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Upper Pelling, Pelling | 8 minutes walk to Pelling Shared Jeep Stand
960 Ratings, 606 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts stunning views of the majestic Kanchenjunga right from the room's balcony, making it a fantastic choice for mountain lovers. Guests frequently appreciate the spacious, clean rooms and the friendly, helpful staff. The vegetarian food is often praised for its quality and homemade taste, although some mention limited options. Overall, the property's location in Upper Pelling is ideal for soaking in the natural beauty, making it perfect for a memorable getaway.
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Excellent Stay
Very good hotel, nit and clean. Water supply sufficient. Stuff behaviour is very good. I rate for this 5star
Room: Super Deluxe Mountain View with Balcony
Excellent Stay
very good experience good view from room room was clean all the amenities were provided food was good
Room: Super Deluxe Mountain View with Balcony
Terrible
Manager denied for a room availability, after 15 min discussion. He allocate a room. Later gives a wrong order. we asked for a Jain food ( no onion), and got an onion salad and sabji.
Room: Suite Room With Mountain View
Excellent Stay
First of all i like to appreciate the staff are very helpful and humble and food is very delicious and as per price is worth it. Mountain view from the hotel room is most beautiful scene
Room: Super Deluxe Mountain View with Balcony
awesome experience unexpectable views from hotel....
Staff was too good like family and behaviour was that much good, that nobody will feel uncomfortable and share the language experience
Room: Deluxe Ground View
stay with family at pelling
Hotel Sonamchen is located at a scenic location in upper pelling. it has large spacious rooms but the restaurant is non functional. They have limited menu and the wifi was also not working
Room: Suite Room With Mountain View
Excellent Stay
Ok
Room: Super Deluxe Mountain View with Balcony
Excellent Stay
Hotel rooms are very clean and the location with kanchanjunga view was awesome from room balcony..
Room: Super Deluxe Mountain View with Balcony
Jain Group Hotel Sonamchen
Dear Guest , Waking up to the Kanchenjunga from your balcony — now that’s the kind of morning we love to deliver! Thank you for noticing the cleanliness and care we put into our rooms. We believe a great stay starts with comfort and ends with a view that takes your breath away. Can’t wait to welcome you back for more serene sunrises and mountain magic! Warm wishes, Guest Relations Team
Good Stay
Good experience and excellent view of Kanchanjunga mountain at early morning but bedding is not comfortable.
Room: Super Deluxe Mountain View with Balcony
Jain Group Hotel Sonamchen
Dear Guest , Thank you for sharing your experience with us! We're so glad you enjoyed the breathtaking early morning view of Kanchenjunga — it's truly one of nature’s finest shows, and we're lucky to have a front-row seat. It means a lot to us that you had a good overall stay, and we hope to welcome you back again for more peaceful mornings in the mountains. Warm Regards, Guest Relations Team
Good Stay
property location is easily accessible. rooms are clean and the hill side view room is awesome view of kanchanjunga snow hills.
Room: Deluxe Ground View
Jain Group Hotel Sonamchen
Dear Guest , We truly appreciate your kind words. It’s wonderful to hear that you enjoyed the convenience of our location, the cleanliness of our rooms, and the breathtaking view of the snow-capped Kanchenjunga. Thank you for choosing us — we look forward to hosting you again. Warm Regards, Guest Relations Team
Good Stay
The hotel was good but the food was a little expensive
Room: Deluxe Ground View
Jain Group Hotel Sonamchen has replied on Sat Jul 05 12:34:09 IST 2025
Dear Guest , Thank you for your kind feedback! We're so glad you enjoyed your stay with us. It means a lot to know that our efforts to create a welcoming and comfortable environment made a positive impression. We hope to see you again soon for another great experience in the hills! Warm Regards, Guest Relations Team
Not a Peaceful place, Pure Veg, Jain Food restraun
Location is at upper pelling , they don't upgrade despite room being vaccant(complementry upgrade was offered in mmt package), staff is quite unwelcoming and ignorant, wifi doesn't work half the time during night, TV has only free to air channels(Appears as they can't afford recharges), For room service they never attend at first call, even after you go down to reception and ask for something , it would take an eternity to get to you. The only Plus point of this Hotel is that it has a Jain Restraunt and food served is good. But the kind of crowd comes here is mostly rowdy, you can't have peaceful time at this property, They didn't allowed a couple to cut cake in waiting area which was cleaner and have good ambience but compelled them to do that in Restraunt. They don't have party hall but allow party people to play loud till late night at the cost of peace of all other guests. During meal timing restraunt view is like a Dharmashala Langer, fully chaotic. So if you prefer jain like in our case , it is not a good reason to book in this hotel, there is another Pure Veg and Jain food servi g Restraunt in upper pelling. Based on my personal experience it is not a good place for any peaceful holiday. Rest is up to individuals taste and liking. Even MMT doesn't have any control over anything once you paid and checked in the property, they can give you mere 15 20% of amount in form of voucher which can't be clubbed with any other offer at time of another booking. It was kind of spoiled holiday for us
Room: Deluxe Ground View
Jain Group Hotel Sonamchen
Dear Guest, Thank you for taking the time to share your feedback. While we understand that every guest’s experience is subjective, the concerns you've raised are not reflective of the standard we consistently uphold. We take great pride in offering a seamless and comfortable stay, and it is quite unusual for us to receive complaints of this nature. Our team is trained to be attentive, courteous, and responsive, and we are known for maintaining a clean, well-managed environment that caters to a wide range of guests — many of whom return for exactly that reason. Room upgrades, service responsiveness, and guest satisfaction are priorities we take seriously, and any special requests are handled with care, depending on availability and circumstances. As for the atmosphere, we strive to balance a warm, welcoming vibe with peacefulness for all our guests, and we actively monitor such concerns to maintain harmony on the property. We're glad to hear that the Jain food served at our restaurant met your expectations, as it is one of the highlights we are proud of. We encourage open communication during the stay so that any issues can be promptly addresse. Warm Regards, Guest Relations Team
Good Stay
The rooms were spacious, clean and hygienic. The service was a little slow. Otherwise, everything was great.
