Hotel Chalet Swiss

Everything was excellent , location and hotel and everyone was helpful. There cab be some improvements in the breakfast.

Best stay. Amazing staff. Beautiful property. Very close to the station. 500m. Walkable. Amazing service

Good hotel not far from Interlaken West, decent breakfast options, great view of the mountain peaks from the room

The stay was average, it was 10 minutes walk from Interlaken OST station. It is better to take a cab than to walk with luggage. The hotel staff is good, however breakfast menu was limited and there were no dinner options. There are restaurants at West station and on the way but the one needs to be reserved. Or you can speak to the hotel staff and they can recommend a restaurant where you may get a table. The hotel allows you to bring food and warm it in the microwave which was very helpful. They even gave plates and cutleries to in room which was helpful.

Excellent fabulous property , with scenic mesmerizing viewa of Swiss Alpa from our balcony, breakfast had wide range of options and was good. Staff was too much cooperative and friendly , smooth check in and out process.

A very beautiful swiss chalet with all modern comforts and amenities and great swiss food with a great view of snow capped mountains all around.

Chalet swiss is located in unterseen sestrase area, 10 minutes by walking u can reach interlaken west. Also well connected to interlaken west by bus (every 10 minutes. The hotel was right in front of the bus stand, it was very helpful as i was carrying luggage. Check in and check out process was smooth. Reception people are very friendly and welcoming, they have a free luggage storage area, which was very useful for us on the final day of check out. Room size is very good for swiss standards. They have a kettle in the room itself which was a big plus. The room doesn't have ac, i don't think we will need one in switzerland. They provide a table fan just in case if u feel hot. Complimentary breakfast was standard swiss breakfast with breads and cheese and salad and fruits and ham, chicken. Me and my wife particularly liked the fruit yoghurt and scrambled egg which was very tasty. Overall a good stay, definitely will consider staying here again

Good service, very cooperative, friendly Can add variety in breakfast.

An average stay with very limited options for vegans.

A great place to stay with friends, family or couple.

We stayed two nights and stay was good and comfortable. Hotel is walk-able from Interlaken west. Lift available. Rooms were clean and big enough for two adults and kid. Breakfast was nice. Most important I my thankful to front desk staff as they helped me a lot as we met with a small injury and they cooperated and helped a lot. Overall nice stay and recommended.
Nice location, nice decoration and clean room.

The tall lady with glasses at the front desk isn't very kind .. Others are fine and nice .. Location is good .. Breakfast is decent and minimal .. Overall its decent .. 10 min Walkable distance from the Main train station and a bus stop is just a block away ..

Its clean, staff is friendly, privacy for 4 people. Food was good. I stayed for one night, in swiss you explore swiss beauty than staying in the room, so 3star hotels are best. As most of the time you are out travelling. Swiss chalet gave me a warm welcome accommodated my 17years old daughter without prior reservation

3 star hotel, minimal services. Awesome location. Please get rooms in the front building. Breakfast doesn't have much variety. Stayed at old building, the rooms don't have a sound proof system but are nice and spacious considering European standards.

Decent place to stay in Interlaken, they have pool and sauna, good food, limited variety breakfast, staff understand English very well and very much helpful, I booked hotel room mistakenly in wrong dates and they went out of the way and gave me room immediately, they were helpful to share all information about the place, travelling, activities and they give free travel pass for local transport till you stay in hotel. Staying there was nice experience. Will stay again when I go to Interlaken.

We found the lady at the reception to be extremely discourteous and unwilling to respond to queries. Any request for facilities such as microwaving of food were denied in a very rude manner. The guy who took over from the lady was a lot better, but again, he would not entertain any requests for having our food microwaved in their kitchen in spite of us explaining our difficulty in accessing vegetarian food. Location and room were fine, otherwise.