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Review Of Hotel Metropolis Nearby Dal Lake0123401234

Srinagar, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    74 Ratings, 39 Reviews

    excellent
    34%
    very good
    32%
    average
    14%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 1
    • 5
    • 1
    • 2
    • 3
    • 5

    Rating Categories

    • Hospitality2.8
    • Facilities4.0
    • Food3.4
    • Room3.9
    • Cleanliness3.9
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the beautiful garden and excellent location near Dal Lake, perfect for leisurely walks. The property is noted for its cleanliness and polite staff, with some guests enjoying the ambiance. However, many reviews mention poor food quality and inconsistent service, with staff being overwhelmed at times. Overall, while the property has its charm, improvements in service and food variety are needed.

    Sort by:

    Positive first
    4.0

    Nice Stay near Dal Lake

    vivek m.solo

    I stayed just one night. The stay was vomfo6abf the staff was helpful and pleasant. Breakfast was good Water should be served with breakfast. Garden is beautiful. Hotel provides umbrella if you have to go out in the rain. Location is near Dal lake.

    Travel Month: Jul 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    saurabh m.loyalty-iconfamily

    The hotel staff was almost 3 to 4 persons only total and the service especially food preparation was not good. Otherwise hotel location is very good and hotel as such is ok but not worth more than rs 5000 per night and they are charging about 9000 rupees

    Travel Month: Nov 2024

    Room: Super Deluxe

    2.0

    Poor Stay

    anupama k.group

    Worst hotel. Service was so poor. Not at all worth the tariff they charge. Location is also not good

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    ankur m.loyalty-iconfamily

    It's a very neat and clean property, feels like a beautiful bunglow, excellent staff and service. Decent food and absolutely value for money.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Super Deluxe

    3.0

    Average Stay

    lalat m.loyalty-iconfamily

    Good stay and avg room facility but food is not of good taste. Food cost is high. Support staff are ok

    Travel Month: May 2024

    Room: Deluxe Room

    4.0

    Pleasant stay

    suminder.family

    Very nice hotel with helping staff. Located in the centre of srinagar just adjoining dal lake. Had a great and hassle free stay with my family. Room prices are bit high

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    • user photos
    2.0

    Bad experience

    satish k.family

    The hotel is not the worth the value it charged. It lacks the basic facilities even in the bathrooms there were no exhaust fans, no lift. Staff at the reception was very polite in saying no to everything. Veg food was medium but non veg was of good taste but attendant at the dining room mr. Hussain, rahil and javed were very cooperative and polite. We paid 3000- for drivers for night extra.

    Travel Month: Jun 2023

    Room: Super Deluxe

    Hotel Metropolis Nearby Dal Lake has replied on Fri Jun 23 11:44:19 IST 2023

    Dear Mr. Satish, Thanks for writing this we will surely try to improve our services better for future. As we don't have driver's room available here and this property is a small boutique property & on your request we have booked room for your driver in another property which was paid by you as per your commitment.

    3.0

    Average Stay

    tushar a.loyalty-icon

    1) food options very limited and not available even breakfast was only okay not great 2) very small property and over priced 3) location is very good / walkable dal lake

    Travel Month: Jun 2023

    Room: Super Deluxe

    5.0

    Excellent Stay

    somnath c.loyalty-iconcouple

    The stay was good, relaxing. The property is very beautiful and the staff are proactive. The food services were good.

    Travel Month: May 2023

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos
    1.0

    Horrible food, worst dining restaurant, bad behavior

    vijay k.family

    Horrible restaurant, worst service, bad behavior in hotel, small rooms.

    Travel Month: Apr 2023

    Room: Super Deluxe

    1.0

    Terrible Stay

    ravi.

    There was lot of noise at night

    Travel Month: Mar 2023

    Room: Deluxe Room

    5.0

    Excellent Stay

    gurmeher d.

    Me and my husband had a wonderful stay at hotel metropolis. The location of the hotel was perfect and cleanliness and hygiene was excellent. The view from the room was spectacular. It was at a walking distance from dal lake and the host was very polite and helpful. We felt very safe and comfortable contrary to the views people often have about srinagar

    Travel Month: Aug 2022

    Room: Super Deluxe

    1.0

    Very poor service

    nishank g.loyalty-iconfamily

    The staff was very rude. We asked to turn on the ac couple of times but they didn't on. Also there behavior was improper. Worst service, worst food, worst room condition

    Travel Month: Jul 2022

    Room: Super Deluxe

    4.0

    Good Stay

    ajay a.couple

    Location- good, near to dal lake( walkable) staff- nice food- lunch and dinner, need improvement. There were not much options

    Travel Month: Jul 2022

    Room: Super Deluxe

    2.0

    Location was in isolation

    swetana s.loyalty-iconfamily

    Location was very far from charming area of dal lake. This hotel was in non attractive side of dal lake. No liveliness in this hotel.

    Travel Month: Jun 2022

    Room: Deluxe Room

    4.0

    Overall good

    parminder s.loyalty-iconfamily

    Actually good property and location

    Travel Month: Jun 2022

    Room: Deluxe Room

    5.0

    Excellent hospitality

    prafull m.couple

    Clean neat rooms, very nice ambience, very polite staff

    Travel Month: Jun 2022

    Room: Super Deluxe

    3.0

    Good

    rajkumar d.loyalty-iconfamily

    Great location very poor service and bad sub staff poor food service with no choice in buffet breakfast

    Travel Month: May 2022

    Room: Deluxe Room

    3.0

    Good hotel but bad service

    trisita c.loyalty-iconfamily

    Location of the property was excellent. Far from the crowded area and the dal lake is in front of the hotel. Room was also good. But the service was so bad. There was no room services. Even we did not get 1cup of tea. We had to go the restaurant all the time. Food was ok. Not so good and the menu was same for days we stayed there.

    Travel Month: Apr 2022 (4-Night Stay)

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos
    4.0

    G

    vidyut a.couple

    The hotel is good but the interiors are a bit older than a seen in the pics. Service is great almost 5 stars.

    Travel Month: Mar 2022

    Room: Deluxe Room

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