SOFITEL MARSEILLE VIEUX PORT, Marseille @INR 5170 OFF ( ̶1̶7̶9̶3̶4̶ ) Best Offers on SOFITEL MARSEILLE VIEUX PORT, Marseille

About SOFITEL MARSEILLE VIEUX PORT

check-in 12 PM | check-out 12 PM

Facilities offered in SOFITEL MARSEILLE VIEUX PORT :

Hotel Facilities

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Including Meal(s)
Free Cancellation

SUPERIOR ROOM - 1 double bed, access to the fitness room and So Spa in SOFITEL MARSEILLE VIEUX PORT

Room Image

Room Only

Non Refundable

17,934

12,764

Per Night

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Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Non Refundable

19,631

15,188

Per Night

Book Now

Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only

Free Cancellation before 25-Dec-2018 06:00 PM IST

17,934

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Free Cancellation before 25-Dec-2018 06:00 PM IST

19,631

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

2 more tariffs available

LUXURY ROOM - Beautiful view of the Old Port, 1 double bed, access to fitness room and So Spa in SOFITEL MARSEILLE VIEUX PORT

Room Image

Room Only

Non Refundable

25,852

20,681

Per Night

Book Now

Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Non Refundable

27,548

23,105

Per Night

Book Now

Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only

Free Cancellation before 25-Dec-2018 06:00 PM IST

25,852

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Free Cancellation before 25-Dec-2018 06:00 PM IST

27,548

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

2 more tariffs available

LUXURY TERRACE ROOM - Beautiful Old Port view,1 double bed, access to fitness room and So Spa in SOFITEL MARSEILLE VIEUX PORT

Room Image

Room Only

Non Refundable

29,084

23,913

Per Night

Book Now

Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Non Refundable

30,780

26,337

Per Night

Book Now

Booking Policy

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Room Only

Free Cancellation before 25-Dec-2018 06:00 PM IST

29,084

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Breakfast

Free Cancellation before 25-Dec-2018 06:00 PM IST

30,780

Per Night

Book Now

Booking Policy

BOOKING POLICY

Free Cancellation (100% refund) if you cancel this booking before 2018-12-25 18:00:00 (destination time). Cancellations made after 2018-12-25 18:00:00 (destination time) will be subject to a hotel fee equal to the booking amount for 1.0 night(s). Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

If you choose to make a booking by paying ₹ 1 now (this facility is only available on payments made via credit card), we will deduct remaining amount from your card on 06:00 AM, 24 Dec, 2018.

INCLUSIONS

2 more tariffs available

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SOFITEL MARSEILLE VIEUX PORT Hotel policies

Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.52495 Reviews

EXCELLENT 1472 reviews

VERY GOOD 646 reviews

AVERAGE 243 reviews

POOR 80 reviews

TERRIBLE 54 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

David Michael S

Couples Traveller

25 May 2018

Disappointing Sofitel (again)

My wife and I did an overnight trip from the house we're staying in Avignon to Marseille. After reading Trip Advisor reviews, we booked a suite at the Sfitel in the old port area of Marseille for ~Eur1000 or about the sqme one would pay to stay at an Aman Resorts property. There were a fe very good things but the balance over just a one night stay was that we'd not recommend this to nayone who is used to paying top dollar but also receiving top service, this is just top dollar, not top service. what went well: 1. Gorgeous view from our bedroom and living room over the old port. Reall nice as you can see from photo. Unusually, we had windows that opened so we enjoy the breeze and sounds of the city too 2. We were keen to have drinks at the rooftop bar and went there right when it opened at 5pm. Wehad a pleasant time - seated one floor up from our room with same view, pretty good and friendly service with very jolly barman. The lady server even helped us with some touristy questions we had. 3. Though small, well equipped and quiet gym open 24/7 with plemty of natural light. 4. Room service was prompt and food was OK, nothing special but not bad. what could be improved (as I have already shares with the GM Paul Barthe to give him the opportunity to address) 1. When we arrived ro checkin, although there were three ladies behind the counter, none of them checked us in. The one who noticed us seemed to be a trainee and gestured to the lady in the middle who was too busy talking with her collegaue to help me. 2. I left the reception to pick up somehting from our car parked in the extremely tightly packed garage under the hotel and by the time I returned, tne staff was ale to pay some attention to a customer. After checking us in though, the lady asked us to wiat so someone from Guest Relations could escort us to our room.I asked for the key and explained after wiating omce for the staff, I wasnt interste din waiting yet again. 3. About an hour after we checked in, a large man on staff cam einto our room. No knock. No shouted 'is anyone here?' He just barged into the room. He was bringng us champagne and some sweet snacks. Appreciate the thought, not so sure barging into guests rooms is the way to go though. 4. Soon discovered we were given two room keys but one didnt work 5. Although BBC Wold listed as channel on both the TV in the living room and the TV in the bedroom, it was inaccesible on both TVs 6. Prior to checking in, my assistant had emailed a document for me to sign. She had received confirmation from a man on stfaf that it would be printed and handed to me upon checkin. It wasnt. Nor was it delivreed to my room overnight. When I gave my assistant the feedbcak that I was still waiting for the document, she agian contacted the hotel and was told by the lasy at reception that she couldnt access the email until after 0900. Now the document did show up when J came back from gym about 0800ish so remain unclear about this lapse of service. 7. I emailed and sent a message to the hotel GM Paul Barthe while I was working out in the gym. I did receive a response but it was underwhelming, asking more details about when the email was sent. Not what I would call attention to cutsomer service. I know if I wasted Even more of my clients' time than I alreday had by asking them to help me solve poor service problems, they would quite correctly tell me to get stuffed! Over the years, we've had some pretty good experiences at Sofitels, e.g., Manila, Fes in Morocco, St James in London, but recently have had two very poor experiences at the Sofitel in Auckland that resulted in the GM discounting our group's stay by AUD$5000 and now again a poor experience in Marseille. One wonders whether Sofitel sr mgt has lost the plot? Lesson learned for me is to avoid Sofitel's for a while and discount the positive reviews I read. Perhaps they are from people who have low service expectations? Photos of non working TV in gym and suite and views from our room (619) and the Dantes rooftop bar

