Hyatt Place London City East

Location was really great but hotel was nothing like what you'd expect from a Hyatt. Service was mediocre at best. Once I asked for water they asked me to come and collect from reception. Breakfast selection is terrible. But property is quite good and well placed, at walking distance from popular tourist destinations in London and 2 mins walk from bus stand and 3 mins walk from underground.

Food did not try, AC was not working in the room and despite complaint did not get fixed. No support on cutlery for room delivery it was just not that great.

Staff was co operative and helpful , Rooms are clean and spacious . But area is not safe for tourists specially in the evening hours it’s dangerous to walk on that area .

Excellent property. warm n friendly staff. Rooms are also spacious. stayed here for 3 nights. Felt like home. Will definitely come back

Property location is very comfortable and located near by bus station and tube station. Good restaurants near by property. Checkin process was smooth and quick. Room size is small and compact for a couple. Decent english breakfast was provided. Hello

Hotel is not providing even a single bottle of water and charging for it. Moreover, i had a paid booking but at checkout they charged for some night charges which are not explained.

Comfortable stay, close to many eateries, close to both aldgate east and white-chapel stations. Staff were very courteous, rooms were spacious enough. Special mention on nimisha at reception who helped us with a lot of information about our moving around!

Location of hotel was very close to underground train aldgate east station. Bus stop was just outside hotel. Starbucks was inside hotel building. Tesco express is just 2 buildings away. Rooms were nice & enough spacious as per london. Rooftops bar is fantastic with spectacular views of city skyline. Buffet was decent but not enough vegetarian options. Overall its a good option in central london

Location of hotel was great. Good connectivity with tube. Rooms were neat and clean. Staff were supportive. Great options in breakfast. Overall very good hotel for stay.

Hotel location was good. Breakfast options were superb. Room was neat and clean. Staff was fantastic. Overall stay was great.

It was a great stay. It's located near to aldgate est station which has an access to most of the tourist places. With amazing supportive staff we really enjoyed our stay at hyatt.

All the staff were really great and kind to us. City center places are close to our place. Just 2 or 3 station away and we are in city center

Overall would give it a average rating. Would recommend to book it if you are getting a deal value and would suggest not to spend more as the facilities provided were average.

The location is great as everything is nearby, from bus or tube station to daily need store or restaurants. The overall hospitality was good. If anything, the rooms were too small, but that’s what you expect in central london.