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Review Of HOTEL HUNGREE RETREAT0123401234

Upper Pelling, Pelling | 8 minutes walk to Pelling Shared Jeep Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.4
    Good

    59 Ratings, 40 Reviews

    excellent
    27%
    very good
    24%
    average
    24%
    poor
    10%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.3
    • Room3.0
    • Food3.3
    • Hospitality3.6
    • Value For Money3.1
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    Reviews Summary

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    Guests appreciate the friendly and caring staff, as well as the tasty food, especially breakfast. The property boasts a good location near Pelling, offering access to scenic views of Kanchenjunga. However, issues like malfunctioning TVs, inconsistent hot water supply, and poor food quality have been highlighted. Overall, while there are strengths, improvements in service and facilities are needed.

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    Positive first
    4.0

    Comfortable stay

    dennis m.family

    I stayed for 3 days with family and it was a comfortable stay. The reception people were helpful. Only the tv didn't work, otherwise everything was fine.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Premium Triple Room

    5.0

    One of the good experiences.

    bibekananda j.group

    I booked this for 2 nights and opted for the premium triple room with breakfast and dinner. Staff is very caring and the food provided by them was very homely. Just on the side lane of the football ground of upper pelling. Walkable distance to taxi stand.

    Travel Month: Aug 2023

    Room: Premium Triple Room

    HOTEL HUNGREE RETREAT has replied on Wed Aug 23 12:46:49 IST 2023

    Thanks for staying with us hope to see you again.

    5.0

    Excellent hotel for stay

    manoj k.family

    Excellent hospitality and room for stay. Food quality is very good. It was a nice stay. Behaviour of staff is very good.

    Travel Month: Jun 2023

    Room: Premium Double Room

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    HOTEL HUNGREE RETREAT has replied on Mon Jun 12 12:05:44 IST 2023

    Thanks for staying with us hope to see you again.

    3.0

    Openers were nice, good behaviour but electricity had a severe issue and food was not at from hotel they had to procure from outside and was delayed

    rathin d.group

    Overall average, behaviour was fantastic, food was to be procured from outside but breakfast arrangement aluparatha and sabji was good, electricity was a issue for get6 hot water. Deependra jo, bidhan and their family reception was too good

    Travel Month: May 2023

    Room: Premium Double Room

    HOTEL HUNGREE RETREAT has replied on Mon Jun 12 12:07:19 IST 2023

    Thanks for staying with us hope to see you again.

    2.0

    Poor Stay

    upasana b.group

    Food was unnecessarily expensive. The reception boy was never available. Also the reception boy booked us a car to gangtok when we requested a car to siliguri! we went to rangpo by that car! then we get to know that we're in wrong!

    Travel Month: May 2023

    Room: Premium Double Room

    3.0

    Not at all good view

    pradip k.couple

    It's terrible. Not at all good

    Travel Month: Mar 2023

    Room: Standard (Room At -2 Floor)

    3.0

    Not good

    saurabh r.family

    Not satisfied as it priced buy mmt

    Travel Month: Jun 2022

    Room: Premium Double Room

    3.0

    Good budget hotel with supportive staff but needs some improvement

    hirdaya n.family

    Clean bddget hotel with supportive staff. Bathroom is small. Tv was not working. Food was ok and priced well. Staff tries to help but infrastructure needs improvement.

    Travel Month: May 2022

    Room: Standard (Room At -2 Floor)

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    1.0

    Unheigenic

    richa g.loyalty-iconfamily

    Insects all over the room and bathroom

    Travel Month: May 2022

    Room: Premium Double Room

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    2.0

    Poor experience

    sudeb b.family

    No water at toilet for 1 hour. Very shabby. Not upto the mark.

    Travel Month: May 2022

    Room: Premium Double Room

    3.0

    Below average rating.

    rahul m.group

    Location is good. Food is below average in quality and supply. Kitchen hygiene is very poor. Safety standards is 2* tv is not working and telephone is not there in room.

    Travel Month: May 2022

    Room: Premium Double

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    1.0

    Pathetic service and hygiene

    parag k.family

    The hotel location is not convenient as single lane road approaches the property and there will be 10-15 minutes jam every time. The property doesn't have views at all and the people managing it are inexperienced. Food quality is very poor and kitchen is too unhygienic. Rooms are very small with no ventilation and stinks bad. Don't go by seeing the pics it's not at all that good. Don't go for it unless and until you don't have any other option. I have wasted by money and two nights. I booked for a room on second floor for better view but they gave me a room which is underground and whole first night there was no electricity at all and we had to bear with cold water in chilling weather. They call it 3 star property and they don't have a generator facility even. Very bad experience and deserves a money back.

    Travel Month: May 2022

    Room: Standard (Room At -2 Floor)

    HOTEL HUNGREE RETREAT has replied on Tue May 24 19:17:33 IST 2022

    Dear sir, please note that you had booked a standard room which is located in -2 floor from reception and this information is already given online in room description which appears before final booking confirmation page. Once you had booked a standard room how can we give you a higher category / higher level room in the same cost. There are higher category rooms available online which are located on higher floors. Request you not to misguide other guests with improper information.

    2.0

    Poor Stay

    mandeep d.family

    Except kitchen staff nothing is good in this hotel. Rooms are not justify as per its tariff. No generator service, not able to restore cable tv connection in my two night staying at the location.

    Travel Month: May 2022

    Room: Premium Double Room

    HOTEL HUNGREE RETREAT has replied on Mon May 23 13:18:57 IST 2022

    Dear sir, thank you for your feedback. Pelling being as isolated area with not much facilities available.

    1.0

    Poor rooms

    rajesh k.couple

    Poor rooms were provided. Rooms had poor bedsheet. Entire night the room was swept by cold air from outside. Deluxe room did not even have room heater.

    Travel Month: May 2022

    Room: Premium Double Room

    HOTEL HUNGREE RETREAT has replied on Tue May 24 19:32:02 IST 2022

    Dear sir, thank you for the feedback. Please note that room heaters are available on direct payment basis at the hotel. We will further improve to maintain the hotel.

    3.0

    review

    ritesh k.business

    Good location but not best for view kanchanjangha

    Travel Month: Apr 2022

    Room: Standard (Rooms at -2 Floor)

    4.0

    Pelling

    amitabh s.loyalty-iconfamily

    Beautiful place and good budgeted hotel

    Travel Month: Apr 2022

    Room: Standard (Rooms at -2 Floor)

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    2.0

    Don't stay for a minute

    soura b.family

    There is nothing in this hotel. 1. Water problem 2. Manager is not capable to do his job as a manager. 3. Some others breakfast given to us. 4. Bulb was not lightning. 5. Manager has entered in our room with 3other guys when we were not in the room without our permission. 6. Exhaust fan was not in the bathroom. 7. Tap of the basin was not working

    Travel Month: Apr 2022

    Room: Premium Double

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    4.0

    Pelling tour

    tapan k.family

    Their hospitality is very good and maintaine hygiene also.

    Travel Month: Mar 2022

    Room: Premium Double

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    4.0

    Good Stay

    suman d.family

    Good hotel, but food is expensive. Staff ar friendly

    Travel Month: Mar 2022

    Room: Premium Triple

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    1.0

    Pathetic

    harshit r.family

    The property is managed by the 3 teenager, when we are checking in, the room and bathroom was not cleaned, there was no provision of even tea, and they even not provided the toiletries as mentioned in mmt

    Travel Month: Dec 2021

    Room: Premium Triple

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