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Ballygunge, Kolkata
248 Ratings, 79 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property in Kolkata offers superb Bengali cuisine, cozy rooms, and a central location. Guests praise the friendly staff, delicious breakfast and dinner options, and the cleanliness of the rooms. The rooftop bar provides stunning views, while the spa and pool area offer a relaxing oasis. Some guests noted minor issues with services, but overall, the property provides a comfortable and enjoyable stay with top-notch hospitality.
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Good Stay
Stay was comfortable but I felt room was pretty small. Limited options in the Dinner Buffet, Breakfast was excellent!
Room: King Room
Good Stay
The hotel’s facilities are really good. The staff were polite and warm. We stayed on the 6th floor which was right below the roof top bar/club, we had sleepless nights. Loud music till 2AM and later the staff were dragging chairs. The AC’s throw was poor, so not a great experience there. This was our first time to Kolkata, there was travel desk service/facility and the front desk could not help with basic navigation of the touristy spots.
Room: King Room
Great Experience
My stay here was truly pleasant and comfortable. From the moment I arrived, I was greeted with warmth and hospitality, and I could see how friendly and cooperative the entire team was throughout my time here. I would especially like to mention Chef Billu, whose food was not only delicious but also prepared with great care and attention. A big thanks as well to Dolly and Swastik, who went out of their way to ensure that all my needs were taken care of with a smile. Their professionalism and kindness made my stay even more enjoyable. Overall, I deeply appreciate the effort and dedication shown by the entire staff. It’s this kind of service that leaves a lasting impression. Please keep up the excellent work!
Room: Twin Room
one of the best hotels in town
Amazing stay, superb staff, great interiors. And right in the middle of the city! One of kolkatas finest
Room: JUNIOR SUITE
Excellent Stay
The hotel is very central to South Kolkata. With excellent food, and service by the staff. We had a very pleasant stay.
Room: King Room
Excellent Stay
The food was outstanding , it was super delicious , chef neeraj and his team genuinely knew how to put up a show , they were on the top of their game , must visit whenever in Kolkata.
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:27:22 IST 2025
Dear Mr. Bishen, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
Excellent Stay
It was a nice property, though a bit inside the lanes. Clean, cool and comfortable place. Food was delicious. Service was good. Hospitable & cooperative staff. I would certainly like to stay there during my next visit to Calcutta.
Room: Twin Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:28:03 IST 2025
Dear Mr. Alam, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
Excellent Stay
The property is located in a very nice place .food was good . The room was clean the staff were codial
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:28:35 IST 2025
Dear Mr. Ahmed, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
Excellent Stay
Amazing location. Absolute pleasure for a business stay
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:25:31 IST 2025
Dear Mr. Prakash, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
Good Stay
I had a wonderful stay! The location was very convenient and easy to reach. The property was well-maintained with clean rooms and good facilities. The staff was polite and helpful throughout the stay. Food quality was decent too. Overall, it was a comfortable and pleasant experience—definitely recommend!
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:24:36 IST 2025
Dear Mr. Bisen, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
1ST TIME GUEST
GOOD QUALITY STAY WITH GOOD BEHAVIOR AND MAINTAINED PREMISSES AS WELL. IN ROOM DINING MENU CAN BE BETTER IN OVERALL. SOME RECEPTIONIST (I THINK) NOT UP TO THE MARK AS PER OTHER STANDARD BY THERE NATURE OF DOING THE DUTY. AND AS OUTSIDERS ARE ALOWED FOR THE ROOF TOP AND ITS QUITE BUSY, SO POOL ENTRANCE SHOULD BE SEPARATE. AND OUTSIDERS CUSTOMER CAN BE IN THERE OWN BEHAVIOR, BUT IT SHOULD NOT BE EFFECTED TO HOTEL STUFFS.N MAYT BE THEY ARE FREQUENT ROOF TOPER OR DAILY FINISHER, BUT ITS ABOUT THE BRAND REPUTATION. OTHER THAN I AM GIVING LONG COMMENT COZ I REALLY LIKE THE PREMISES. AND WISH TO VISIT AGAIN
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:23:55 IST 2025
Dear Mr. Maity, Thank you for taking the time to share your feedback about your recent stay at The Hyatt Centric Kolkata. Your kind words about the facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
The Best stay and awesome stay
Wow, the rooms and hotel is so beautiful, the food is wow with so many items at the breakfast and dinner too
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Aug 27 09:21:28 IST 2025
Dear Mr. Naidu, Thank you for taking the time to share your wonderful feedback about your recent stay at The Hyatt Centric Kolkata. We are delighted to hear that you had a positive experience with us. Your kind words about the services and facilities are greatly appreciated and have been shared with our entire team. It is always our aim to provide our guest with memorable and enjoyable stays, and your feedback serves as a great motivation for all of us. We look forward to welcoming you back to Hyatt Centric Kolkata in the near future. If there is anything we can assist you with to make your next stay even more comfortable please do not hesitate to let us know. Warm Regards Bidisha Biswas Rooms Division Manager The Hyatt Centric Ballygunge
Excellent Stay at HyAtt Centric
Excellent stay.Courteous Staff.Good Room service .Good breakfast.Calm and quiet place.no disturbance.
