I regret that we couldn't deliver that for you. We do pride ourselves on our property, and I am sorry to hear your critique of our rooms. I assure you that this aspect of our services is generally appreciated by guests. However, I take your feedback very seriously and we are taking immediate steps to rectify the issues you've raised. I sincerely hope you will give us another opportunity to redeem ourselves in your eyes and demonstrate the high standard we normally maintain. Best Regards, Parikshit Singh parikshits@thelalit.com Resident Manager, The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Thu May 09 17:15:11 IST 2024

Dear Mr Reddy,Namaskar,Thank you for taking the time to share your experience with us at The LaLiT Grand Palace Srinagar. We are thrilled to hear that you found our hotel's outer ambiance enjoyable, as our team strives to maintain a peaceful and welcoming environment for our guests.We apologize for the inconveniences you faced with the size of the bathroom and the tap operation. We continuously aim to improve our facilities and services to ensure the comfort of our guests, and your feedback is valuable in helping us achieve this. Please rest assured that we have noted your concerns and are working on steps to address them.Once again, we sincerely apologize for any discomfort during your stay. We hope you will provide us with the opportunity to serve you again in the future, promising a better experience. There’s always a room for improvement and your input will help us to deliver better experiences.Best Regards,Parikshit Singh Resident Manager,The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Sat Apr 27 11:15:14 IST 2024

Dear Mr Anand,NamaskarThank you for sharing your valuable feedback. It’s a pleasure to know our holistic offerings lived up to your expectations.However, we deeply regret to hear that our culinary services did not meet your taste. As we constantly thrive to provide a memorable experience, your feedback regarding the food is very constructive. We assure you that we are reviewing our food quality and would strive to enhance it for an elevated dining experience. Once again, we appreciate your thoughts and are looking forward to having the opportunity to redeem ourselves, the next time you decide to visit. Please do let our Food & Beverage team know of your preferences on your next visit so that we could customize it to your liking.Thank you for choosing The LaLiT Grand Palace Srinagar, we hope you had an overall pleasant stay with us.Best Regards,Parikshit SinghResident Manager,The LaLiT Grand Palace Srinagar

The LaLit Grand Palace Srinagar has replied on Sat Mar 30 13:45:13 IST 2024

Dear Mr Sureka,As discussed, We regret to learn that your dining experience at our hotel did not meet your expectations. Please accept our sincere apologies for the inconvenience caused.We are disappointed to know that you found the food to be below standard and not up to the mark of a five-star hotel. We strive to provide our guests with the best culinary experience and we apologize for falling short on this occasion. We have taken your feedback seriously and have shared it with our culinary team for immediate improvement.We would also like to apologize for the quality of the drinks served. We have strict quality control measures in place and we assure you that this is not a reflection of our usual standards. We have addressed this issue with our beverage team and have taken necessary steps to ensure that this does not happen in the future.We value all our guests and their feedback, as it helps us to constantly improve and provide a better experience. We sincerely hope that you will give us another chance to showcase our true hospitality and provide you with a memorable dining experience. Best Regards, Parikshit Singh Hotel General Manager The LaLiT Grand Palace Srinagar