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Aristocrat Apartments
19 Aubrey Street
SOLDOUT for the selected dates
Aristocrat Apartments photos (61)
52+
Aristocrat Apartments
19 Aubrey Street
- professional photos (61)
3.5
GOOD
About Aristocrat Apartments
check-in 2 PM | check-out 10 AM
Property Location
When you stay at Aristocrat Apartments in Surfers Paradise, you'll be near the beach, just steps from Surfers Paradise Beach and 14 minutes by foot from Cavill Avenue. This family-friendly apartment is 4.4 mi (7.1 km) from Sea World and 15.9 mi (25.5 km) from Warner Bros. Movie World.
Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This apartment also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.
Business, Other Amenities
Featured amenities include multilingual staff, laundry facilities, and an elevator (lift). Free self parking is available onsite.
Facilities offered in Aristocrat Apartments :
Hotel Facilities
Free Wi-fiTours/ticket assistanceFree self parkingSmoke-free propertyBarbecue grill(s)Total number of rooms - 30Children's poolBabysitting or childcare (surcharge)Number of floors - 17Fitness facilitiesLaundry facilitiesArcade/game roomElevator/liftFree parking nearbyIndoor poolMultilingual StaffGardenOutdoor PoolSauna
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Aristocrat Apartments Hotel policies
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 10 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
Read All Policies
Hotel Policy
The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.
It is mandatory for guests to present valid photo identification at the time of check-in.
In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.
The room tariff is inclusive of extra charges applicable for the children.
If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed
Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 10 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.
The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.
The room tariff is inclusive of charges for extra bed for adults.
For any update, User shall pay applicable cancellation/modification charges.
Modified bookings will be subject to availability and revised booking policy of the Hotel.
The cancellation/modification charges are standard and any waiver is on the hotel's discretion.
Number of modifications possible on a booking will be on the discretion of MakemyTrip.
Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.
Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 16 reviews
VERY GOOD 10 reviews
AVERAGE 11 reviews
POOR 4 reviews
TERRIBLE 6 reviews
C6234GJdavids
Couples Traveller
15 Jan 2018
Crap bed
Staff were friendly and helpful , complex facilities, pools , spa , 1/2 court tennis were great , garden and general surrounds were very tidy , stayed in 1 bedroom unit , unit was clean with renovated bathroom and kitchen.. only issue was the bed Very uncomfortable. Would stay again , but would request a better bed ...
elizabethbrande
Family Traveller
09 Jan 2018
Worst place I've stayed in the....
This was a very badly maintained property, which needs major repairs. I have attached a photo of the ensuite bathroom as an example. This is just part of the problem, the toilet roll holder was completely rusted, and the toilet seat had built on staining which can only be fixed by being replaced. The soap holders in both showers had been broken off and must have been thrown away. We had ordered two roll away beds which were not there on check-in. I went down to pay for them and was advised I had to pay a $200 security bond which was not mentioned at the time of booking. Not enough plates, glasses etc for the amount of people, and all dishes were dirty including baked on egg, meat residue etc. No scourer provided which is why I suppose the last people left food stuff on the crockery. I had to wash everything before we could use it (and yes I went out and bought a dish brush and scourer). BBQ only worked for half our stay and then was out of order and the majority of the time the front office was closed and only one of the two lifts worked. Very disappointed - don't waste your money staying here.
tmarques
Couples Traveller
22 Nov 2017
great holiday apartment
everything was clean, apartment and common areas. Facilities are good, both pools and barbecue area are great. Amazing ocean views from apartment balcony. Friendly and welcoming staff. would recommend to anyone.
victoriamichele66
Family Traveller
03 Oct 2016
Great Location
Stayed on the 4th floor in room 14 for 2 nights in a 2 bedroom appartment. Very spacious open plan kitchen, dining and living room area. Had a bit of a view of the ocean. Private wrap around balcony from main bedroom to living area, although only one chair and a table outside. Apartment was adequate taking into account the rating of the property. Lounge suite should be replaced as has seen better days but the bedding was clean and very comfortable. Foxtel channels were great. Cleanliness needs attention as when the sofa was accidentally moved back, there was some sort of drink residue on the floor and a couple of bottle tops from previous guests. Also, my daughter had a bath and there was black mould under the rim of the bath. Another area of concern was the dishwasher, we ate out while there but when I went to put the few dishes we had in the dishwasher on the last day, the smell upon opening it was very unpleasant and I think this may have been because the soap powder dispenser wouldn't close properly. On the plus side, short walk to the beach, Northciffe SLC at the bottom of the street and a very short walk to the tram. The heated indoor pool and spa was wonderful and we had it to ourselves on most visits. Free secure parking. Was disappointed to have reception knock on our door at 9:50am asking when we were leaving as they were full that night and wanted to service the room, (we were packed and ready to go, just waiting for the dishwasher to finish so as to leave everything clean), and then to be told at reception when dropping off the keys that they'd have to check the room before we left to make sure it was left in good condition. Never come across that before and was disappointing as I always ensure I leave the places I stay in a clean condition. Perhaps the front office staff need a little more training in customer service, otherwise a pleasant stay and would return for another visit.
Glenda23
Couples Traveller
20 May 2016
went for a 14 night stay have ....
we stayed on the 9th floor in room no ? on the broadbeach end very nice apartment lovely laided out even had a wine fridge only one problem the cleaning is not to a great standard cleaned it ourselves only one elevator working although they were working on the other reception lady Victoria really lovely and helpful the aristocrat is in a very good position tram only 2 minutes away surfers a lovely 15min walk fantastic surf club for meals and a good little block of shops next door for pizza roasts chips dairy alchol etc
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