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About Grand Hotel Hermitage
check-in 2 PM | check-out 11 AM
Property Location Located in Rome (Parioli), Grand Hotel Hermitage is within a 10-minute drive of Villa Borghese and Borghese Gallery.
Property Location Located in Rome (Parioli), Grand Hotel Hermitage is within a 10-minute drive of Villa Borghese and Borghese Gallery. This 4-star hotel is 2.4 mi (3.8 km) from Trevi Fountain and 2.9 mi (4.7 km) from Colosseum.
Rooms Make yourself at home in one of the 116 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Amenities Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.
Dining Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Facilities offered in Grand Hotel Hermitage :
Business CenterTelevision in common areasPorter/bellhopIn-room accessibilityFree WiFiAirport transportation (surcharge)6+More Amenities
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Single Room in Grand Hotel Hermitage
Free toiletries,Room service (limited hours),Phone,Minibar,free wifi,Private bathroom,Daily housekee...pingMore
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 16 reviews
VERY GOOD 83 reviews
AVERAGE 122 reviews
POOR 132 reviews
TERRIBLE 185 reviews
Friends getaway Traveller
22 Apr 2018
Not so GRAND Hotel Hermitage
Omit the word Grand then this place might lessen the disappointment and expectations as it does not live up to the word GRAND. This place is considered okay if you are to be around the city for hours, it’s great to have a bed to lay on for sleep. The room is okay enough, however, the bathroom’s door is broken so they might as well do something about it. Also, the aircon is not working at all. Thank you for the season’s temperature of 11-23 °C that covered up the heat of the room. I would’ve rated it 2, but the staffs are hospitable enough, so I gave plus 1 to it. Also, for this hotel, the breakfast spread is a great cover up as well. I loved their croissant.
Solo travel Traveller
20 Oct 2017
It is not a 4 star hotel.with an optimistic view i can say it is a 2 star hotel.very very old rooms without any facility.impolite stuff.very far from airport and city center.it is aweful place.breakfast not good.i think they shoul destroy this hotel and build it again.
18 Oct 2017
Tour Group w/ Children
Recent stay at Grand Heritage as part of an American Tour Group. We did not select this hotel, the tour group did. It is definitely what I would call a value basic hotel bordering on hostel. Location is far away from City Center and requires transportation. It is not on a public transportation route. Our buses let us off/on each day adjacent to the nearby park on the hill. Walking by the Army men with machine guns to get to the hotel down the street was a bit disturbing, even for this retired Army spouse. It was explained that high level govt. officials lived nearby (in this nice neighborhood) and that was the reason for the security. The desk staff seemed to get exasperated when we did not understand Italian and sternly berated our friend that could not figure out the hotel safe, located at the desk. There is hotel security that stands outside (not a bellman). The 2 elevators are VERY small and only hold one room of guests at a time. There are 8 floors above ground and several below (with confusing steps to the breakfast room and floors below). Although there is a huge dining room, they only serve the basic European continental breakfast, no other meals or room-service. This hotel does not have any vending machines and there are no food or drink options in the evening/night after the store and cafe down the street close (closed when we left and returned every day, so not helpful). SOME rooms have mini fridges stocked with sodas and cheap alcohol beverages that can be purchased at a significant markup. The room décor is VERY dated and basic. Mattresses are typical basic European, no springs, futon twin bed style, very uncomfortable. Outlet covers were broken and electrical parts were exposed. Very unsafe. From the consensus of our group, most showers were very small (cant turn around) and there was never more than 1 minute of hot water. Several rooms had problems with toilets not flushing at all and it took them 3 days to offer another room after they supposedly fixed it (but did not). When we arrived there was black hair around the toilet and a layer of dust on the tables in the room. The one bright spot for this hotel was the roof top terrace with great city views. Nothing posh, but great views. This hotel is not equipped for persons with disabilities. Pretty sure the 4 stars on other sites is their own rating!!! Would never recommend staying here or returning myself.
Friends getaway Traveller
13 Sep 2017
great disappointment for a 4 s....
we arrived at the Hermitage hotel straight from the airport, the hotel is located 45 minutes away from Rome central by bus. if you search for hotels near Rome city center the first hotel will appear is this although am not sure why. in any case, we dropped off our bags and went out because it was too early to check in. we came back around 9 pm, the host on the counter was having a cigarette and a discussion with someone outside, we made sure that he knew that we arrived but he continued his cigarette and his chat and kept us waiting.
we took the key and went up to the room, to be surprised by something that is less than a one-star hostel. the room smelled like old carpets that have never been washed , there was no bottle of water, no tissue paper in the room, the mattress was harder than rock, and there was a big picture of the holy marry above the bed, the last time I checked, hotels should not enforce religious figures or ideas of any sorts on their guests. the bathroom was a disaster, the towel was above the toilet so when you flush all splatter over them, barely a bar of soap and when taking a shower in the back a douche all water went out and spread through the floor. this is a supposedly 4 stars hotel that we paid 95 euros for, and it was a disaster.
I asked the front desk if I can have coffee in my room, it was around 9:15 pm, he said that I have to wait till the morning because they have none now.
the breakfast was like eating at a boarding school, pastry was stale and no variety whatsoever.
28 Aug 2017
We came over from Luton airport for are 25th wedding anniversary we did read the reviews before we came and we did try to rebook we could not how ever what a mistake I can not say how bad this hotel is aircon does not work fridge does not work no hot water the breakfast is just a joke please avoid this place it's filthy dirty avoid at all cost you have been warned.