Hotels in Kolkata

Staff is very courteous. Front desk team is very polite and speak sweetly with all customers.

Location is very good ... Near to airport ... Complimentary airport drop was a fine one. Room is very small ... Over all OK for one night stay .. In the rate for room MMT must reduce as the room is very small ...

I had filed a complaint as I was not given room in the hotel and shifted late night to other hotel. I was refused to a confirmed booking . NEED FULL REFUND or I’ll go LEGAL.

Good place. Can recommend to anyone. Near to the airport. Clean and homely Staff. Restaurant is also good.

Service is very good! Location is excellent! Ambience is good! Highly recommend it for a stay.

Room was good but the room was not prepared before I come so I had to wait for sometime

I wrote a complaint, it was partially taken care of. Noisy air-conditioner. Staff would barge in without knocking. Bad food. Unclean bathroom. Had to make a noise to get it cleaned. Will not return.

Rude staff and need a retraining. Did not let my mother to freshen up for 10 minutes. Mr. Abdul the manager misbehaved with me and my mother. And it's a overpriced hotel not worth the tariff they charge. Breakfast substandard. Do not recommend at all. MMT should not recommend this hotel to customers. There are better hotel in lesser price.

The price Hotel charged to me is around 5000/- INR but the room facilities and other amenities are very poor. Even the towels, bed sheets are very old. You don’t expect a hotel charging around 5000/- in Kolkata At remote location to serve you like that. Won’t stay in this hotel ever again.

Nice hotel. They can improve their buffet dinner as also breakfast buffet. Service is good. Managers are hospitable. Ambience of room was good. Breakfast buffet mostly has chicken liver, they can change have fish fingers or chicken nuggets or any other chicken/fish appetizer. Not just chicken liver.

It's really a good value for money and a good hotel and will always recommend to my friends and family.

Hyatt is a good hotel at Kolkata. Although originally When I telephoned from Airport, to verify my booking, I was told that there is no booking in our name, as I had booked rooms through Make My trip and I was not having booking voucher handy. I had to take voucher from my office. At Jaipur and then I could get the things done.

Property is well Maintained and the service is excellent. Keep up with the Good Work. The Staff of the hotel Is very Courteous and helpful. Would like to Recommend this property to everyone visiting here must visit the Coffee Shop 363Degree it’s offera you more or less every kind Of Cuisine.

Unprofessional & Rude Staff. Guys please ensure that everything in your room is working once you enter your room. I was asked to pay Rs. 500 at the time of check out for Jetspray in my Washroom which was already damaged. The Housekeeping manager kept on saying that the Jet spray was in working condition before I checked in which was not true at all. I had a meeting & a flight to catch otherwise I would have taught them a lesson. Chicken biryani which I ordered for Rs. 420/- was not even worth Rs. 100. Overpriced food but food quality is below average.

Awesome service and good food . I would have said excellent food but pan fried noodles doesn’t have much veggies

Great food at the Pepper chino restaurant but the manger and staff behavior not good they barely know the courtesy to talk to guests.

Location is covered by street vendors so difficult to find out if your driving first time. Services are good. Food prices are too high in comparison of quality and quantity. 4star rating without swimming pool ?. Staff behavior is very polite and supporting.

It was good. I loved the front Look of the Hotel. Its safe. Its friendly. Good ambient. Just. Wished there was gymn and swimming pool

Very average room and services. Try only if you are travelling alone. We stayed only for 8 hrs. Didn't stay for night. It has good location but average room and services. Not recommended if you are staying for longer period.

Room is spacious and clear. Swimming pool is available if you have proper swimming attire. Food is not at all good . White Rice was smelling like rotten tomatoes, over priced. Very late service for any food service. 10 pc of cucumber worth Rs 100 :(. In my case, somehow my lunch came after 2 hours. WiFi worked hardly for 4 hours for 1GB limit only. Irritating part was when hotel staff starts calling from 8 Am morning for check out.

Hotel is good, clean. But I reached morning 7 am but hotel check-in time was 12pm for that I was charged Rs 700 that too without receipt. But I had a flight early in the morning I checked out at 7 they packed me the breakfast which contained 1 banana 1 apple 1egg and a sandwich. Which was not up to expectation. I asked for breakfast on check in date as I did not want on check out date . But I was refused.

Big and clean room. Staff was very helpful. Location is also good near to all big shopping malls.

It was a decent stay, comfortable not sure if its value for money as the hotel is a business hotel and Rs. 8000-Rs. 9000/- is high considering its a very simple and functional hotel !!! The staff is courteous and due to its proximity to the airport, I am inclined to stay here at times !!!

Standard rooms are not up to the mark. Service needs to be requested. Staff good and accommodative. Food a bit expensive though.