The property offers a unique houseboat experience with beautiful views of Dal Lake and a cozy atmosphere. Guests appreciated the supportive staff and good hospitality, particularly highlighting the caretaker's responsiveness. However, common complaints include additional charges for heating and poor food quality. Some experienced issues with room availability and cleanliness, with several noting discrepancies between promotional images and actual accommodations. Expect a mix of local charm and traditional comfort, but be mindful of potential service inconsistencies.