The Chilli Patong Beach Hotel - Near Beach Road

The Chilli Patong Beach Hotel - Near Beach Road has replied on Sat Jul 22 11:54:50 IST 2023

Dear Mayur, We are disappointed to hear about your unsatisfactory experience at The Chilli Patong Beach Hotel. We will promptly address this matter to ensure that such issues are rectified for the benefit of future guests. Regarding the lack of room facilities and a swimming pool, while we aim to communicate our amenities clearly, we understand that there may have been a misunderstanding. We will take your feedback into account to improve our communication and better manage guest expectations. Your comments have been shared with our management team, and we assure you that we will take appropriate measures to address the issues you raised. We sincerely hope to have the chance to welcome you back in the future. Sincerely,

The Chilli Patong Beach Hotel - Near Beach Road has replied on Sat Jul 22 11:56:59 IST 2023

Dear Pratyush, Thank you for choosing The Chilli Patong Beach Hotel for your stay in Phuket. We appreciate your kind words about our superb location, which is indeed a great advantage for exploring the lively atmosphere of the main Bangla street and nearby shopping centers. It's great to hear that you enjoyed the evening Pub crawl, as it's an excellent way to make new connections, experience the local nightlife, and create unforgettable memories during your stay. We would be thrilled to have the opportunity to welcome you back for another enjoyable stay. Best regards,

The Chilli Patong Beach Hotel - Near Beach Road has replied on Sat Jul 22 12:04:41 IST 2023

Dear Mohammad, Thank you for choosing to stay at The Chilli Patong Beach Hotel, and we appreciate you taking the time to share your feedback with us. We genuinely value your feedback, as it helps us identify areas for improvement and deliver a better experience for our guests. Your satisfaction is our top priority, and we assure you that we will take appropriate measures to address the issues you raised. We hope to see you again soon. Best regards,

The Chilli Patong Beach Hotel - Near Beach Road has replied on Sat Jul 22 12:13:12 IST 2023

Dear Kevin, Thank you for choosing to stay at The Chilli Patong Beach Hotel, and we appreciate you taking the time to share your feedback with us. We are disappointed for any inconvenience you experienced with the restrooms. Our guests' comfort is of the utmost importance to us, and we take matters of cleanliness and maintenance very seriously. Rest assured that your feedback will be shared with our team, and we will promptly address the restroom issue to ensure a more pleasant experience for all our guests. We would be delighted to have the opportunity to welcome you back. Best regards,