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You are booking hotel for more than 30 days
Srinagar, Srinagar | 8 minutes walk to Dal Lake
15 Ratings, 7 Reviews
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Terrible Stay
The booking was of a 5 star property of premier grand mamta but the hotel staff made us stay in grand mamta which was hardly a 2 star property. The AC was not working and the staff was not compliant and the breakfast was not upto expectations.
Room: Premier Room
Platinum Grand Mamta
Dear Mr.Khan, We sincerely apologize for the inconvenience caused during your stay. Your booking was for our premier property, Platinum by The Grand Mamta, and we regret the miscommunication that led to your accommodation at a different unit. We’re also sorry to hear about the AC issue and that the breakfast didn’t meet expectations. Your feedback has been shared with the team for immediate review and action. If you’d like to discuss this further, please feel free to reach out to us Warm regards, Team Guest Relations Platinum by The Grand Mamta
Good Stay
Excellent hotel staff v friendly and v helpful food was also v nice
Room: Premier Room
Platinum Grand Mamta has replied on Sun Jul 13 14:12:57 IST 2025
Dear Guest, Thank you for your kind words! We’re thrilled to know you had a wonderful experience with our staff and enjoyed the food. Your appreciation truly motivates our team to keep delivering exceptional service. We look forward to welcoming you back to Platinum by The Grand Mamta soon! Warm regards, Team Guest Relations Platinum by The Grand Mamta
Average Stay
really disappointed with the TGM room services are very poor.The breakfast is also just OK..mostly repetitive.Although the staff is courteous but manpower is short.This property doesn't feel like 5 star.The price I paid for the room doesn't seem convincible.Its overpriced. I checked in the room which was shabby n old so I ask them to change which they did but for sure didn't like it as it shows up on their faces.
Room: Premier Room
Platinum Grand Mamta
Dear Guest, Thank you for your feedback. We truly regret that your experience did not meet expectations. While we’re glad you found our staff courteous, we sincerely apologize for the shortcomings in room service, breakfast variety, and overall comfort. Your concerns about room condition and value have been noted and shared with the management team for immediate review. We’re continuously working to improve, and your input helps us do better. If you'd like to share more, please contact us Warm regards, Team Guest Relations The Grand Mamta
Good Stay
The hotel has nice neat and clean rooms...the access road is although narrow ....Rooms were spacious and good...Staff was courteous....Although I was not provided with the complimentary benefits promised by MMT... I would say it's a bit overpriced...
Room: Premier Room
Platinum Grand Mamta has replied on Sun Jul 13 14:13:42 IST 2025
Dear Guest, Thank you for your kind words about our clean, spacious rooms and courteous staff. We're glad you had a comfortable stay overall. We regret the inconvenience caused regarding the complimentary benefits not received through MMT and will coordinate with them to avoid such issues in the future. Your feedback on pricing and road access is also noted for review. We hope to welcome you again with an even better experience. Warm regards, Team Guest Relations The Grand Mamta
Excellent Stay
very good property and nice behaviour of all the staffs and breakfast was also good, overall nice experience
Room: Premier Room
Platinum Grand Mamta has replied on Sun Jul 13 14:14:14 IST 2025
Dear Guest, Thank you for your kind words! We’re glad you had a pleasant stay and enjoyed the property, staff hospitality, and breakfast. Your appreciation means a lot to us, and we look forward to welcoming you again at The Grand Mamta. Warm regards, Team Guest Relations The Grand Mamta
THREE STAR HOTEL
good stay at hotel AMENITIES SHOULD BE MUCH BETTER ... AS A FIVE STAR HOTEL AMENITIES ARE LESS IT SHOULD ME MUCH BETTER
Room: Premier Room
Platinum Grand Mamta has replied on Sun Jul 13 14:14:34 IST 2025
Dear Guest, Thank you for staying with us and sharing your feedback. We're glad you had a good stay overall. We appreciate your honest comments regarding the amenities and understand your expectations from a 5-star property. Your feedback has been shared with the management team for immediate evaluation and improvement. We hope to welcome you again with an enhanced experience. Warm regards, Team Guest Relations Platinum by The Grand Mamta
Stayed there
Very nice experience in the room . The property was very good . The quality of food was also decent. A good experience if you find it for a reasonable price
Room: Premier Room
Platinum Grand Mamta has replied on Sun Jul 13 14:14:48 IST 2025
Dear Guest, Thank you for your kind feedback! We’re glad to know you had a nice experience, enjoyed the room, and found the property and food up to your expectations. We truly value your comments and hope to welcome you again for another comfortable and memorable stay. Warm regards, Team Guest Relations Platinum by The Grand Mamta
Srinagar
Gupkar Road
Srinagar
Gupkar Road
Srinagar
Srinagar
Near Main Gulmarg Market
Pahalgam
Near Main Gulmarg Market
Main Market
Main Market
Pahalgam
Nagbal
Near Main Gulmarg Market
Near Main Gulmarg Market
Near Main Gulmarg Market
Srinagar
Srinagar
Munawara Abad
Srinagar
Srinagar
Dal Lake
Nishat
Nishat
Shiv Pora Bund
Sonwar Bagh
Srinagar
Raj Bagh
Rajbagh
Srinagar
Shalimar Bagh
Shiv Pora Bund
Srinagar
Srinagar
Sonwar Bagh
Sonwar Bagh
Humhama
Srinagar
Dal Lake
Raj Bagh
Srinagar
Nagin Bagh
Srinagar
Nishat
Sonwar Bagh
Hyderpora
