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Review Of Hyatt Regency Kolkata0123401234

Salt Lake City, Kolkata | 6 minutes walk to Salt Lake Stadium

    User Rating & Reviews

    • everyone
    • couple
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    4.2
    Very Good

    2235 Ratings

    excellent
    54%
    very good
    25%
    average
    11%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3
    • 1
    • 3
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities4.3
    • Food4.3
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.1
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    Reviews Summary

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    This property offers an impressive blend of comfort, cleanliness, and exceptional service. Guests rave about the spacious, well-maintained rooms and a scrumptious breakfast spread. The staff is consistently praised for being courteous and attentive, ensuring a pleasant stay. Additionally, the location is convenient, providing easy access to various attractions. The swimming pool and gym facilities are well-kept, enhancing the overall experience. While some found the room service to be slow, the property remains a popular choice for both business and leisure travelers.

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    Positive first
    5.0

    Excellent Stay

    jayakrishnan s.solo

    Excellent Hospitality from Team Hyatt Kolkata even though they were fully booked due to Durga Pooja Festival

    Travel Month: Sep 2025

    Room: 1 King Bed

    4.0

    Good stay.

    kamalpreet l.solo

    Beautiful hotel, good location. The rooms are pretty and spacious and thankfully slightly different from the photocopies one always stays in. I found the staff to be very warm, courteous and eager to help. Food is special, and the waterfront cafe worth seeing. My only grudge: I couldn’t get a hotel cab for the airport (had to leave at 4am and I was alone) - this was a major bummer but then maybe I should have told them in advance. But I come away with memories of warmth of the staff and the luxury of the hotel. Would definitely choose to stay there again.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 2 Twin Beds

    3.0

    Average Stay

    rashmi.couple

    stay was good but the break fast buffet was average must improve more,spread should be more ,avoid repeating the daily menu

    Travel Month: Sep 2025

    Room: 1 King Bed

    5.0

    perfect stay in salt lake .with perfect vibes of salt lake stadium view

    bornali g.business

    Just as always i luv to stay in this place ,especially the fitness Center and recovery unit . The location is also very nice

    Travel Month: Sep 2025

    Room: 1 King Bed

    4.0

    Hyatt Kolkata

    rajeshwari p.couple

    It was a stay for a night to handle some shopping and meeting people in Kolkatta. They were gracious to offer me early check in on their own.

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    5.0

    Excellent Stay

    pooja s.solo

    I would like to rate 10/10 in hospitality. Spacious rooms with delicious food and humble staff. Awesome stay it was quite

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    4.0

    good property

    binay k.business

    By make my trip location salt lake is good& amenities good service good food is also very good good service very short time

    Travel Month: Sep 2025

    Room: 1 King Bed with Pool View

    5.0

    Excellent Stay

    debasish r.

    It was great the food and drinks were also great. The rooms were also big and spacious

    Travel Month: Sep 2025

    Room: 1 King Bed with Club Access

    5.0

    thanks for everythin

    sharmin t.family with 2 kids

    excellent stay at Hyatt Regency Kolkata . staff was very co operative . room was spacious . extra bed was provided . my kids enjoyed tge stay a lot .

    Travel Month: Sep 2025 (5-Night Stay)

    Room: 1 King Bed with Club Access

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    3.0

    Average Stay

    manoj c.business

    Service needs to be improved, it’s slow and dampens the overall experience of stay, would recommend if it’s available on the same dates go for ITC Royal Bengal.

    Travel Month: Sep 2025

    Room: 2 Twin Beds with Club Access

    1.0

    Miserable due to no Water Suppl

    dhruv b.solo

    Location , Amenities , food was all great & hospitality was also good . But it went pathetic when they were unable to restore water supply into the rooms & everywhere . It became very difficult to manage that scenario for our daily routine . it was a travel for work and we could have been there only in late night till breakfast and the situation was made horrible due to the issue . even later i learnt that it was a preplanned maintenance ans still became miserable . Since i entered in my room at late night 1130pm and till i checked out at 11am , it was all struggle and it ruined the schedule the next morning .

