Select CheckIn Date

-

Select CheckOut Date

Select a valid date

October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6

You are booking hotel for more than 30 days

Review Of Tripoo Rhisum The Haapo Retreat0123401234

Naku, Pelling | 3 km drive to Pelling Shared Jeep Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    4.2
    Very Good

    32 Ratings, 19 Reviews

    excellent
    53%
    very good
    25%
    average
    13%
    poor
    3%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 3
    • 5
    • 4
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.6
    • Food3.8
    • Value For Money3.6
    • Child Friendliness3.5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the charming atmosphere of the property, nestled in a scenic, peaceful area. The staff, especially the managers, receive compliments for their warm hospitality and readiness to assist. Many found the rooms spacious and clean, with delicious complimentary breakfast. The garden is also a highlight, creating a relaxing environment. However, the approach road could be better.

    Sort by:

    Positive first
    1.0

    Extremely rude staff, highly unhyd

    couple

    Extremely Disappointing Stay – Avoid This Place! I had a terrible experience at this hotel and would strongly advise others to stay away. From the moment I walked in, the room had a horrible smell. Instead of providing a proper air freshener, they handed me an insect repellent spray – yes, seriously – to deal with the odor! Also said that switch off the lights for 2 hour and open the windows. The floor was dirty and clearly hadn’t been cleaned properly. The walls were poorly painted, with patches and peeling paint visible all over. To make matters worse, the washbasin in the bathroom was boken. When I approached the managing staff to politely raise my concerns, I was shocked by his unprofessional and rude behavior. Rather than offering help or an apology, he had the audacity to tell me that I was a bad customer! "Aap jaisa ghatiya costomer aaj tk nahi dekha" these are the exactly words of managing team. even though I didn't use any abusive words.....this type of behavior shows that you cant even make a complain. At last we had to book the nearby hotel at the double price because of such circumstances. I rarely leave negative reviews, but this experience was unacceptable on so many levels. The hotel clearly lacks basic cleanliness, maintenance, and customer service standards. I would not recommend this place to anyone.

    Travel Month: Jun 2025

    Room: Premium (Balcony)

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Poor Experience, not recomm

    ankit a.family

    After long journey from Gangtok we landed to hotel at around 8 pm and went to room for quick refreshment and after 15 mins reached to reception for food ordering. The man who was at reception was very rude and informed very sarcastically that due to heavy rush food will be ready after 2 hrs. He was talking so rudely and make up the issue for late check in by 15 mins. So bad behaviour. As we were with our kids, we requested them to arrange food from outside or help us to arrange taxi till nearest food corner but we didn't received any support and finally we all went walking with kids at night searching for food.

    Travel Month: Jun 2025

    Room: Cottage

    3.0

    Bad customer servic

    ancia.family with 2 kids

    The paint in the rooms were stained and peeling off due to water retention. The people who were managing the property didn't seem to care about anything. They showed no interest in even answering the questions we had. There was a huge delay to prepare and serve snacks. The garden was good. In the bathroom only hot water came and we had to get cold water from the washroom basin to fill the bucket. Since they were unresponsive, we didn't even care to ask for help.

    Travel Month: May 2025

    Room: Standard

    5.0

    Great View

    diksha r.group

    It was a nice place to stay. 402 room is the best! I couldn’t get the best view due to weather. But this property is great.

    Travel Month: Jun 2025

    Room: Premium (Balcony)|Standard

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    d.n. j.family

    This property is located at Lower Pelling at a peaceful area surrounded by scenic beauty all around.We ha a wonderful stay here.The rooms were spacious, clean & cozy.l liked the owner of the property Mr.Passang Bhutia personally interacting with the guests. Manager Mr.Zimba and other staff were always ready to assist us with smile.The complementary breakfast was delicious.We really had a relaxing stay. Highly recommend to stay in this property.

    Travel Month: May 2025

    Room: Premium (Balcony)

    4.0

    Good Stay

    sanjay c.group

    staff is good but. food is good. hotel itself is okay but approach road is extremely poor . just because of approach road I will not recommend this hotel for from plains. even though surroundings are great

    Travel Month: May 2025

    Room: Standard|Cottage|Super Deluxe

    5.0

    thanks Mr Biswanath dey

    saurabh r.family with 3 kids

    I have found this property via MMT and hotel manager Mr. Biswanath dey is a great person his hospitality is excellent.Hotel staff is excellent and super management.

