The property boasts a fantastic location near Dal Lake, offering easy access to local attractions. Guests rave about the friendly and courteous staff, who provide attentive service. Many reviews highlight the delicious food and warm hospitality, with traditional Kashmiri dishes receiving special mentions. The ambiance is praised, along with beautifully maintained clean rooms that offer great views. While some rooms are noted to be on the smaller side, the overall positive experiences with service and location stand out.