Somerset Haizhu Centre Guangzhou

Overall experience was fine. But, a critical issue is that the hotel hasn’t refunded the initial deposit amount. They charged me 500 rmb and confirmed that they have refunded and the amount should reflect in my account in 24-48 hours. But, the amount is still not reflecting. I want MMT team to help me on this one.

The location was good and easily identifiable. I was happy to see English speaking staff. In fact, being a serviced apartment, the inroom facilities were amazing and top-notch. The food buffet was good. But there could be improvement if they can at least mention the ingredients for the prepared food. Being a vegetarian, I could not try a lot of things. Also, though the food timing was till 10, even at 930, the food was getting cold, and couldn't even get a hot cup of tea or coffee. Overall, I would say a very good stay. Making above changes in food would make it an excellent stay.

Excellent stay , we all loved it. We took 3 rooms , it was absolutely amazing. Food was amazing as well , we stayed for 10 days and we have no issue with the breakfast. The location is in the center of the city ,and from reception you can directly go into hopson mall. And right cross the road you also have Wanda plaza. Along with that you have lots of restaurants and stuff. The had kitchen utilities, washing machine and Internals plugs. It’s a perfect international stay. I 200% recommend it.

Good hotel to stay with. Good quality of food, room size and services also best so worth for money will staying with them again. Provide shuttle bus for the canton fair which make your stay much comfortable.

Everything is up to mark here

The property is very well maintained, clean and professional. The location is excellent and hospitality is top notch. Only limitation is that the restaurant is only open for bf and no room service. However, the location makes up for that as it is next to a shopping mall and many restaurants. Overall and excellent stay and will certainly recommend it

Overall good, could be more better in terms of house keeping, front office could be improved, lack of knowledge