    Travel Month: May 2025

    Room: Standard|Super Deluxe

    3.0

    Poor experience

    couple

    Washroom was very smelly .. Bed cover and curtains were spoilt . We took super deluxe room with balcony but wasn't worth the money... Had a very poor experience

    Travel Month: Apr 2025

    Room: Premium (Balcony)

    • user photos
    5.0

    Excellent Stay

    mukul m.

    4

    Travel Month: Apr 2025

    Room: Standard

    Tripoo Rhisum The Haapo Retreat

    Dear Mr. Madaan, Thank you so much for taking the time to share your feedback and for rating your stay with us 5 stars! We are absolutely delighted to hear that you had an excellent stay at Tripoo Rishum – The Haapo Retreat, Pelling. It was our pleasure to host you, and your kind words truly motivate our entire team to continue delivering heartfelt hospitality and memorable experiences. We hope to welcome you back soon to the serene beauty of Pelling. If there's anything we can do to make your next stay even more special, please don’t hesitate to let us know. Warm regards, Tripoo Hotels and Resorts Darjeeling - Pelling - Gangtok - Lachung

    5.0

    Excellent Stay

    tahir a.

    Fantastic stay, staff is well behaved and very helpful. Breakfast is good at the price. Manager is good too.

    Travel Month: Apr 2025

    Room: Premium (Balcony)

    Tripoo Rhisum The Haapo Retreat has replied on Wed Apr 23 11:00:26 IST 2025

    Dear Mr. Tahir Ali, Thank you so much for your wonderful 5-star rating and for sharing your experience with us! We’re truly delighted to hear that you had a fantastic stay at Tripoo Rishum The Haapo Retreat at Pelling. Your kind words about our well-behaved and helpful staff, the value-for-money breakfast, and our attentive manager truly mean a lot to us. Feedback like yours is what inspires our team to continue delivering warm, personalized hospitality to every guest. We're so glad we could make your visit a memorable one! We can’t wait to welcome you back again for another peaceful and pleasant stay in the heart of Pelling. Warm regards, Tripoo Hotels and Resorts Darjeeling - Pelling - Gangtok - Lachung

    3.0

    Average Stay

    ramkrishna s.family with 2 kids

    SORRY TO SAY THAT ROOM ACCOMADATION IS VERY GOOD. BUT FOOD BILL SO MUCH EXPENSIVE. I WILL PAY Rs6000 FOR ROOM RENT. BUT FOOD BILL IS Rs2800. BILL WITH ME IF YOU WANT THEN I CAN PROVIDE. PLEASE LOOK INTO THIS MATTER. THIS IS MY SUGGESTION. REST DEPEND ON MAKE MY TRIP TEAM. GOOD NIGHT

    Travel Month: Apr 2025

    Room: Cottage|Premium (Balcony)

    Tripoo Rhisum The Haapo Retreat has replied on Wed Apr 23 11:04:26 IST 2025

    Dear Mr. Saha, Thank you for taking the time to share your feedback. We are glad to know that you found our room accommodation to be very good, and we truly appreciate you recognizing that aspect of your stay. At Tripoo Rishum The Haapo Retreat at Pelling, we take great pride in offering guests a comfortable and peaceful retreat with well-appointed rooms, a serene ambiance, and courteous service. Your satisfaction with the room gives us immense joy, as we strive to make every guest feel at home. Regarding your concern about the food charges we understand your viewpoint, and we sincerely thank you for bringing it to our attention. We'd like to assure you that the pricing of food at our retreat reflects the quality of ingredients used, the portion sizes, and the effort put in by our experienced cooks, who prepare every meal with care. We focus on serving fresh, wholesome, and generously portioned meals, ensuring both taste and nutrition. That said, we respect your opinion and will share your feedback with our management team for consideration. Guest suggestions like yours help us constantly reassess and improve our services. Warm regards, Tripoo Hotels and Resorts

    5.0

    Excellent Stay

    rajarshi m.family with 1 kid

    Excellent property...Excellent staff great Food..prefer room 401

    Travel Month: Mar 2025

    Room: Premium (Balcony)

    Tripoo Rhisum The Haapo Retreat

    Dear Mr. Rajarshi Mukhopadhyay, Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are delighted to hear that you had an excellent stay at Tripoo Rishum The Haapo Retreat, Pelling 🏔️✨. Your kind words about our staff 🙌, delicious food 🍽️, and hospitality 💖 mean a lot to us. Room 401 is indeed a guest favorite, offering stunning mountain views and ultimate comfort 🏡🌄. We can’t wait to welcome you back for another memorable stay! 😊 If you need any assistance with future bookings, feel free to reach out. Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    5.0

    fabulous!

    sangeeta s.group

    fabulous place to stay!. delicious food, just like home, friendly staffs!! incredible views from the room!!!.