Bringabong

Business Traveller

14 May 2018

Nowhere near 5 stars

If this hotel has 5 stars, my garden shed has 7 stars. Decor in the room is boring, tired and unimaginative. Scratches all over the walls and ceilings, damaged furniture, only single curtains, a "desk" that's only 30cm wide (doesn't even fit my laptop). It's a shambles, and should not rate higher than 3 stars, most of the staff barely speaks English. Do yourself a favour and stay elsewhere.

soulfulvegetarian

Solo travel Traveller

12 May 2018

Simply amazing- best service!!....

I stayed at this tastefully, beautiful hotel for 1 evening in May 2018. Upon arrival the concierge was able to assist me with a laptop charger that was particularly difficult to find as the pin plug is a South African spec. The room was avail on time. I received a map which I used to acquaint myself quickly Breakfast was amazing! Lots on offer if you are vegetarian or vegan. Be sure to make the chef aware that you are. I will return if I get the opportunity to go back to Marseille.

Marianne H

Family Traveller

03 May 2018

Outstanding Stay at a Standout....

Had a marvelous stay at the Sofitel. Our rooms were large, luxurious and each one had a balcony overlooking the port that was big enough to qualify as a terrace. Everyone we encountered from check-in to check-out was marvelous. Breakfast was the most impressive buffet we experienced in our almost three weeks worth of hotel breakfasts in Europe and the view was so gorgeous we sneaked in an after lunch snack just so that we could enjoy it again. Fabulous stay.

Judi Y

Couples Traveller

01 May 2018

Magical hotel

We had the pleasure of staying at this hotel for 4 nights last week and every moment from check in to checkout was pleasurable. The hotel is perched on a hill overlooking the Vieux Port and the views are spectacular. Our room was very comfortable - excellent size, very comfy bed, very clean and amazing views from our window. Every night our room was prepared for sleeping and the room fairy would leave the Bose player on playing classical music and a sweet on the pillow for each of us. Each morning was a pleasure breakfasting in the dining room or balcony overlooking the marina and Vieux Port. The breakfasts were amazing with a wide range of foods from fresh fruits, cold meats, fresh yoghurt, a good range of cheeses, breads and pastries to warm dishes such as sausage, scrambled egg and bacon. We were extremely well looked after by Xavier who tended to our needs and provided handy suggestions about places to see. He is one of the best waiters I’ve experienced. The other pleasurable place was the balcony off reception where guests would gather late afternoon for pre dinner drinks. Again, the waiters were excellent, making our stay a special experience. The hotel is a 10 minute ride to the Marseille station so is well located. Well done Sofitel Marseille

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About SOFITEL MARSEILLE VIEUX PORT

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SOFITEL MARSEILLE VIEUX PORT Hotel policies

Hotel Policy

User rating & reviews

Disappointing Sofitel (again)

Nowhere near 5 stars

Simply amazing- best service!!....

Outstanding Stay at a Standout....

Magical hotel

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