Hotels in Kolkata

Unprofessional & Rude Staff. Guys please ensure that everything in your room is working once you enter your room. I was asked to pay Rs. 500 at the time of check out for Jetspray in my Washroom which was already damaged. The Housekeeping manager kept on saying that the Jet spray was in working condition before I checked in which was not true at all. I had a meeting & a flight to catch otherwise I would have taught them a lesson. Chicken biryani which I ordered for Rs. 420/- was not even worth Rs. 100. Overpriced food but food quality is below average.

I stayed for few days here and all the time We go for breakfast need to wait 10-15 minutes due to breakfast area is small not according to 4-5 star category . . Also the first day the hot milk with cornflakes was taken by us in which the milk was curdled which is a complete carelessness of the management. The first night we check inn the AC was making a big sound and later at 3 am management fixed it but still the sound was their but became less

Overall good experience, helpful staff, restaurant can be better, good WiFi

A very nice hotel with excellent hospitality and rooms. The food is exceptionally good, and the rooms very nice, though a bit small and cluttered . Location is very good, choose to the airport and lots of restuarants and a mall near by.

It's really a good value for money and a good hotel and will always recommend to my friends and family.

Big and clean room. Staff was very helpful. Location is also good near to all big shopping malls.

Good stay location and pastry shop was very reasonable. Just that rate should be little lesser.

The services were wonderful and I was taken care of in a very nice and friendly manner. It is a superb property and the staff are very cooperative and pro-active. The food was also very nice and sumptuous. Overall wonderful experience . . Fantastic property and stay. Keep it up!

A very good hotel with very good amenities. The only thing that concern me here is travelling to the city. This hotel is not around the city. It’s away from the city. But if you have own vehicle then it would good. Otherwise cab facility also provided by hotel. But it’s costly.

It was good. I loved the front Look of the Hotel. Its safe. Its friendly. Good ambient. Just. Wished there was gymn and swimming pool

Rude staff and need a retraining. Did not let my mother to freshen up for 10 minutes. Mr. Abdul the manager misbehaved with me and my mother. And it's a overpriced hotel not worth the tariff they charge. Breakfast substandard. Do not recommend at all. MMT should not recommend this hotel to customers. There are better hotel in lesser price.

This is the manger who don't have a sense to how to talk with the guest, while using Bath towel it will get some reddish colur from my spiritual band at hand so they have taken a charged of 900 rs for it while tilting me that it is hotel policy, it is off no use which can me simply washed out by washing even after taking charges they have not given towel to me and telling me that sir I can't give you because I have to keep a record for it So first at all it can be easliy get washed out while washing, even after it wont get out then when he take a charged from me then what is the use of it to keep the towel with him. Once you have taken the charges then that product is sold by you Why are you harassing such customer with such a simple issue I have my meeting lineup with my client I reached late there which gives me feel guilty for reaching in the meeting late. Just because of this fellow person who is not allowing me to leave hotel without making payment This all scenerio happened after checking out from hotel after settlement of all the extras bills Please make serious note on it and make action and give me apporiate response on it without fail as I am a frequent traveller of make my trip and wouldnt expect such things from this type of 5 star property like pride group Thanking you Regards.

It was 3rd class location and staff makes fool to customer . . Whole management system was rude They don't take care of any issue of customer Tv channels were not working as they never do recharges . A. C. Remote was not working at all. Overall rating is fir service & quality

I wrote a complaint, it was partially taken care of. Noisy air-conditioner. Staff would barge in without knocking. Bad food. Unclean bathroom. Had to make a noise to get it cleaned. Will not return.

They gave us a room which was not the same as when booked. Plus they tried to bill us much higher for soft drinks than displayed on the rate card. Extremely dirty lobbies. Definitely not what they displayed on MakeMyTrip

Average service but rooms are good and spacious. Staff behaviour is good in reception but bad in restaurant.

It was a decent stay, comfortable not sure if its value for money as the hotel is a business hotel and Rs. 8000-Rs. 9000/- is high considering its a very simple and functional hotel !!! The staff is courteous and due to its proximity to the airport, I am inclined to stay here at times !!!

Hotel is good, clean. But I reached morning 7 am but hotel check-in time was 12pm for that I was charged Rs 700 that too without receipt. But I had a flight early in the morning I checked out at 7 they packed me the breakfast which contained 1 banana 1 apple 1egg and a sandwich. Which was not up to expectation. I asked for breakfast on check in date as I did not want on check out date . But I was refused.

Best hotel for the price point, they even offer mini refrigerators. The price was very nice and accommodation was very good, room service was instant, even though the food was a little unsatisfactory. The whole trip was awesome and relaxing thanks to this hotel.

Awesome service and good food . I would have said excellent food but pan fried noodles doesn’t have much veggies

Staff is very courteous. Front desk team is very polite and speak sweetly with all customers.

Location is covered by street vendors so difficult to find out if your driving first time. Services are good. Food prices are too high in comparison of quality and quantity. 4star rating without swimming pool ?. Staff behavior is very polite and supporting.

Good place. Can recommend to anyone. Near to the airport. Clean and homely Staff. Restaurant is also good.

Good but not for 4 members, quite inside from the lake Mall. Good staff. Beside the temple good ambience.

Great food at the Pepper chino restaurant but the manger and staff behavior not good they barely know the courtesy to talk to guests.

Service is very good! Location is excellent! Ambience is good! Highly recommend it for a stay.