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Jul 16 11:49:30 IST 2025
Dear Mr. Laddha Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Rooms Division Manager
Average Stay
Room say was ok but not upto the standard of a 5 star hotel . Considering this i found the cost was on the higher side . The breakfast buffet was good but Dinner buffet is below average . I will recommend not to take Dinner or lunch buffet considering you will many options nearby itself . The location is very good and it is in the heart of the business centre . Places like park street , southclty mall and other key places are nearby itself .
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Wed Jul 16 11:50:23 IST 2025
Dear Mr. Sengupta, Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Rooms Division Manager
Excellent Stay and Food, refreshing ambiance. Service staff is supportive a
Nice Experience, rooms are decent, fresh, clean. Service staff is supportive and very caring, they welcomed well, concerned about everything along with rooms, dining, overall stay experience. Greeting nicely and asking for the feedback to improve.
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Sun Jun 22 09:26:26 IST 2025
Dear Ms. Gujarkar, Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Rooms Division Manager
Sweet and short, this time…
Great hospitality, helpful staff, delicious food. Good gymnasium and pool. Thankyou for a wonderful stay. ❤️
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Sat Jul 05 20:46:26 IST 2025
Dear Mr. Chatterjee, Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Rooms Division Manager
staycation
It was a nice experience all things were very well maintained and pool was very good food was also very nice
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Fri Jun 13 18:50:02 IST 2025
Dear Mr. Shadab Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Front Office Manager
real joy at joy of cit
excellent stay, cooperative staff, well mannered, awesome amenities, great services and finger licking food, love to visit again
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Thu Jun 12 22:49:57 IST 2025
Dear Mr. Prakash Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Front Office Manager
Mr. Aniket .. thnx for the super service
Aniket was the superior guy in the hotel.. very very supportive and helping with a decent behaviour.. he made us a very comfy stay
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Thu Jun 12 22:49:10 IST 2025
Dear Mr. Jhunjhunwala Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Front Office Manager
Excellent Stay
One of my best hotel experiences ever. An absolute MUST mention for each and every staff member of the hotel - one of the most professional and courteous team. It’s as if each one of them have one and only one objective - to make every guest’s stay an absolutely delightful experience. Fabulous spread of breakfast and simply sumptuous menu at the Call On restaurant. I look forward to many more of such experiences with you guys.
Room: King Room
Hyatt Centric Ballygunge Kolkata has replied on Thu May 29 10:17:28 IST 2025
Dear Mr. Mehrotra Thank you for choosing to stay at Hyatt Centric Ballygunge Kolkata and we appreciate your time to post feedback of your experience. Warm Regards, Bidisha Biswas Front Office Manager
New Town
In Uluberia
Kankurgachi
New Town
Bhowanipore
Tangra
Raypur
Uluberia
Taki
Orphuli
Dulki
Bantala
Bankra
Roychak
Dhulagori
Basirat
New Town
New Town
East Kolkata Township
Deshbandhu Nagar
New Town
New Market Area
Chinar Park
Vedic Village
New Town
Salt Lake City
New Town
Ballygunge
New Town
Entally
Ballygunge
Kankurgachi
Kasba
New Market Area
Haltu
Bhowanipore