    Travel Month: Mar 2025

    Room: Cottage|Standard

    Tripoo Rhisum The Haapo Retreat

    Dear Ms. Sangeeta Samanta, Thank you for your amazing 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to know you had a fabulous stay at Tripoo Rishum The Haapo Retreat, Pelling 🏔️✨. It’s wonderful to hear that you loved our delicious home-style food 🍛, friendly staff 😊, and breathtaking mountain views 🌄 from your room. Providing a comfortable and memorable experience for our guests is always our top priority. We look forward to welcoming you again for another relaxing stay! 💖 Feel free to reach out for future bookings. Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    5.0

    excellent ho

    arya g.group

    the hotel is excellent and the behaviour of the staff and the manager is very good, the view from the balcony is beautiful and they upgraded our rooms for the best experience special thanks for this .

    Travel Month: Jan 2025

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos

    Tripoo Rhisum The Haapo Retreat

    Dear Ms. Arya Gupta, Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We are thrilled to hear that you had an excellent stay at Tripoo Rishum The Haapo Retreat, Pelling 🏔️✨. We’re delighted that you loved our warm hospitality 🤝, courteous staff 😊, and breathtaking mountain views from the balcony 🌄. Providing a comfortable and memorable experience is our top priority, and we’re glad the room upgrade made your stay even more special! At Tripoo Rishum The Haapo Retreat, we strive to be the best hotel in Pelling by offering spacious rooms, modern amenities, stunning Kanchenjunga views, and exceptional service. Whether you’re looking for a luxury hotel in Pelling, a family-friendly retreat, or a peaceful mountain getaway, we ensure a delightful experience for all our guests. We look forward to welcoming you again for another unforgettable stay in Pelling! 💖 Feel free to reach out for future bookings. Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    5.0

    excellent behaviour of staff, and excellent hote

    arya g.group

    the hotel is excellent and the behaviour of the staff and the manager is very nice they upgraded our rooms for the best experience we had and the view from the hotel balcony is breathtaking.thankyou so much

    Travel Month: Jan 2025

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos

    Tripoo Rhisum The Haapo Retreat

    Dear Ms. Arya Gupta, Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We are thrilled to hear that you had an excellent stay at Tripoo Rishum The Haapo Retreat, Pelling 🏔️✨. We’re delighted that you loved our warm hospitality 🤝, courteous staff 😊, and breathtaking mountain views from the balcony 🌄. Providing a comfortable and memorable experience is our top priority, and we’re glad the room upgrade made your stay even more special! At Tripoo Rishum The Haapo Retreat, we strive to be the best hotel in Pelling by offering spacious rooms, modern amenities, stunning Kanchenjunga views, and exceptional service. Whether you’re looking for a luxury hotel in Pelling, a family-friendly retreat, or a peaceful mountain getaway, we ensure a delightful experience for all our guests. We look forward to welcoming you again for another unforgettable stay in Pelling! 💖 Feel free to reach out for future bookings. Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    5.0

    Excellent Stay

    nikhil m.

    We have stayed for a night here. The property is really good. We had comfortable stay. The rooms were neat and clean. The standard room little smaller but delux rooms are pretty large. Property has nice Garden on the side.

    Travel Month: May 2024

    Room: Super Deluxe

    Tripoo Rhisum The Haapo Retreat

    Dear Mr. Nikhil Mitaliya, Thank you for your amazing 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to know that you had a comfortable and enjoyable stay at Tripoo Rishum The Haapo Retreat, Pelling 🏔️✨. We truly appreciate your kind words about our clean and well-maintained rooms 🏡, beautiful garden 🌿, and overall hospitality 🤝. While our Standard Rooms are designed for cozy stays, our Deluxe Rooms offer extra space and comfort for a more luxurious experience. Our team is dedicated to providing the best hotel experience in Pelling, and your feedback motivates us to continue improving. We hope to welcome you again for a longer stay so you can fully enjoy the tranquil surroundings and stunning mountain views 🌄. For your next visit, feel free to reach out directly for the best deals on stays in Pelling! 😊 Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    1.0

    Disappointing stay

    pavitra s.family

    The location was about 3kms from the main town. The room was small and bathroom was smelly. We were given a ground floor room, so the noise from reception and outside disturbed us till 12 in the night. The room door wouldn't close easily. Faulty lock. The i house dining service was pathetic. Twice i had to change the order. The food came late, was under-cooked and oily. The staff tried to be cordial but that wasn't going to make me ignore the really below average condition of the stay. The hotel is still under construction and utensils could be seen outside the kitchen. I personally found 3 species of insects and that wasn't child friendly. All in all, waste of my money and piece of mind. Ps. Their is not manager at the site. It is been run by some young men who don't know much about the hospitality.

