ibis Wien Mariahilf

Very genuine review. In two words Horrible and pathetic. Highly unprofessional staff..they state themselves as 3 star, whereas a basic hotel provides better hospitality and facility..the rooms are very tight and just raw..the bare minimum amenities like telephone, electric kettle , water bottles are nit even in room.though these things are mentioned in room while you book through MMT. And on asking they rudely said they do not provide these things in room..and their not on reception to listen the complaints as their job is to just do check in and check out formalities if someone want they can borrow kettle on extra deposit ..disgusting..i don’t know how they are running their hotel. So from me, if you don’t wanna get frustrated or spoil your mood on a trip, dont book it. Thank you!

Location is good from transport perspective,breakfast was ok , but Rooms n amenities were average.No intercom available, no tea/coffee

Locations amazing. There are two tram stations near the hotel which makes it very convenient for all the tourists. The staff at the reception are very nice and helpful. The rooms are good and have a good view as well.

Good location close to westbahnhoff and mariahlf stations. Efficient reception and housekeepng. Didn't try food though. Overall nice experience

Hi. Location was excellent near train connectivity. Staff very helpful. Stay was pleasant.

the restaurant staff was too rude and even denied breakfast for the infant and was so disrespectful

The room was clean and accessible from the train station. However, the key card used to stop working every time we left. We had to go back down to fix it. One crew member was pretty rude. We were packing our bags to check out, probably 20 mins past our check out time. He just barged in and asked to leave. We were leaving, they could have charged us some extra. But it left a distaste of the entire experience.

This property is located on the main road and is infront of tram station. My double bed room was well furnished having a attached toilet and bathroom. The breakfast was very nice. The room service guys were very prompt

Nice stay, staff was very helpful and friendly. Easy Access to all public transport … buffet breakfast was nice… all In all good experience

Good hotel with good public transport connectivity. Breakfast was good and staff was very kind. I could do early check in into the hotel after paying the charges.

Place is good. It is just the room service was missing that made my mood turn bad.

The location of the hotel is excellent! You get to access different lines of tram and underground trains within 5 minutes of walking. Check in was very smooth. Rooms were very small. Also, they did not provide any kettle or glass or tea/coffee sachets. Couple of lights did not work when we check in, but they fixed them in 30 minutes. We did not take breakfast, so cannot comment on it. Staffs were all very helpful.

Free WiFi available, which was a very important consideration for us. Location is excellent. The hotel is very close to Westbahnhof station which is linked to both the underground train system as well as with connectivity to places such as Salzburg and Budapest. We would have liked to have a kettle in the room with tea bags and milk powder. This was not available.

Nice location in the Vienna city. Good spacious rooms with all basic amenities, clean linen and helpful staff. Very well connected with Metro and Tram network. Direct line to Palace and International Bus Station. Recommended for stay in Vienna.

Good location. Helpful staff. Needs to provide soap, Shampoo and other necessities in toilet. Tea/coffee maker in room is a must. Must help the guests with luggage. Breakfast with more choices like Egg omelltte, fruit salad, must be added to menu.