Room: Suite Room With Mountain View
Jain Group Hotel Sonamchen
Dear Guest , Thank you for your kind words! We're so glad to hear you enjoyed the spacious, clean, and hygienic rooms — comfort and cleanliness are top priorities for us. It’s wonderful to know that overall, you had a great experience. We truly appreciate your support and look forward to welcoming you back for another relaxing stay in the hills! Warm regards, Guest Relations Team
Excellent Stay
Nice hotel n mountain view with nice hospitality n behaviour.... worthy
Room: Super Deluxe Mountain View with Balcony
Jain Group Hotel Sonamchen has replied on Tue Jul 08 13:03:15 IST 2025
Dear Guest, Thank you for your kind words! We're so glad you enjoyed the mountain views and felt welcomed by our team's hospitality. It means a lot to know you found your stay worthwhile. Looking forward to hosting you again! Warm Regards, Guest Relations Team
Poor Stay
The only good thing about the hotel was the view of snow clad mountains in the morning. Our bathroom had a nice big spider roaming around. The service was rude, they simply rang the doorbell at 7.30 in the morning demanding us to place the breakfast order, same thing in the evening. The hotel shut the front door, locked the shutters at 9.30pm when we were returning from dinner. It was completely unexpected and we had to find a back way in complete darkness. The hotel management was also evasive about some genuine date change request we made, saying they can't do anything, only MMT can etc. Eventually I had to pay for a whole extra night, because both MMT and the hotel kept putting the responsibility on each other.
Room: Super Deluxe Mountain View with Balcony
Excellent Stay
Yes…property was at very good location and staff was very helpful and food was delicious.
Room: Deluxe Ground View
Jain Group Hotel Sonamchen has replied on Tue Jul 08 13:05:05 IST 2025
Dear Guest , Thank you for your kind words! We're so glad you enjoyed the location, found our staff helpful, and loved the delicious food. Your satisfaction is our greatest reward, and we look forward to welcoming you back soon! Warm Regards, Guest Relations Team
Best Experience with Nice Room...
Nice Room....Good Room Service.....we got a room with awesome view of the Kanchenjunga range and a nice table seating
Room: Suite Room (Bonfire available on chargeable Basis)
Jain Group Hotel Sonamchen has replied on Tue Jul 08 13:13:03 IST 2025
Dear Guest , Thanks so much for your review! We’re thrilled that your room, service, and the breathtaking Kanchenjunga view met your expectations. We’d love to host you again soon! Warm Regards, Guest Relations Team
Excellent Stay
As host hotel staff was very polite and good. Food was very tasty and restaurant staff was also very good. Room was clean and kanchenjunga view was from room and balcony. Overall this is the best hotel in Pelling
Room: Deluxe Ground View (Bonfire available on chargeable Basis)
Jain Group Hotel Sonamchen has replied on Tue Jul 08 13:15:45 IST 2025
Dear Guest , It’s great to hear that you had such a positive experience with our staff, restaurant, and rooms. We’re proud to offer those breathtaking Kanchenjunga views, and your feedback means a lot. Thank you for choosing us! Warm Regards, Guest Relations Team
horrible at this rat
the room is very bad. color was not done on walls, water problem in morning from any tap forgot about warm water. Dinner was like Hostel Food.
Room: Deluxe Ground View (Bonfire available on chargeable Basis)
Jain Group Hotel Sonamchen has replied on Mon Jul 14 17:27:32 IST 2025
Dear Guest, Thank you for sharing your feedback. We truly value your insights and take them seriously as they help us improve. While we aim to provide a pleasant experience for every guest, we understand that your stay didn’t meet expectations in certain areas. We’re actively working on enhancements to both our room interiors and dining experience to serve our guests better in future. Your comments will certainly help guide those efforts. Warm Regards, Guest Relations Team
Poor Stay
vvv bad hotel, we are Snr ctzn couple having bad experience. only one seat was available in side the room.fooding is most cost but no test. Montana hotel at namchi is 1000 better than Samantha. never I will come to this hotel I am too much disappointed . service is too poor. never I will advice in Samantha hotel to any one Debesh pran mukherjee
Room: Deluxe Ground View (Bonfire available on chargeable Basis)
Jain Group Hotel Sonamchen has replied on Mon Jul 14 17:31:52 IST 2025
Dear Guest, Thank you, Mr. Mukherjee, for taking the time to share your experience. We value every guest’s perspective, and especially appreciate hearing from senior guests. While your visit didn’t align with your expectations, we recognize how important comfort, service, and dining quality are to all our guests. Your feedback has been noted and is being considered carefully as we continue working towards improvements in room amenities and hospitality standards. We’re committed to learning from every review to enhance future experiences. Warm Regards, Guest Relations Team
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