Four Points by Sheraton Bangkok Ploenchit

I have stayed at this hotel before and the hotel service and housekeeping is amazing and Hotel staff behaviour is very good

Easy access to buts metro, nice location, comfortable rooms just need to improve service for breakfast

Location is good but i dint get what i booked i have booked a room for 4 people and i pad for 4 people. But they refused to give 4 beds again i have to pay 5000 extra for the 4th bed. And even the breakfast also is not at all good.

Location and rooms and facilities

Horrible service. Rude bell boy(nine) is his name charger sockets not proper. Tv as small as a monitor. With loose visible wires. Steam room not operating. Wouldn't recommend anyone to stay here.

Location is very good. Right next to bts. But people are rude. During the breakfast, we asked for vegetarian noodles as there were only non-veg noodles available. The manager at restaurant reacted as if we had asked for million dollars from her. She said no to my wife for noodles. The check-in area is really small and super crowded.

Great stay. Right next to the buts station. Clean room and excellent location. Food was decent too.

Good familiar staff. Great buffet also for vegetarian peoples. Neat and clean need some more lights in room and also need toiletry i team more in bathroom

Good hotel great location only problem is dimly lit rooms and small bathrooms

Very convenient location. Room is very clean. Had bad wifi connection but they provided another wifi quickly and worked well

There are almost half a dozen novotel hotels in the sukhumvit area in bangkok and this is the one in front of the ploenchit sky-train station. The checking in took more than 5 minutes though i had arrived at around 3pm and hardly any other guests were checking in. Though i had paid the full amount in advance, i had to deposit another 2000 thb at the check-in counter. I had a superior room which was spacious and had all amenities such as a flat screen tv, centralised ac, toiletries, an ironing board with iron box, working desk and chair, a safety locker, electric kettle with tea, coffee, cream and sugar, a couple of night gowns and a pair of room chappals. The wifi was fast and steady, tv had only a couple of english channels such as axon and bbc news. The down side was there was a lot of dust on the phone and the av connecting points below the tv and i could find it even on the night stand and the breakfast table. The breakfast was not so great - either for me who is a vegetarian and even for my colleagues from israel and singapore who were non-vegetarian. Along with the selection of the vegetarian, the overall quality of food also can be better. I used the laundry service which was quick and satisfactory. The coffee shop below had sandwiches and coffee which were palatable. In the evening, there is a live performance by local bands in the outdoor cafe which drew a lot of westerners who were not necessarily staying in the hotel. The checking out took a lot of time. Overall i'm disappointed with my first novotel experience and i'm sure i will stay somewhere else the next time.

Right next to a BTS station and convenient to go anywhere and just few stops to the central bangkok malls.

Its a decent property. But not very good. I had problems with ac

Hotel is verify good and in very good location.

The management must start hiring more people. The number of staffers were too less for the number of guests. The management has to look into the issue. Only two people were at the reception for check-in and check-out delays the whole process. Room service was poor too.

Too crowded place. BTS Station makes it slightly noisy. Rest everything is fine

The hotel is neat and tidy with good ambiance. The staff is very helpful and in fact the stay was very comfortable.

Ideal for business travelers, skip the breakfast as doesn’t have much options for breakfast, centrally located, Siam and central world mall only 5 mins by BTS.

The stay was good. The shower curtain was broken in operation but they immediately got the room changed and sent us a complementary fruit bawl. Overall it was a good experience.

Good location, but not kid-friendly. Hotel lacks English speaking concierge.