    Travel Month: May 2022

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    5.0

    Fantastic stay

    vrijendra p.family

    Good location which is far from city hustles, they have maintained gardens with lots of flowers and other plants, courteous staff, u just ask for u will get it if it's there in their limits. Good food and spacious room

    Travel Month: May 2022

    Room: Cottage Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos

    Tripoo Rhisum The Haapo Retreat

    Dear Mr. Vrijendra Pal, Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to know that you had a fantastic stay at Tripoo Rishum The Haapo Retreat, Pelling 🏡✨. We’re glad you appreciated our peaceful location away from the city’s hustle 🌿, well-maintained gardens full of flowers 🌸, courteous staff 🤝, and spacious rooms 🏡. Providing a comfortable and relaxing retreat for our guests is always our priority. Your kind words about our food 🍽️ and service truly mean a lot to us! Our team is always ready to assist and ensure a memorable experience. We look forward to welcoming you again for another refreshing stay amidst the beauty of Pelling. Do reach out to us directly for the best hotel deals in Pelling! 😊 Best regards, Team Tripoo Rishum The Haapo Retreat 📍 Pelling, Sikkim

    4.0

    F

    rasmi r.family

    Food, hygiene and safety was excellent. But location was bit far from the city. That's why 4 star, otherwise it is 5 star

    Travel Month: May 2022

    Room: Standard Room

    Areas in Pelling

    Reviews of other Pelling Hotels

    Show More

    Five Star Properties in Pelling

    Top Searched hotels nearby Pelling

    MAYFAIR Hill Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 11,384

    Per Night

    Mall Road

    Mall Road

    Mayfair Spa Resort & Casino

    0 1 2 3 4 0 1 2 3 4

    ₹ 13,639

    Per Night

    Ranipool

    HD Lama Road

    HD Lama Road

    Istana Resort & Spa

    0 1 2 3 0 1 2 3 4

    ₹ 3,800

    Per Night

    Gandhi Road

    Kalimpong Khasmahal

    Gandhi Road

    Similar Star Rating Hotel in Pelling

    Divsai Retreat

    0 1 2 0 1 2 3 4

    ₹ 4,200

    Per Night

    Naku

    THE PELLING RESORT

    0 1 2 0 1 2 3 4

    ₹ 4,000

    Per Night

    Upper Pelling

    BHENA'S HOTELS AND RESORT

    0 1 2 0 1 2 3 4

    ₹ 2,500

    Per Night

    Pelling

    Yangthang Dzimkha Resort

    0 1 2 0 1 2 3 4

    ₹ 3,240

    Per Night

    Upper Pelling

    Pelling

    Pelling

    The Golden Retreat

    0 1 2 0 1 2 3 4

    ₹ 3,600

    Per Night

    Upper Pelling

    Pelling Crest

    0 1 2 0 1 2 3 4

    ₹ 3,150

    Per Night

    Upper Pelling

    Hotel Dubdi

    0 1 2 0 1 2 3 4

    ₹ 1,408

    Per Night

    Upper Pelling

    Similar Property Type in Pelling

    MayaTels - Maya Eco Huts

    0 -1 0 1 2 3 4

    ₹ 2,040

    Per Night

    Naku

    Sumitel Pelling

    0 1 2 0 1 2 3 4

    ₹ 3,431

    Per Night

    Pelling

    Rare Himalayas De Regency

    0 1 2 0 1 2 3 4

    ₹ 2,850

    Per Night

    Pelling

    Pelling Crest

    0 1 2 0 1 2 3 4

    ₹ 3,150

    Per Night

    Upper Pelling

    Hotel The 4 Season

    0 -1 0 1 2 3 4

    ₹ 1,500

    Per Night

    Pelling

    HOTEL HUNGREE RETREAT

    0 1 2 0 1 2 3 4

    ₹ 1,672

    Per Night

    Upper Pelling

    Hotel View Point

    0 -1 0 1 2 3 4

    ₹ 720

    Per Night

    Upper Pelling

    Green Leaf

    0 1 2 0 1 2 3 4

    ₹ 2,400

    Per Night

    Naku

    Pelling

    Bhaichung

    0 -1 0 1 2 3 4

    ₹ 1,100

    Per Night

    Upper Pelling