    Travel Month: Sep 2025

    Room: 2 Twin Beds

    4.0

    Good Stay

    surya k.solo

    pleasant stay, well behaviour of the staff s. The clinic view of the Hotel is beautiful. The food of this hotel is better. pleasant stay, well behaviour of the staff s. The clinic view of the Hotel is beautiful. The food at this hotel is better.

    Travel Month: Aug 2025

    Room: 2 Twin Beds

    4.0

    Good Stay

    shahid p.family with 2 kids

    Review: 1. Toilet door was not freely opening 2. ⁠ Health faucet placed at left side of seating pan which was inconvenient to use 3. ⁠Lift access with room key was in convenient for living with family 4. ⁠Food cost exorbitantly high w.r.t. quantity and quality 5. ⁠Swimming costumes are not available at pool side for lending General ambience and hospitality is good.

    Travel Month: Aug 2025

    Room: 2 Twin Beds

    5.0

    Excellent Stay

    bikash r.business

    Is very good hospitality I like food was good service also good and location nice I visit again super...

    Travel Month: Aug 2025

    Room: 1 King Bed

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    3.0

    Below expectation.

    aman j.couple

    I recently stayed at Hyatt Regency Kolkata and unfortunately faced some inconvenience during check-in. Despite arriving at 4:30 PM (well after the standard 3 PM check-in time), my room was not ready. After requesting another room, I had to wait an additional 30 minutes outside as the key card wasn’t working. I requested a complimentary dinner voucher considering the delays, but it was denied. However, I would like to appreciate Jyoti at the reception for her helpful attitude throughout the process.

    Travel Month: Aug 2025

    Room: 1 Kind Bed with Balcony

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    4.0

    bathroom shower issue was present . rest all was good .. may be breakfast o

    mohammed s.solo

    good but bathroom wasn't fully functional and had issues with shower operation. rest everything was good.

    Travel Month: Aug 2025

    Room: 2 Twin Beds

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    5.0

    Excellent Stay

    miles l.group

    I had a truly wonderful stay at the Hyatt. The hospitality and attention to detail from the staff made the experience special from start to finish. At breakfast, we were surprised with a complimentary cake — such a thoughtful gesture that really highlighted their commitment to making guests feel at home. A big thank you to Sandipan, Aishwar, Mujhaidul, Marful, Chayan, Anusri, and Aloke for their warmth, professionalism, and kindness throughout our stay. Each of them went above and beyond to ensure everything was perfect.

    Travel Month: Aug 2025

    Room: 1 King Bed

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    5.0

    Comfi hyaat stay

    mukesh j.couple

    All was 👌👌👌👌 Breakfast was well laid The staff was tooo courteous The room were spacious with bath tub to relax

    Travel Month: Aug 2025 (5-Night Stay)

    Room: 2 Twin Beds

    • user photos
    4.0

    Nice Sta

    bishal p.couple

    Our overall experience at the Hyatt Regency was fantastic. At the time of check-in we were warmly welcomed by a staff member named Utsav, who was pleasant to interact with. Also all the staff members were very helpful and attentive throughout our stay. The room was well-maintained and equipped with all necessary amenities. Their service was also commendable. We didn’t enjoyed the dinner much as some of the dishes didn’t met our expectations but the next day breakfast was excellent and truly appreciated. One minor disappointment was that we forgot to bring our swimming costumes and unfortunately there was no option to rent those costumes at the property. Both the indoor and outdoor areas of the hotel were extremely clean and well-kept. Our check-out process was smooth and hassle-free. I had accidentally left behind a watch cable in the room and reported it after reaching at my home. The team promptly located it and informed me. At the time of collecting that cable a staff member named Sourav was particularly helpful in handling this. In summary, it was a delightful stay and we look forward to visiting again.

    Travel Month: Aug 2025

    Room: 1 King Bed

    5.0

    Excellent Stay

    santosh.

    Property is Good food is okay location average facilities are okay

    Travel Month: Aug 2025

    Room: 2 Twin Beds with Club Access

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